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« Trouble - Internet Connection  
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neon

@pacbell.net

problems - just starting with att/yahoo

just switched to att/yahoo basic dsl because of price promo
($10 per month for 1 year).
have been using zoom 5615 adsl bridge modem for past 2 years with no problem.
att is pressuring me to get and use their modem saying they don't support the zoom.
so i tried to connect with the zoom anyways and i've established some weird connection, at least seems so to me. i now have 2 connection icons in my taskbar. one is covered by a yellow triangle with an exclamation point.
it says "status: limited or no connectivity".
the other newer icon shows that i'm connected.
when i go into control panel to network connection, i see my ethernet controller listed and a WAN miniport being used with PPPoE.
seems to me that the att software i was strongarmed to download has somehow forced this connection.
this is all new to me.
any suggestions or info on how to properly connect?
thanks for your time.


David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
Well, first thing is you use PPPoE to connect. When you went through the registration you got a username (IE. someone (at) att.net) and you made a password. YOu would need to configure your zoom modem to do PPPoE.


TechSupport
Waiting for atlantis
Premium
join:2009-04-10
Metairie, LA

reply to neon
no.. att didnt put any weird program on your computer that's why your your zoom doesnt work.. well.. david is correct. need to configure setup to PPPoE then configure your setup as well on wireless connection. that should do you good
--
the broken hearted are the walking dead - smallville


neon

@pacbell.net
reply to neon
Re: UPDATE - problems - just starting with att/yahoo

the zoom modem was working.
att did put software on my pc
that forced the convoluted connection.

since the initial post,
i ordered and installed a modem from att.
everything now works fine.
-
Forums » User Groups » Companies beginning with A » AT&T Yahoo« Trouble - Internet Connection  


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