said by bombadill:Down under we have Whirlpool, the Aussie internet meeting place somewhat similar to BBR.
My ISP, Internode, as do quite a few others, have their chat lounge and a place to have a gripe about their service.
The boss of Internode, Simon Hackett often will buy in to a thread and take up the OP's concerns. Also a lot of the Internode Tech and other support staff will watch the Internode chat area and will come on board to help a poster with their problem. Mind you if the OP can be helped via other comments well and good.
Works well without giving away the OP's private details.
That's what the public Charter forum does here.