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Forums » VOIP etc » Voice Over IP - VOIP » MagicJack » It wont toggle between telephone/headset
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MagicJack (Error 401) 06/13/09 »
« MJ incompatible with Verizon Security Suite  
cornishhen

join:2009-04-02
Fullerton, CA

It wont toggle between telephone/headset

I have Windows Vista and I installed the device without a problem. The only issue is being able to use my phone, and it wont even let me choose Telephone. Then I tried in on another laptop that has Windows XP and it worked perfectly. I'd much rather use it on my Vista puter... any fixes?
permalink · 2009-04-02 05:24:14 · Reply to this

prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

Re: It wont toggle between telephone/headset

MJ does seem to work better under XP rather than Vista or 7. Shutting down Vista or 7 seems to not result in MJ being active upon reboot. No known solution for this problem at the moment:

1. Keep MJ running under XP which seems to be the ideal situation.

2. If using Vista or 7, try changing USB ports when rebooting.

Good luck.
permalink · 2009-04-07 19:13:01 · Reply to this

BlueMagic

join:2008-03-30		 MagicJack has a Vista fix. Check it out as it may solve your problem.

»www.magicjack.com/1/customercare.asp
permalink · 2009-04-29 00:09:31 · Reply to this
jungleem

join:2009-06-26
Cupertino, CA

Re: It wont toggle between telephone/headset

I have a Vista and I am still facing the same issue even after I upgraded.There is no sound either...

I am really disappointed with this product and the online help they provided..

Do you have any solutions pl ?
permalink · 2009-06-26 04:37:47 · Reply to this
jungleem

join:2009-06-26
Cupertino, CA		 everything else works fine on my Vista machine but why not MJ ? what special config may I need..I thought it did not need any special treatment..
permalink · 2009-06-30 02:45:09 · Reply to this
Msradell

join:2008-12-25
Louisville, KY		 MJ will definitely work with vista. I've been using it as over year on a machine that has Vista home premium without a problem. Makes me think it's either your configuration or hardware.
permalink · 2009-06-26 08:39:35 · Reply to this

bareznacoff

join:2003-06-07
Des Moines, IA

 I'm having the same problem running Vista business. Can't toggle between telephone headset/other. I can make calls from the GUI on the computer and speakers work fine. When I try using the phone. (I've switched out phoes already) I get a dial tone and when I start dialing I hear nothing on the phone but hear the dialing and sound on the pc speakers. I've uninstalled the software and reinstalled. I'm sure I didn't get all the software this product sticks on the PC as there is no uninstaller. I believe I might be missing a couple drivers. Also anyone know what .dll's MJ installs into system32. Thanks
--
Des Moines/Mediacom
permalink · 2009-06-30 19:36:31 · Print · Reply to this
Forums » VOIP etc » Voice Over IP - VOIP » MagicJackMagicJack (Error 401) 06/13/09 »
« MJ incompatible with Verizon Security Suite  

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