Xakam
@speakeasy.net
| Frequent Disconnections?
I recently got my internet with Velcom (about 3-4 days ago), but I get a lot of random disconnections for some reason. And the first day, they were having some kind of maintenance. I wanted to know if everyone has this problem. I am connected through a router but when I get disconnected the line sync light starts flashing so I'm guessing it's a problem on Velcom's end. I also wanted to know whether this happens frequently because it's kind of annoying being disconnected every 15 minutes or so. |
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nw3rhbr3kh543h4
@velcomdsl.ca
| If the sync light is flashing it is related to your line quality, and the line belongs to Bell. I have no disconnections with Velcom. Even when they were doing maintenance (a month or so ago) I didn't lose my connection to Velcom, only Internet connectivity suffered. My connection stays on for months until I reboot the router or modem.
Velcom will send a Bell technician to check your line. |
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Xakam
@speakeasy.net
| reply to Xakam
Hmm... I contacted them and they said they'd contact me in 2 days or so. It's weird because one day it happens every 10 minutes let's say and others it doesn't happen. I used to have Bell and it was fine, never had any disconnections with them. Hopefully the issue will be resolved and I won't have to change ISP |
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Quake110
join:2003-12-20
Ottawa, ON | What's your modem? Several modems lets you see your line stats. |
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Xakam
@speakeasy.net | reply to Xakam
I have the modem that Velcom supplies, it says Alcatel Speedtouch home on it. |
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Xakam
@speakeasy.net | reply to Xakam
Well, I have the Alcatel Speedtouch home. It was the one supplied by Velcom. |
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sachinator
join:2009-05-11
Mississauga, ON
| reply to Xakam
I've had similar issues with frequent disconnections. However, my DSL light remains solid. However, my router says that it is unable to get an IP from the server, even though I have a static IP. Sometimes, it takes a long time to do it.
I have a 2Wire 2700, which was awesome and I never gave me any issues. Because of these dropped connections (which started about 5 weeks ago after a major bell outage in Cooksville), I switched to a Bell SpeedStream 4200 and use it on a Bridge Mode with a Linksys router. The connection still drops, and I'm tired of spending money on modem/router/wires/filters to get a stable connection.
It is annoying, stressful and frustrating when you are logged on to the company VPN and while you are doing work, all of a sudden your connection drops. |
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taxetaxestaxes
@gc.ca
| mmm I have this same problem , so bell messed up in cookstone and now we feel the regurgitations ....
seems like a bell problem they are passing to the isp ....
why dosen't bell give Velcom a better feed till they fix bell's problem ?  |
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Quake110
join:2003-12-20
Ottawa, ON | reply to sachinator
Sachinator, what's your stats? |
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alex05
join:2009-04-17
Saint-Laurent, QC | reply to Xakam
I don't know about you guys but I just signed up with velcom..its been 2 days and the service is great..no disconnects, and torrenting at max speed.. |
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erachu
@gc.ca
| reply to Xakam
I noticed that if I turn mpll off that my network came back. Its like there was a secret cap on the amount of mlpp that you can do before the network stops allowing you access.
All Sunday I was unable to access the dsl until I found my son had been downloading somthing and the mpll was on as always -- when I turned it off poof the net worked again
I guess we are not allowed encripted access as bell cannot deep packet inspect my evil doings with their dpi holy deep penetration iterogation technology  |
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wreqgqge
@velcomdsl.ca
| Erachu, your IP looks interesting.... Who are you working for?
I think what you are describing is nonsense, and I don't have such problems, and I use MLPPP always. I've been with Velcom for more than half a year and I haven't had problems at all (except for the forewarned scheduled disconnections). |
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ubb ubb ubb
@gc.ca
| reply to Xakam
just ignoring problems has ramifications
the problem went away once mlppp was disconnected ..
explain that if you can
as others have said
Auditors are sitting idle -----
wreqgqge enter your number for a free audit  |
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blehaaaa
@speakeasy.net
| reply to sachinator
same thing tried with an speedtouch 516, mlppp on or off ( with an linux box.. ) and still getting sometimes not disconnected but i can't access to some websites. They don't ping or anything but im staying connected |
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r5a
join:2006-02-05
Toronto, ON | reply to Xakam
Yeah I'm getting the same sort of problem on mine, only happens with multilink PPP though. |
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anony me
@speakeasy.net | reply to ubb ubb ubb
I have this problem too. Single link MLPPP->slow no network, MLPPP off-> everything fine |
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blehaaaa
@speakeasy.net | Do the bug still happends ?? Or i can now turn back my mlppp on ? |
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alex05
join:2009-04-17
Saint-Laurent, QC | reply to Xakam
I'm loosing internet access when activating MLPPP too..and network access too..damn.can a tech comment on this please?.. |
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dsladdict
@gc.ca
| reply to Xakam
My problem seems to be solved !!! 
I put in a ticket with Velcom and they traced it down to a bad line , Whcih happens to be a bell responsibility
My line was so flaky I had less than 30 % intermintent acces and all my dsl modem lights were green ! ... ie a bad line the problem was -like it was shorting out
Once Bell fixed the line my access was rock solid , only about 3meg bit but hey Reliable ! and stable
now I'm mlppp and pppoe and what ever but it works !! |
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