CalamityJane
Premium,VIP,MVM
join:2002-08-27
Eustis, FL
1 edit | reply to dkappaman
Re: Firefox/IE hijacked can't run Malware/Spybot Please help!!
You should disable Spybot's teatimer, if possible as it may interfere or complain when you do the following "fix" using HijackThis. Here is how to disable teatimer.
1) Open Spybot-S&D
2) Go to the Mode menu and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.
Then open HijackThis and do a system scan only.
When it finishes, place a checkmark next to the following entry and then press the *fix checked* button
O2 - BHO: (no name) - {EEC6098C-64C9-48C2-ACBD-755D1C7FA20B} - (no file)
That is to fix a leftover from the last time you were here.
Next, if you still have ComboFix installed from your last visit, we need to uninstall it so you can get a fresh updated version.
This step will uninstall the ComboFix tool, delete any remaining quarantined files, and reset your Windows Folder options to default (to rehide operating system files, etc), since it isn't needed anymore:
Click Start, then click Run.
Enter into the command box that opens: combofix /u and then click OK.
And finally, get a fresh version of ComboFix and run it as instructed below:
For those casually looking on, this tool isn't for everyday use by just anybody and is only meant to be run under supervised use and when called for by a helper trained in it's use by the author of the tool.
Download ComboFix from here:
* IMPORTANT !!! Save ComboFix.exe to your Desktop
[*]Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Remember to re-enable them after the final steps are done here.
[*]Double click on ComboFix.exe & follow the prompts.
[*]As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
[*]Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
Give it at least 20-30 minutes to finish if needed.
Edit: Fixed Combofix download URL
--
It takes a disaster to make a woman out of a female
Microsoft MVP/Windows Security 2003-2009
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