pbarrowPremium
join:2003-09-16
Montgomery, AL
kudos:1
1 edit | reply to pbarrow
Re: [Speed Issues] Alabama Slow Speeds AGAIN I notice some of this seems to have started when Charter has made a change in the area in recent days or the past week or two.
Current traces show
1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 8 ms 7 ms 10.238.0.1
3 6 ms 5 ms 6 ms 96.34.74.60 **Change**
4 11 ms 10 ms 11 ms 71.91.53.193
Traces used to be
1 1 ms 1 ms 1 ms 192.168.1.1
2 15 ms 10 ms 14 ms 10.238.0.1
3 7 ms 9 ms 7 ms 71.91.53.117 **prior IP**
4 16 ms 11 ms 12 ms 71.91.53.193
Also - when I'm seeing the slow speeds - I see high latecny on the Gateway
Pinging 97.82.56.1 with 32 bytes of data:
Reply from 97.82.56.1: bytes=32 time=9ms TTL=254
Reply from 97.82.56.1: bytes=32 time=38ms TTL=254
Reply from 97.82.56.1: bytes=32 time=12ms TTL=254
Reply from 97.82.56.1: bytes=32 time=9ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=11ms TTL=254
Reply from 97.82.56.1: bytes=32 time=6ms TTL=254
Reply from 97.82.56.1: bytes=32 time=15ms TTL=254
Reply from 97.82.56.1: bytes=32 time=30ms TTL=254
Reply from 97.82.56.1: bytes=32 time=23ms TTL=254
Reply from 97.82.56.1: bytes=32 time=12ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=27ms TTL=254
Reply from 97.82.56.1: bytes=32 time=16ms TTL=254
Reply from 97.82.56.1: bytes=32 time=14ms TTL=254
Reply from 97.82.56.1: bytes=32 time=36ms TTL=254
Reply from 97.82.56.1: bytes=32 time=10ms TTL=254
Reply from 97.82.56.1: bytes=32 time=11ms TTL=254
Reply from 97.82.56.1: bytes=32 time=16ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Ping statistics for 97.82.56.1:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 6ms, Maximum = 38ms, Average = 15ms
And when the speeds are back to normal I see normal latency on the Gateway
Pinging 97.82.56.1 with 32 bytes of data:
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=9ms TTL=254
Reply from 97.82.56.1: bytes=32 time=5ms TTL=254
Reply from 97.82.56.1: bytes=32 time=9ms TTL=254
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=9ms TTL=254
Reply from 97.82.56.1: bytes=32 time=6ms TTL=254
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=6ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=6ms TTL=254
Reply from 97.82.56.1: bytes=32 time=6ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=7ms TTL=254
Reply from 97.82.56.1: bytes=32 time=8ms TTL=254
Reply from 97.82.56.1: bytes=32 time=10ms TTL=254
Ping statistics for 97.82.56.1:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 10ms, Average = 7ms |
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| Those having issues please refer to the new direct support forum so that we can assist you! 
» Charter Direct |
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| The download speed has dropped again. It was working fine for almost 2 weeks now. I am getting only 2 meg down and I pay for the 10 meg. I see others in Ala are having the same problem. This is happening at night just like before.
trig |
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pbarrowPremium
join:2003-09-16
Montgomery, AL
kudos:1
1 edit | post a traceroute to some place and lets see if you go through Montgomery.
Are you in Montgomery or where?
This may be more of a Montgomery related problem.
At times at night my speeds drop and the latency on my CMTS goes up to the 20ms to 40ms+ range for periods of time. |
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AJR
join:2009-03-18
Alabaster, AL | reply to trig
said by trig:The download speed has dropped again. It was working fine for almost 2 weeks now. I am getting only 2 meg down and I pay for the 10 meg. I see others in Ala are having the same problem. This is happening at night just like before. trig I don't think it is just like before. I was having issues last time, but I appear to be okay this time. I'm in Calera, which is fed from Montevallo.
I'm on the 10x1 plan.
My upload on this test is lower than normal, but I'm running a backup right now to an online backup provider. The upload to the backup provider appears to be saturating the 1Mbps upload.
The last couple of nights, when I wasn't running an off site backup, my upload was normal. |
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pbarrowPremium
join:2003-09-16
Montgomery, AL
kudos:1
1 edit | No - this is not the same (wvfiber) issue as before.
This may be more local to Montgomey or certain areas of Montgomey. If some other areas go through Montgomery - such as Auburn and others do or used to - then they might be affected.
But it cold be that my problems are just local to the CMTS I'm on - except - All during the the day and night there are some speedtest sites that I was getting great results on 2 weeks ago that I get erratic or bad results on now. |
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| reply to AJR
said by AJR:said by trig:The download speed has dropped again. It was working fine for almost 2 weeks now. I am getting only 2 meg down and I pay for the 10 meg. I see others in Ala are having the same problem. This is happening at night just like before. trig I don't think it is just like before. I was having issues last time, but I appear to be okay this time. I'm in Calera, which is fed from Montevallo. I'm on the 10x1 plan. My upload on this test is lower than normal, but I'm running a backup right now to an online backup provider. The upload to the backup provider appears to be saturating the 1Mbps upload. The last couple of nights, when I wasn't running an off site backup, my upload was normal. Same , I'm off the Montevallo one also (Pelham) and getting 20/2 so far tonight. Will continue to check over next few nights (and longer for that matter) |
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