daslog
join:2002-04-10
Milford, NH | it's worse than you know.... The person I know who works there tells me it's a lot worse than you think
1) The transition from Verizon system to the new Software went horribly. A lot of this is due to the Data quality of the Verizon database that was transitioned.
2) It's going to take a long long time to fix.
3) The rate at which people are dumping landlines is a lot higher than anticipated
4) They will probably go bankrupt before they sort out the problems
Also, Verizon doesn't want to be a Telco anymore. They want to be a broadband provider. |
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 mouseferatuToo many cats, Too many micePremium,MVM
join:2004-03-16
Im not sure
kudos:3 | And, the person that you know there seems to be correct.
The mess that the Verizon to FairPoint transition has created for small business is disgusting.
Comcast was wretched in this area, and fiber and T1, our current choices, are Verizon products, now owned by FairPoint.
Those services worked very well with Verizon, and do not work very well with all of the outages and billing messes that FairPoint generates.
As the situation that should be improving continues to tank, it doesn't leave a lot of options on the table...
If FairPoint goes bankrupt, I am not sure that I will be any worse off than I am today.
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"Do not meddle in the affairs of dragons, for thou art crispy and good with catsup." |
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This is true. The data was far from whole. Alot of it we got as customers would call in and request support. If we didnt have their account we would have to create it. Pretty sad. Verizon gave us crap, they took the money and ran. |
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 braynesPremium
join:2005-03-14
Waterville, ME
 ·Great Works Inte..
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1, If the data was so bad from verizon, how was it able to run the network? Why after the NEW sw was installed the problem started and still does today?
2, Why would that be? not trained people to do it? lack of interest?
3, When the public hearing were held it was overwhelming not in fairpoints favor, this with the fact many said they would change service,did fairpoint think they were joking?
4, We can only Hope.
5 what does your "person I know who works there tells me" get his info? the company? union?
Bruce |
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