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Forums » International » Southeast Asian Broadband » [Streamyx] SLOW International DOWNLOADS Speeds - Especially UK
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ZTE ZXDSL 831 modem as router »
« [Streamyx] broadband connection  

Lord_Zycon

@in-addr.arpa

[Streamyx] SLOW International DOWNLOADS Speeds - Especially UK

What is up with Streamyx speed to the UK lately, what on earth are they doing with their transatlantic routing and why do they treat their customers like idiots?

1st April, 2009 at 10:05am
London: »www.speedtest.net/result/441956076.png
Ping: 449 ms Down – 60 kb/s Up – 100 kb/s

'Best effort' yeah right it's about time someone challeged that in court.

CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL

Re: [Streamyx] SLOW International DOWNLOADS Speeds - Especially

You're talking about a trace from Malaysia all the way to the UK. Try testing something more regional like Thailand or Hong Kong

lxwong

join:2004-03-28
Malaysia

31/03/2009
SERVICE INTERRUPTION

Dear Valued Customers,

Telekom Malaysia Berhad (TM) wishes to announce that there is a disruption of its Internet services due to circuit faults on the SMW3 between Tuas, Singapore and Penang linking Malaysia to Hong Kong and APCN2 near Chongming, China connecting Malaysia to the United States. As a result, customers using the Internet services may experience slow browsing while accessing websites hosted in the U.S. and Hong Kong.

In addition, customers using other IP services such as Virtual Private Network (VPN) and other critical business applications linked to the U.S. and Hong Kong may also experience some service degradation.

To alleviate the problem, some of the links have been rerouted to alternate routes to ease the congestion.

Restoration works on the affected cables are already in progress. However, during the restoration process, traffic to Northern America and Hong Kong may experience degradation. However, traffic to other countries will not be affected. TM expects complete recovery of its services by 5 April 2009 and will make further announcements on the progress of the restoration works.

TM wishes to assure its customers that it is undertaking all necessary measures to restore communications services for its customers as soon as possible.
Customers can call TM at 100 and select “Internet Services” or e-mail us at help@tm.com.my for any Internet related problems.

Thank You.

bixantine
Hyelbaine
Premium
join:2003-03-05
Malaysia
clubs:

Re: [Streamyx] SLOW International DOWNLOADS Speeds - Especially

Hhhmm...it is just the same old story over and over again. My torrent downloads right now would make dial-up feel like it's on turbo

Cheers!!!
--
== Hyelbaine ==

waslkkdja

@net.my

Re: [Streamyx] SLOW International DOWNLOADS Speeds - Especially

streamyx broadband should change to , slowmyx berukband

Damnstreamyx

@net.my

What the heck with streamyx this whole week.
Dial up are much better, is this the broadband that TM advertised so proudly???
Really waste of money, cheating customers in broad daylight.

Can we complaint to customer bureau?


bixantine
Hyelbaine
Premium
join:2003-03-05
Malaysia
clubs:

Re: [Streamyx] SLOW International DOWNLOADS Speeds - Especially

said by Damnstreamyx :

Can we complaint to customer bureau?


Of course you can but whether something happens as a result of it is a different question of course

Cheers!!!
--
== Hyelbaine ==
Forums » International » Southeast Asian BroadbandZTE ZXDSL 831 modem as router »
« [Streamyx] broadband connection  


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