Comcast Continues Image Makeover With New Blog > Analyzing the New Ads

reply to funchords

Re: Analyzing the New Ads

I wish I could take credit for spotting that, but someone else pointed it out to me.

I've now been by the blog. It reads like one of those annoying "we're the company who cares" inserts you get with your electric bill.

Hopefully, as it takes off, it will have less of a "polished lump of P.R." look. Perhaps it will even actually be less of a polished lump. There are too many "SVPs" posting -- I want to hear from some line people or some local people, perhaps a team leader somewhere in New Mexico about why there are missed appointments and what they're trying to do to fix them. Or perhaps an update from someone in Oregon explaining why we're going through our own special little digital transition.

BTW, speaking of Oregon, I've consistently had great CSR and field support here. Please don't muck it up from Philly.
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Robb Topolski -= funchords.com =- World Traveller -- KJ7RL
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