 | I've seen a difference A Comcast employee here at BBR helped me solve a problem when I wasn't getting anywhere with their customer service.
I don't think they've solved their customer service problems, but I do see an improvement, and certainly an increase in effort. It's a good start IMO. |
|
 | said by modemslayer:A Comcast employee here at BBR helped me solve a problem when I wasn't getting anywhere with their customer service. I don't think they've solved their customer service problems, but I do see an improvement, and certainly an increase in effort. It's a good start IMO. So you had to go to BBR to get help with Comcast...how is that an improvement in service from Comcast? |
|
 1 edit | said by S_engineer:said by modemslayer:A Comcast employee here at BBR helped me solve a problem when I wasn't getting anywhere with their customer service. I don't think they've solved their customer service problems, but I do see an improvement, and certainly an increase in effort. It's a good start IMO. So you had to go to BBR to get help with Comcast...how is that an improvement in service from Comcast? Man, imagine if he had the triple play and his cable went out. |
|
|
|