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sashwa
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2 edits

reply to exocet_cm

Re: ISP DIRECT to member support

I found this in their FAQs:

»Cox HSI Forum FAQ »Who are the authorized Cox employees that provide support on this forum?

But it doesn't look like they have a direct forum.


Maccawolf
Premium
join:2001-02-20
Hillsdale, NJ
kudos:6

That's something that's always bothered me.
We have our OOL direct forum that a person can READ the original post, but can't post to OR read the solution. Sometimes I see things there that I would either like to comment on, or read solutions on, (usually not important enough to post a separate post about), but I'm curious as to the outcome....
--
Mom and Crockett...... I miss you both!



fourboxers
Premium,Mod
join:2003-05-04
Toronto, ON

You can't read an original post if it's not yours only thread titles.

The direct forums aren't meant for people to comment on or read their solutions. They are for sharing private information with the techs to get their issues resolved.



fatness
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reply to Maccawolf
The Direct forums are intended as a more convenient way of communicating private information between customer and tech than IM's are. You can still start any topic you want in the public forum.
--
goodbye dad


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