1 edit | Ways to contact Comcast support many now Main cust svc #
1-800-Comcast
By email:
We_Can_Help@cable.comcast.com
Twitter:
»twitter.com/comcastcares
»twitter.com/ComcastBill
Executive Complaint center:
Comcast
One Comcast Center
Philadelphia PA 19103
(215) 665-1700
Live Chat:
»www.comcastsupport.com/chatwithu···tcom.asp
Comcast help forums:
»forums.comcast.net/comcastsupport/
Edit: address of Comcast Exec Complaint Ctr
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My BLOG .. .. Internet News .. .. My Web Page |
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rob316
join:2005-10-17
Carteret, NJ | What to they get a load of me on their blog. |
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And they have a new web site that looks like some kind of virtual world. Weird!!
»www.comcasttown.com/ |
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 DarkLogixPremium
join:2008-10-23
Baytown, TX
kudos:3 | what the flipidy flew flaw |
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 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1 | reply to fAcEtIOUs
Also, within »forums.comcast.net, you can really ask for help in any of the forums. Apart from the regular base of customers helping each other, online support folks are there and folks from selected engineering teams are there as well. For example, in the Email forum, you'd expect to see some of our email engineers, same for PWP, DOCSIS folks in Internet Connection, etc.
We've been doing this to varying levels in the different forums for a little over a year (we started in Email first and expanded focus from there). From an engineering and operations standpoint, so far it seems pretty effective. One of the good benefits is getting the engineers and developers closer to the customers, better understanding their needs, and identifying patterns of technical problems more easily.
JL
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JL
Comcast |
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We are not Comcast Cellular and we actually moved. The corporate office is
Comcast
One Comcast Center
Philadelphia PA 19103
But thanks for the great synopsis of contact methods. We are striving to be available through all communication channels for our Customers!
Thanks,
Frank |
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