http://www.dslreports.com/forum/r22094889 en Thu, 10 Dec 2009 23:48:58 EDT Thu, 10 Dec 2009 23:48:58 EDT http://www.dslreports.com/forum/remark,22508913 zadigre : Just to add my 2cents...

Acanac VOIP is good for the money...
I used a free VOIP account for a few months without any problems...
But after some time, my line was not usable at all... my voicemail message did not play correctly... quality for outgoing and incoming calls was very low...
I wasn't expecting 100% uptime for a free account... but at least, I should get my problem resolved within 24 hours.

At the same time, I was also using a VOIP account with VOIP.ms...
this account always worked fine... not a single problem yet... quality is excellent... and this service as more options/features than any other service I used.
Yes VOIP.ms may be a little bit more expensive if you use your VOIP line alot... but it's worth every pennies!!!

Today, I have 3 phone numbers with VOIP.ms... one for my house, one for my company and one toll free (1-866...) also for my company...
for those 3 numbers, it's 5.47$US + my usage... ]]> http://www.dslreports.com/forum/remark,22508913 Sat, 06 Jun 2009 21:58:37 EDT http://www.dslreports.com/forum/remark,22504218 Fergless : Wish I could get back on Fast Path again, but I don't like Bell messing with my profile. I was on Fast Path for about a year started getting intermittent disconnects and ended up on Interleave, Noise Margins stayed the same as on Fast Path?
I wasn't having errors on my line. Looking at ping rates of 70ms now. Voip is still good though, even when using torrent client.

Downstream Rate: 5056 kbps
Upstream Rate: 800 kbps
Channel: Interleaved
Current Noise Margin: 16.0 dB (Downstream), 15.0 dB (Upstream)
Current Attenuation: 41.7 dB (Downstream), 26.0 dB (Upstream)
DSLAM Vendor Information: Country: {0x0F} Vendor: {ALCB} Specific: {0x00}

]]> http://www.dslreports.com/forum/remark,22504218 Fri, 05 Jun 2009 20:13:04 EDT http://www.dslreports.com/forum/remark,22503074 Acanac PN : Agree about these issues.
That's why we try to switch to fast path when VoIP is used and quality suffers.
Unfortunately, the process is again Bell-dependent.
Acanac support creates "trouble queries" - internal tickets to ask for fast path profiles.
Usually, if the line allows, bell techs do the change, but again, it is not straightforward process.

]]> http://www.dslreports.com/forum/remark,22503074 Fri, 05 Jun 2009 16:30:07 EDT http://www.dslreports.com/forum/remark,22501010 julienvf : Good for the money but if you are on interleaved dsl, line will cut sometimes (you'll miss words, etc.) I have a few customers who got really unhappy with VOIP and they had to switch back to Bell because Bell's network was saturated in their network causing many packet lost...]]> http://www.dslreports.com/forum/remark,22501010 Fri, 05 Jun 2009 11:17:12 EDT http://www.dslreports.com/forum/remark,22495946 rik : Hi,
quick summary, I'd say(Acanac's voip-service) is somewhere in between good and bad. Obvisouly, its good 'fer 'da money.

1st, Acanac's DSL does rock for me and it's relable and stable.

BUT, for the sake of (my) personal and honest experience, acanac's VOIP is "fairly good most of the time", meaning, I had some intermittent-voip issues about 6 months ago, but they were resolved, and now I'm having some more intermittent voip issues again :( -not yet solved.

You will NOT however, find any VOIP-service cheaper than Acanac's for $9.95/mo. anywhere around here.
(unless you use a couple of cans and some string, and even then, the cost of the string would be exhorbatent across North America.)
;)

so I guess that being said, it is a GOOD deal (for a voip-service) all 'round.

Rick.]]> http://www.dslreports.com/forum/remark,22495946 Thu, 04 Jun 2009 13:27:31 EDT http://www.dslreports.com/forum/remark,22096079 Acanac PN : Most VOIP users are happy.
Sometimes, voice quality issues may occur, depending of your tyical DSL speed performance, actual usage (say full-speed downoading/uploading on you PC when you call) and hardware equipment.
Some routers have nice QoS features for this purpose.
--
We Rock]]> http://www.dslreports.com/forum/remark,22096079 Thu, 19 Mar 2009 15:09:49 EDT http://www.dslreports.com/forum/remark,22095077 Fergless : I've had it for a year and a half with no major problems.
Can't beat the free long distance in North America.
More features than I had with my regular phone and no extra charges for features like call display etc.

Love it.]]> http://www.dslreports.com/forum/remark,22095077 Thu, 19 Mar 2009 12:27:53 EDT http://www.dslreports.com/forum/remark,22094914 darknestgirl : Can't say if it's good or bad but what i know is that you can't transfer your current number]]> http://www.dslreports.com/forum/remark,22094914 Thu, 19 Mar 2009 11:59:25 EDT http://www.dslreports.com/forum/remark,22094889 tkachuk : Just wondering if a few end users would share their experience with Acanac's VOIP service. Also can you transfer your current telephone number?]]> http://www.dslreports.com/forum/remark,22094889 Thu, 19 Mar 2009 11:56:25 EDT