 
HaTHor
join:2002-10-04
Windsor, ON
| Re: Usage Billing just cancelled my account. 10+ year customer here... waiting on my parents to cancell theirs as well(10+ for them as well). techsavvy here we come.
I wouldn't even have cared about the price increase.. but the fact is the caps are just too low. Legitimate downloaders are getting screwed. I'm going over cap each month downloading HD content through XBOX live.. downloading movie trailers all that.. 60GB is paltry now. And to gouge customers into giving you money for a cap that shouldn't be that low in the first place. tsk tsk
Cogeco get with the times. | |
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GyroCaptain
join:2008-08-01
| I thought about going Cogeco when I moved into my new apt..then they told me about the cap. The spanish woman on the cogeco phone quips "Well sir, a majority of our customers are just fine and dandy with 60 gigs..they check email and surf the web. Why do you need to download more than that?".
Yeah..if you live in the year 1997!!
So I joined TekSavvy. HD has never looked better! | |
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urbanriot
join:2004-10-18
St Catharines, ON
 ·Cogeco Cable
| Re: Usage Billing said by GyroCaptain  :So I joined TekSavvy. HD has never looked better! They're offering television service now? | |
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| | ancodia
join:2006-07-10
·Cogeco Cable
4 edits | Re: Usage Billing said by urbanriot :said by GyroCaptain :So I joined TekSavvy. HD has never looked better! They're offering television service now? they most certainly could offer streamed hd 264 content (from themselves or some other website) if it weren't for those pesky data caps .... however in Canada we allowed the end-user Internet to be controlled by 4 companies who are determined to NOT have that happen. That is, unless they can bill you for every byte you transfer, in which case they are more than happy to deliver you the service. And that's not because they NEED to charge you that way, but because they CAN charge you that way because YOU HAVE NO OTHER CHOICE.
Sure, they can spin their stories (over loaded lines - not true, expensive data services - not true, 2 people per km2 - not true) but reality is they have a monopoly on their market and thanks to the CRTC have no real incentive to offer you the most for the least, but only need to deliver the least for the most. It should be mandated by the CRTC that anyone who can access high-speed be delivered at least 2 meg of un-throttled, un-capped Internet access. This would allow content creators to deliver content to everyone unrestricted instead of being at the mercy of content delivery companies who add no value to the content but feeds off of its delivery like a parasite. | |
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urbanriot
join:2004-10-18
St Catharines, ON | Re: Usage Billing That was a "no?" | |
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OMP
@cgocable.net
| said by ancodia :said by urbanriot :said by GyroCaptain :So I joined TekSavvy. HD has never looked better! They're offering television service now? they most certainly could offer streamed hd 264 content (from themselves or some other website) if it weren't for those pesky data caps .... however in Canada we allowed the end-user Internet to be controlled by 4 companies who are determined to NOT have that happen. That is, unless they can bill you for every byte you transfer, in which case they are more than happy to deliver you the service. And that's not because they NEED to charge you that way, but because they CAN charge you that way because YOU HAVE NO OTHER CHOICE. Sure, they can spin their stories (over loaded lines - not true, expensive data services - not true, 2 people per km2 - not true) but reality is they have a monopoly on their market and thanks to the CRTC have no real incentive to offer you the most for the least, but only need to deliver the least for the most. It should be mandated by the CRTC that anyone who can access high-speed be delivered at least 2 meg of un-throttled, un-capped Internet access. This would allow content creators to deliver content to everyone unrestricted instead of being at the mercy of content delivery companies who add no value to the content but feeds off of its delivery like a parasite. You are just another pirate if you believe you’re going to get free HD content for life from the Internet. In your fantasy world why would these content providers produce anything if there isn’t any pay day in it for them. How do the production houses get paid using your model? Lets say I’m the head of an investment group looking to invest 250 million in the next blockbuster movie and I want to by-pass traditional delivery methods and use the Internet as my delivery method. How do I show the investor’s a return on their dollar using your model? If you say charge by the download isn’t that a form of bit capping and if I’m charging by download how is that different from what we have now. Lets say I’m Universal and I have leased the rights to a movie to a company like Alliance who in turn cuts a deal with cable and satellite for that movie or blocks of movies for use on their pay per view or vod system. At the same time I place the same movie up on the Universal site for a free or greatly reduce price. Universal wins both ways, they reap profit from the traditional delivery methods and they get to use the cable and satellite provider’s Internet divisions as a free delivery system for direct sales. Now I’m the CEO of one of these cable or satellite companies and I have to explain to shareholders why profits in the pay for view and vod divisions are plummeting and cost in the Internet division are soaring. I’m not condoning the actions of ISP’s who impose caps I don’t think caps are the end answer. I’m pretty sure if Cogeco had doubled the allowed download to say 200 or 250 on pro and like wise on the other packages we wouldn’t be seeing the furor to the extent we have over bit capping. But that still wouldn’t solve the problem the entertainment industry has. This problem is much bigger than an ISP imposing a cap. Those that think they will get free content for life are living in la la land. But for now at least you can enjoy it while it last. | |
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| | | | nydwarf1
join:2008-04-11
St Catharines, ON | Re: Usage Billing You ever hear of a thing called advertising? | |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
 ·Vonage
| Re: Usage Billing said by nydwarf1 :You ever hear of a thing called advertising? Apparently he missed that.
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I love fish sticks. I love putting fish sticks in my mouth. | |
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Snickerdo
Premium
join:2001-02-28
Niagara Falls, ON | If the cap on Pro was 200 or 250GB I can guarantee that there would be no uproar at all, and that the people who are angry would be a mere fraction of the people who are pissed off as hell right now. | |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | Re: Usage Billing they would just find something new to complain about, my ping time is 35ms when it used to be 25 now i suck at counterstrike | |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage
| Re: Usage Billing said by exseven :they would just find something new to complain about, my ping time is 35ms when it used to be 25 now i suck at counterstrike Don't lie to yourself, you were never good at Counter-Strike, ping nor God could save you!
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I love fish sticks. I love putting fish sticks in my mouth. | |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| said by Snickerdo :If the cap on Pro was 200 or 250GB I can guarantee that there would be no uproar at all, and that the people who are angry would be a mere fraction of the people who are pissed off as hell right now. I agree. Some people might complain but the majority would be satisfied over a sensible amount. Cogeco's limits are not sensible at all. A sensible cap would be a "good value", as opposed to customer gouging. | |
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urbanriot
join:2004-10-18
St Catharines, ON
·Cogeco Cable
| Re: Usage Billing said by Fireblade :Pro 250GB Hey, then they'd be inline with Comcast's regular plan! | |
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| | | | | | Gruesome
join:2007-10-18
Milton, ON | If Pro had that cap I would have upgraded to pro and not left | |
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EdG
@eastlink.ca
| said by urbanriot :said by GyroCaptain :So I joined TekSavvy. HD has never looked better! They're offering television service now? A television is required for HD? | |
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MadInOntario
join:2009-06-26
Mississauga, ON
| You may as well forget arguing with COGECO and do what I am looking for a new net provider that is faster more reliable and doesnt magically make things appear on my bill. I wont even bother to argue you get no where so you cant win cause they don't care. Cogeco is always right and you as a customer are always wrong. I was a net installer and tech for ROGERS and I gotta tell you we had problems yes but not like the bad service and atitudes of COGECO they have to be the worst I ever have seen. First the service sucks second their customer service policies also suck and they wonder why people hate them and are leaving?
My advice is to do what I am and leave fast and find another provider with less nonsense and more reliable service !!!!!!!!!!!!!!! | |
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sonicmerlin
join:2009-05-24
Cleveland, OH
1 edit | In 2004, Japan had the best cost to performance ADSL service in the world (50 Mbit/s, 35US$).
In 2005, Kansai Electric Power launched a 1 Gbit/s FTTH service at 8700yen (90US$).
In 2009, Canadian ISP Cogeco reduced service to its customers by implementing usage caps.
Heh, network overloaded Cogeco? Must be tough, trying to maintain a network you never put any money into. | |
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Fireblade
join:2008-08-27
St Catharines, ON | It would make the pro plan actually worth it, right now it's useless.
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I love fish sticks. I love putting fish sticks in my mouth. | |
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toejamnearl
@cgocable.net | Re: Usage Billing I know you'd all like higher speed caps, but according to Cogeco bandwidth is an incredibly scarce and expensive natural resource.*
* Except in Portugal and other such places with competitors. | |
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nonametoday
@cgocable.net
1 edit | hey guys..i just noticed BELLS 50 dollar a month DSL is 75 GB's for bandwidth limit per month.
so does that mean cogeos is gonna go up to that? that still sucks,,, even a 100 GB would sorta make me consider sticking around...
but once DSL is on my street TEK SAVVY it is.
i guess its a positive thing to see 75 at least.. u think cogeco would want to keep up with the competitor. ..useless cogeco! | |
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sonicmerlin
join:2009-05-24
Cleveland, OH | Why would you be OK with caps of any form? They don't exist in other nations with competitive broadband industries.
ISPs have never been forced to open up their books to demonstrate how much each user costs them. | |
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cogeco talk
@cgocable.net
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well im not happy with the cap but im taking this in light of the best were going to get. i mean i called and gave cogeco a piece of my mind and this and that so im taking the if you cant beat them approach because i have no choice right now
sad i know... tell them about comcast... 250 gb limit a month..wow if ihad that i wouldnt complain at all or leave cogeco..
but once i CAN leave cogeco i WILL LEAVE for sure | |
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chdude3
join:2003-07-29
Oakville, ON
1 edit | Re: Usage Billing said by cogeco talk :
but once i CAN leave cogeco i WILL LEAVE for sure Unfortunately, you and me both. | |
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manderson4
join:2002-07-05
Hamilton, ON
| Just decided to check my usage because I am such a good netizen and get this right now 9:20 pm July 09/2009
»www.cogeco.ca/outage.html
This page is temporarily unavailable.
We apologize for this inconvenience!
Please try again later. | |
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crapeco
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this whole delayed usage meter and stuff is probably cogeco trying to pull a fast one on its customers...haha why not? they already shown they could care less
i have a feeling something will sway our way sorta soon..maybe im just being too optimissitic. but i cant see how they can get away with such bad service.. | |
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| ancodia
join:2006-07-10
·Cogeco Cable
| Re: Usage Billing said by crapeco :
..maybe im just being too optimissitic. but i cant see how they can get away with such bad service..
Where you gonna go? Alot of people served *cough* by Cogeco have no alternatives. | |
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kushiro
join:2009-02-16
Niagara Falls, ON | Is anyone else having trouble logging in to their accounts? I'm putting in the same password as always (and, yes, I checked the caps lock) but now I get redirected to an incorrect login page. | |
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| Hamilton1
join:2007-10-28
Hamilton, ON | Re: Usage Billing Yep getting the same message as you are kushiro. | |
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| Shamans
join:2007-09-22
·Cogeco Cable
| said by kushiro :Is anyone else having trouble logging in to their accounts? I'm putting in the same password as always (and, yes, I checked the caps lock) but now I get redirected to an incorrect login page. same here | |
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Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC | Re: Usage Billing There is an outage at the moment, the tools behind it are working normally but the access to the web page to see the bandwidth usage is down. | |
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kushiro
join:2009-02-16
Niagara Falls, ON | My apologies in advance, Asawulf, but I don't understand what you mean. I am having trouble not just getting to the bandwidth page, but into "My Account". Does the outage include that login? | |
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Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC | Re: Usage Billing No need for apologies, what I meant is that the outage is for the My Account section.
I don't even know why I mentionned the usage page only, maybe because the only thing I use My Account for is to check my bandwidth usage hehe | |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | Re: Usage Billing remember that 'My Account' isnt the same as your old selfcare login, you may need to make a login for it if you havnt already | |
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kushiro
join:2009-02-16
Niagara Falls, ON | Yeah, I knew that. I've been using the My Account just about every day since the switchover, but the login wasn't working. It seems to be ok now, I just got in and saw that the bandwidth page is still not available. | |
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| Barry
join:2008-11-04
Burlington, ON | Re: Usage Billing I can't access mine either. | |
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backness
join:2005-07-08
K2P OW2
·Rogers Hi-Speed
| Lets be clear here,
Cogeco representatives admitted yesterday to the CRTC that there was no need to throttle connections for about 95% of the day.
Anything they tell you about congestion is BULL. (as the 40 pages of comments correctly show)
Anyone from the Cogeco Staff want to comment on this? (your silence only implicates you in the steady stream of FUD and takes away from your credibility) | |
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Fireblade
join:2008-08-27
St Catharines, ON | But but but... The network will degrade if they don't throttle!!!!
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I love fish sticks. I love putting fish sticks in my mouth. | |
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See 19 replies to this post |
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Fireblade
join:2008-08-27
St Catharines, ON | They're throttling the upload, that I know for a fact. | |
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FreetheNet
@cgocable.net
| Re: Usage Billing @gixxer
Yes they "do" throttle, but not the same way bell does. Packet disruption effects a lot more then just speed, depending on settings it can effect max connections as secondary action of time out and so on...
@urbanriot
They can do this, is the point. Aren't you the same person that denied throttling of P2P for years on this forum with that same kind of argument. Guess you don't learn.
@backness
Yep, but the problem is the only people they will be honest to are the CRTC, since they are the only ones that could do anything about it. | |
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Last Parade
One of the Brightest Stars
join:2002-10-07
Port Colborne, ON
| Got my second telemarketing call from Cogeco last night. They try to sell me on the phone service which is "$20 less" than what I'm paying for only 30 bucks or something. I tell them I'm paying $9.99 for VoIP (which could be less if I could be bothered) and ~$25 for 6 Mb DSL. They act surprised and I say have a good day. | |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
·Vonage
| Re: Usage Billing said by Last Parade :Got my second telemarketing call from Cogeco last night. They try to sell me on the phone service which is "$20 less" than what I'm paying for only 30 bucks or something. I tell them I'm paying $9.99 for VoIP (which could be less if I could be bothered) and ~$25 for 6 Mb DSL. They act surprised and I say have a good day. That $9.99 is with Acanac right? I think I'm going to switch to them once I find that Cisco VTA for under $40.
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I love fish sticks. I love putting fish sticks in my mouth. | |
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