Try these two commands. Just post the summaries-- not the whole thing.
ping -c 500 64.252.11.254 ping -c 500 69.59.32.7
They should take less than 10 minutes each. The longer times should give some info.
I don't really see a problem shown by your traceroutes. The larger numbers in your hop 12 on two of your traces are not indicative of a problem since you make it on to catv.kaplantel.net (69.59.32.7) with what seems like reasonable delays.
