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sgm1986

join:2009-03-25

anyone been havin problems with speed last week or so?

i have 10Mb service, but seem to be gettin the stats of a 2mb service!

i have an SB4200 modem, i have tryd the hard reset button on bk, on the modem log did say sumthin bout couldnt update, does vm need 2 send a n update for the modem to get 10mb?

have no router attached!

if anyone can shed some light?? ::

also on the VM service status broadbands red but says no issues;-

»status-cable.virginmedia.com/vms···mmary.do

Last few Logs..

090325105957 8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address.
090325105957 4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full.
090325105852 4-Error X501.35 Unit Update Failed.
090325105852 8-Debug F502.1 Bridge Forwarding Enabled.
090325105852 4-Error E105.0 SW Upgrade Failed Before Download - File not Present.
090325105852 4-Error X501.42 Unit Update Failed. File not Present returned from TFTP server.

permalink · 2009-03-25 07:46:05 · Print ·

wonko3fc Verbum sat sapienti join:2001-06-02 UK ·BT Broadband	Re: Virgin Speeds Have a chat with cust services. Occasionally, they move bunches of subscribers from one server to another and you can end up with a different service from what you pay for. Not saying this HAS happened here in your case but Either way, Cust serv will sort you out - eventually
	permalink · 2009-03-25 09:25:43 ·

divzy2002uk join:2003-09-21 Po14 3bx	BT do the same to my line every couple of months , just ring them up and tell them to give you the speeds you pay for. I get 6.5-7mb in my 8mb line.
	permalink · 2009-04-10 17:01:33 ·

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