| [Streamyx] SLOW International DOWNLOADS Speeds - Especially UK What is up with Streamyx speed to the UK lately, what on earth are they doing with their transatlantic routing and why do they treat their customers like idiots?
1st April, 2009 at 10:05am
London: »www.speedtest.net/result/441956076.png
Ping: 449 ms Down – 60 kb/s Up – 100 kb/s
'Best effort' yeah right it's about time someone challeged that in court. |
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 CUBS_FANNext Year Again..
join:2005-04-28
Chicago, IL
kudos:1 | Re: [Streamyx] SLOW International DOWNLOADS Speeds - Especially You're talking about a trace from Malaysia all the way to the UK. Try testing something more regional like Thailand or Hong Kong |
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| reply to Lord_Zycon
31/03/2009
SERVICE INTERRUPTION
Dear Valued Customers,
Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.
In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.
To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.
Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.
TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.
Thank You. |
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 bixantineHyelbainePremium
join:2003-03-05
Malaysia | Hhhmm...it is just the same old story over and over again. My torrent downloads right now would make dial-up feel like it's on turbo
Cheers!!! 
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== Hyelbaine == |
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| streamyx broadband should change to , slowmyx berukband |
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| reply to Lord_Zycon
What the heck with streamyx this whole week.
Dial up are much better, is this the broadband that TM advertised so proudly???
Really waste of money, cheating customers in broad daylight.
Can we complaint to customer bureau?
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bixantineHyelbainePremium
join:2003-03-05
Malaysia | said by Damnstreamyx :Can we complaint to customer bureau? Of course you can but whether something happens as a result of it is a different question of course 
Cheers!!!
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== Hyelbaine == |
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