| No change here Considering I am seeing lots of retransmits to any site I go to or anything else I do which makes me think I am about to start having problems again with my line. Not to mention they just had DNS problems here about a week ago. I switched back and forth between OpenDNS servers and comcast servers. Comcast servers couldn't resolve some site names like CNN.COM or DSLREPORTS.COM, resolved COMCAST.NET without issue, where OpenDNS servers had absolutely no problems. Figured it wasn't worth calling, emailing or live chat to Comcast since OpenDNS worked just fine.
So no change from my perspective since I didn't really contact customer support but I am anticipating in another month I will. |
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| If you are having trouble let my team know we would want to look into that!
Thanks,
Frank
We_Can_Help@cable.comcast.com |
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 ctg1701aVIP
join:2008-08-07
Philadelphia, PA | reply to raptor1418
said by raptor1418:Not to mention they just had DNS problems here about a week ago. I switched back and forth between OpenDNS servers and comcast servers. Comcast servers couldn't resolve some site names like CNN.COM or DSLREPORTS.COM, resolved COMCAST.NET without issue, where OpenDNS servers had absolutely no problems. Figured it wasn't worth calling, emailing or live chat to Comcast since OpenDNS worked just fine. It would be helpful if you posted your DNS issues so we can help figure out what you were experiencing. I can assure you that if folks could not resolve cnn.com and dslreports.com that there would have been several open threads on this forum and ours and I would have been involved in that issue.
Next time please feel free to PM me or open a thread so we can investigate. |
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 jlivingoodPremium,VIP
join:2007-10-28
Philadelphia, PA
kudos:1
1 edit | reply to raptor1418
Also, FWIW, when folks report a problem accessing a specific website, then change DNS servers and 'it works,' this usually highlights an issue with a CDN, since with different DNS servers you are resolving different CDN hosts. Oftentimes, switching to a different DNS will actually end up giving you sub-optimal results for CDN (or other) hosts that are further away or where routing is not as good. Take that for what it's worth, YMMV.
Jason
--
JL
Comcast |
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| reply to ctg1701a
said by ctg1701a:I can assure you that if folks could not resolve cnn.com and dslreports.com that there would have been several open threads on this forum and ours and I would have been involved in that issue. I would agree but considering I couldn't resolve dslreports.com I couldn't post at that point and since I had my own fix to the situation I considered it resolved.
I really don't feel like wasting more hours than needed troubleshooting issues for Comcast. |
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