| List of Suggestions I wonder how many man hours were spent designing "Comcast Town". I also wonder if this creative streak could have been instead applied to redesigning the AWFUL interfaces on their converters. Maybe they could also spend some of that PR budget money on NEW remotes for their customers. I install for a contractor in the NE Phila Corp and they have been literally taking remotes that were picked up from customer's houses and simply handing them back out to new customers. Some look like they have food crusted on them, some black gook, or just are generally grimy looking. The failure rate of these things is at least 50 % and the rate of trouble calls caused by this has gone through the roof. And possibly they could replace some of their ANCIENT DCT converters that are smashed up and non functional. I'd say that 40 percent of their boxes are non functional in some way as well. I turn these in with the BIG orange sticker I have to fill out for every one and week after week I see the same trashed boxes make the rounds again. If Comcast wants to continue to raise rates every six months, they're gonna have to stop crying poor and claiming that their budget is overrun for equipment. And while you guys are at it, how about some more HD channels for my $200 a month. I dont care how many shows you have on ON DEMAND, I'm not renting a junk MOTO DVR for 20 bucks a month so I can wait three days to watch Nip Tuck in HD On Demand. Cut the nonsense and get these things done. Fios is coming to Philly soon and cutesy website or not, they're gonna drink your milkshake if you don't get it together. |
|
| Wow thats a great post. I'm glad I'm not the only person who feels that way. I hope that your post doesn't get overlooked on here. I know Comcast is reading, but there sure is a lot to read. |
|
|
|
| reply to DesotoJustin4
Yeah good luck with Fios, hope it turns out well for you. |
|
| Always love the responses that hint of impending doom!
 |
|
| said by raptor1418:Always love the responses that hint of impending doom! ATT is still around..... ? |
|
| Must be since they brought Cingular back into the fold to sell the iPhone under the ATT name. 
Wouldn't know about their broadband since it is not an option here in Qwest land thanks to the lobbying of all the baby bells to prevent competition. |
|
