thearod
join:2007-10-11
San Antonio, TX
|  [TWC] SATX, upset about metering?
Like most of you, I'm pretty upset that twc is going to do this metering BS. So I called up AT&T yesterday and you can now purchase just the uverse internet without having to bundle phone, cable ... Etc.
Their high end package is 18 down/1.5 up and is $65 a month. Needless to say I signed up yesterday but my appt isn't until 2 weeks from now. I'll let you all know how it goes... |
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De
@rr.com | I just signed up to Grande in SATX  Screw TWC |
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thearod
join:2007-10-11
San Antonio, TX
| Excellent! I don't think they were an option for me since I'm outside the 1604 loop... I hope more people do what u and I are doing so we can put an end to companies like twc who think they can do whatever to their loyal customer without repercussion |
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CompTech210
join:2008-09-14
San Antonio, TX
| reply to thearod
Well right now i have both RR and ATT Dsl and i believe uverse is available to me also, but ill stick around a little more hoping that they don't cap current customers cause i love my 15/2 that is more like 22/2.5
But if it does cap all customers ill be jumping ship and also with my 200 a month account that has phone, internet, and digital cable. |
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Hixter
join:2001-11-28
Irvine, CA
| reply to thearod
This is the last straw. I'm not sure what my alternatives are, but I refuse to give any more of my money to Time Warner. |
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thearod
join:2007-10-11
San Antonio, TX | reply to CompTech210
Don't get me started on how pissed I have been at twc for not giving me the 15/2 connection unless I bundled with them AND signed a 2 yr PLG! But this metering was indeed the last straw for me |
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Upset
@express-news.net
| reply to thearod
I'm very upset because I have no other option at my apartment complex. No Uverse, no Grande. AT&T's slower dsl is the only other option...
Does anyone know what's going to happen to those of us who signed a two-year contract last year to get RR Turbo? Right when it came out I signed up for it, but the only way to do it was by signing a two-year contract. I obviously want out if they are also going to cap me... |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| reply to thearod
said by thearod  :Like most of you, I'm pretty upset that twc is going to do this metering BS. So I called up AT&T yesterday and you can now purchase just the uverse internet without having to bundle phone, cable ... Etc. Their high end package is 18 down/1.5 up and is $65 a month. Needless to say I signed up yesterday but my appt isn't until 2 weeks from now. I'll let you all know how it goes... Although I think you've made the right choice, I must point out that AT&T is also doing metered trials. They started in Reno and expanded to Beaumont, where TWC was also metering. So, don't be too surprised if AT&T follows TWC in short order. AT&T is, however, proposing much higher allowances for Max and Max 18 (150gb vs. 40gb).
Speaking of "trials", you might consider "trialing" AT&T's TV service on a one TV to get a free install, then cancelling that portion after you've redeemed your $200 rebate (usually shows up on the reward center in less than 30 days). Getting $200 back (minus one month of TV) beats paying $50 to install, may be worth the hassle.
--
AT&T U-Hearse
Your funeral. Delivered.
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De
@rr.com
| reply to thearod
At least ATT and Comcasts caps are not as low as TWC and reasonable. At least they seem to have used common sense in there cap sizes.
Almost seems to me that the monkeys at TWC that came up with this brainstormer have no clue about the internet. |
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Any
@rr.com | reply to thearod
I called and ordered uverse today after hearing the news about caps. I am leaving time warner after years of being a customer. |
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TWCdude
join:2006-04-28
San Antonio, TX
1 edit | reply to thearod
I don't mind the metering if they do it right. I don't like the idea myself, but if the cap and overage charges are reasonable then ill be fine with it. I'm sure the 40 GB is not set in stone it is probably a low ball figure to see how people would react. If you are really concerned about this hand write a letter or call in, but be civilized about doing this. Explain why its a bad idea back it up with evidence and not emotions. I know most of the tech support employees are going to side with you on this, I know I will. Management is logging this issue, and now is your chance to express your concerns. Acting childish about this issue will get you no where. The address to write letters to is
Time Warner Cable
P.O. Box 460849
San Antonio, TX 78246
Anyway you got about 6 months before any changes will be done. I don't think its worth having to call cancel the account pay whats left of the balance, return all the equipment, then call and make a new account, pay a deposit the first months fees, wait for an install date, possible needing to take a day off or have atnt's B team do the install on the weekend because you know the good employees have the weekends off, and pray the job gets done right the first time. All for something that is unknown at this time what will happen with your service. As far as I told the changes can go either way. So make yourselves known and stop sitting behind your computer and complaining at this forum it wont lead to anything constructive. |
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AmnChode
Premium
join:2001-03-27
San Antonio, TX
| reply to thearod
You know...quite frankly I would have no problem paying for what I use, IF they actually gave me a decent rate...it's the $1/gig that the insult. This is irregardless of the fact that the overage charges are flat out cheaper than the initial 40gig cap (which is about $1.40/gig)...Bandwidth doesn't cost near that much... bandwidth sould be costing us no more than $0.10-0.15/gig...end of story. |
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ANY
@rr.com | reply to thearod
I am fed up with time warner anyway, this was just a excuse for me to switch and try out ATT. If I hate ATT I can always come back to the dark side. I hope this whole meter deal backfires on time warner and they learn a lesson. |
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RickRoss
@rr.com
| reply to thearod
said by thearod :Contact TWC More Information Time Warner Cable is soliciting feedback about consumption-based billing in Texas. You can e-mail them at realideas@twcable.com. from the news |
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Angelus
join:2002-10-01
Beaumont, TX | reply to thearod
um I had a friend that got caught by the TW cap after ordering a DVR that through her under the new custumer thing so she ordered DSL from AT&T and it turns out AT&T is capping to 60gb cap in the Golden Trangle Area of SW Texas |
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Lotheron
join:2009-04-03 | reply to thearod
I'm in Schertz and I just called ATT to move to U-Verse. Even if they do cap, they are much MUCH more reasonable.
TWC is going to lose a few customers over this. |
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RoadRunner79
join:2008-01-19
San Antonio, TX
·RoadRunner Cable
| sorry if I'm lost in all this but the 40gig cap is aimed at all the tiers or just the 15/2 tier? would their be different caps for the different tiers? and if the caps are put in place are they going to give a speed increase to all the tiers or keep them the same? |
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astrocity20
join:2002-07-15 | I know that Earthlink uses TW lines but I don't think they're thinking about capping anything at the moment. You could try them, hell they also give you usenet with about 30 days retention, better than roadrunner to begin with. |
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De
@rr.com
| reply to thearod
Grande in San Antonio Highest Tier is Fibre 15/4
Fibre Page »www.grandecom.com/explore/intern···ce_f.php
Non Fibre Page
»www.grandecom.com/explore/internet/
ATT DSL in San Antonio
»https://uverse1.att.com/un/launchAMSS.do···dingPage
ATT DSL
»www.att.com/gen/general?pid=6431
Do yourself a favour and MOVE.
For TV Satellite has way more channels cheaper than TWC and has over 100HD channels -
DishNetwork
»www.dishnetwork.com/
Direct TV
»www.directv.com
I beleive DishNetwork and maybe also Direct TV also do a deal with yahoo / ATT DSL. (Not 100%)
Also for the ultimate cheap phone try www.vonage.com
Will make any cable Co's VOIP phone prices look stupid.
Well i made my switchs just awaiting installation, and a thankfull farewell to that crap old dinasour we call TWC |
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