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Comcast Montly 250GB up/down limit - when does it reset?

I've called six times and got 10 different answers.

My billing date is on the 28th to the 27th of each month. They say they bill me on the 18th of each month.

Guy #1 told me it was on the 27th. So I asked if it was reset at midnight, he said I dunno.

Guy #2 told me what cap? I explained. Then he said it was unlimited internet. I explained again, he said it would reset at 12am on the 18th.

The other people all had no clue there was a cap (really?)

Does anyone here know for sure? And not one person would put me in touch with anyone who knew for sure
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