Anon | Bazillion - some good, some bad The good:
(1) Very quick install, good coordination between
US-Worst, Covad, and Bazillion. Covad technician
was very, very nice.
(2) Good price for IDSL ($50/month),
plus dial-up option and 400 minutes of long
distance each month. Price includes unlimited
traffic - other ISPs want to charge $10/per
gigabyte of transfer.
(3) Good, consistant thru-put. Speed usually
is between 130-137 kB/sec, out of a max of 144.
The bad:
(1) Tech center botched conversion from DHCP to
static IP, connection down for 1 day.
(2) Tech center accidentally reassigned my PVC
(private virtual ckt) to someone else, connection
went down for a day.
(3) Front line customer support people are not
very knowledgeable and sometimes a little short.
(4) Long hold times when calling for support.
(5) Bazillion accidentally signed me up for
3 DSL line installs instead of one.
Took a couple of days to clear up. |
