divzy2002uk
join:2003-09-21
Po14 3bx | reply to sgm1986
Re: Virgin Speeds
BT do the same to my line every couple of months , just ring them up and tell them to give you the speeds you pay for. I get 6.5-7mb in my 8mb line. |
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wonko3fc
Verbum sat sapienti
join:2001-06-02
UK
 ·BT Broadband
| reply to sgm1986
Have a chat with cust services. Occasionally, they move bunches of subscribers from one server to another and you can end up with a different service from what you pay for. Not saying this HAS happened here in your case but Either way, Cust serv will sort you out - eventually  |
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sgm1986
join:2009-03-25
|  anyone been havin problems with speed last week or so?
i have 10Mb service, but seem to be gettin the stats of a 2mb service!
i have an SB4200 modem, i have tryd the hard reset button on bk, on the modem log did say sumthin bout couldnt update, does vm need 2 send a n update for the modem to get 10mb?
have no router attached!
if anyone can shed some light?? ::
also on the VM service status broadbands red but says no issues;-
»status-cable.virginmedia.com/vms···mmary.do
Last few Logs..
090325105957 8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address.
090325105957 4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full.
090325105852 4-Error X501.35 Unit Update Failed.
090325105852 8-Debug F502.1 Bridge Forwarding Enabled.
090325105852 4-Error E105.0 SW Upgrade Failed Before Download - File not Present.
090325105852 4-Error X501.42 Unit Update Failed. File not Present returned from TFTP server. |
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