 belawrenceThey'll never let you in
join:2000-08-06
Santee, CA
 ·Vonage
| said by Larry_Larry :
I would drive across the SF bay area to do a Dish install only to arrive and have the customer tell me they cancelled the day before. Or I'd drive 50 miles and they weren't home. I'd call on the phone and get "Oh is that today?" "They didn't tell me you were coming. I cant do it today because I'm at work."
None of that EVER happened with DirecTV.
I worked for a home integration/security company for thirteen years which installed both - botched calls were about equal between the two, but the lynch-pin was when DirecTV tried to extort money from us for buying smart card readers which we used as part of our card access business.
said by Larry_Larry :
What's more Dish equipment is wayyy over engineered for something as simple as watching TV. I used to get service calls to go and teach people how to record a program. It was senseless.
How hard is: find show in guide, press select, choose record once, weekly, or whenever it comes on, and press select again. See satelliteguys.us or dbstalk.com to see which DVR reigns supreme. |
