VZ_Chris
join:2005-05-11
Largo, FL
|  major packet loss hubh
I've been having a lot of server disconnects and high ping times.
the issue seems to be hubh.
This test is from a few weeks ago my packet loss is down some.
»/linequality/nil/2499027
This is a more recent test.
»/linequality/nil/2504394
when i called tech support and told them they were having a network issue. they sent out a ft to check my cabling. |
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zpm
join:2009-03-23
Columbus, GA | kinda looks like what i have been dealing with here in columbus, they told me that mine is being caused by cmts system being added/removed from the node.
call, have them come out when it's doing it. |
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VZ_Chris
join:2005-05-11
Largo, FL
| well I called again they sent another field tech out. he said the same thing there's issues going on at hub h and ill get some one to look into it. that was a week ago. im getting very fed up with this. does any one know the number to Knology corporate. i would like to make a very official complaint about this. as i think i have been more the patient with this. |
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Vertickle
join:2003-08-05
Madison, AL
 ·Knology
| said by VZ_Chris  :well I called again they sent another field tech out. he said the same thing there's issues going on at hub h and ill get some one to look into it. that was a week ago. im getting very fed up with this. does any one know the number to Knology corporate. i would like to make a very official complaint about this. as i think i have been more the patient with this. Good luck with that... Knology has lost everything that once made them great. They are now like all the other money leaching ISPs with piss-poor service.
F U KNOLOGY! |
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zpm
join:2009-03-23
Columbus, GA | my problem, after being gone for 5 days (spring Break has gone away. no high pings or loss of mbps since i've been back. |
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Vicious
join:2008-06-19
Phenix City, AL
 ·AT&T Southeast
| reply to VZ_Chris
Hub B was being transitioned to the new cmts then the noise floor was cleaned up. The same is now or going to be done to hub A and hub H. I know it's hard for some of you to understand that some of your intermittent issues take some time to pin point the exact issue, but I assure you that the problems are being addressed. DOCSIS 3.0 is high on the priority list. Sometimes it takes a few times to get the issue resolved. |
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VZ_Chris
join:2005-05-11
Largo, FL | I understand it can take some time to fix some issues. but it had been going on for well over a month and when you pay for an internet service you cant use its very annoying. but my interminit connection problem has finaly been fixed. |
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