|reply to BabyBear |
Re: Services customers demand!
I was constantly trying to get what I paid for. Extremely unreliable service, and the call center representatives' troubleshooting skills were limited to rebooting the router. After about a month, I learned to do that first and tell them I had already done that, but it didn't help.
They would still doggedly try that without success.
The last straw was one Saturday I spent three and a half hours trying to get it fixed. I was hung up on, given a disconnected number to call, and eventually just gave up. Unbelievably bad.