Toollio
join:2003-11-17
Brazil/Cda
| reply to exseven
Re: Bandwidth usage: share your experience under new rules.
said by exseven  :easy, cogeco isnt available in brazil  I live in Brazil most of the time, Canada the rest of the time. Obviously I was/am in Canada--where I have Cogeco--when I wrote that. |
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Hamilton1
join:2007-10-28
Hamilton, ON
| reply to exseven
The Sad thing is Rogers customers only have to pay up to a maximum of $25 and then after that it is "UNLIMITED". Heck some of their customers have taken over 3Tb's in a one month period and still haven't been disconnected.
It's to bad the CRTC won't get involved and regulate the ISP's so this kind of garbage doesn't happen. I still can't understand why Cogeco can't give a "FIRM" number for all customers as to when they will be disconnected so we don't have to guess. |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | reply to Toollio
easy, cogeco isnt available in brazil
if you are in canada then you will be charged |
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Toollio
join:2003-11-17
Brazil/Cda
| reply to Shamans
I just exceeded my bandwidth for June by a slight amount and got the 85% and 100% emails at the same time. The 100% email says "You have reached the MAXIMUM of your Internet usage monthly limit. Additional usage charges will be credited this month. Charges for additional usage will not take effect until June 2009."
Since this is June why are they still telling me usage will be credited? Then in the next sentence they seem to reverse their stance. Very confusing. Will I or will I not be charged?
say |
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Shamans
join:2007-09-22
 ·Cogeco Cable
2 edits | reply to WoodyBCFC
said by diskdocx :Is that on a standard account? If so, that's a pretty good deal for the $30 overage Business Starter. I guess Gixxer figured it out by giving out the 720 gig figure. And I've gone much much more than 720 gigs in other months.
I totally expect to be suspended for this kind of transfer but I was hoping to know what their suspension policy is so that I can avoid getting suspended while still going over the limit to a reasonable degree. One of the reasons I transfer such a huge amount is to find out exactly how they react or what their suspension policy is like. It looks like they are starting to suspend again now that the new rules are established.
said by WoodyBCFC :I have never exceeded my internet usage, the first month that we are getting billed for overage and I am already 117% over cap. BS all my numbers have doubled over the previous two months. I've been a loyal customer, all things cogeco for years and this is bullshit there system is flawed. Where would one start to complain about this, clearly there is an issue somewhere, days 1 and 2 Nothing used thats bs I'm on everday. It's possible that switching to a higher plan will void the bandwidth charges if the cost is calculated at the end of month with a higher allowed bandwidth limit.
I'm not exactly sure what will happen if you switch from residential to business though (or vice versa)....I haven't tried that under the new bandwidth measuring tools. |
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WoodyBCFC
join:2005-10-17
Stevensville, ON
1 edit | reply to Shamans
I have never exceeded my internet usage, the first month that we are getting billed for overage and I am already 117% over cap.
BS all my numbers have doubled over the previous two months. I've been a loyal customer, all things cogeco for years and this is bullshit there system is flawed.
Where would one start to complain about this, clearly there is an issue somewhere, days 1 and 2 Nothing used thats bs I'm on everday. |
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diskdocx
join:2005-09-26
Burlington, ON
·Cogeco Cable
| reply to Shamans
said by Shamans :Time to resurrect this thread. Date: June 2009 Percent: > 600%. Suspensions/Down-time: Suspended until end of month. No warning for suspension was given (assuming that the TOS or 85%/100% e-mails are not suspension warnings). Thoughts: I've transferred more than this previously, so it's hard to say how they're enforcing suspensions. Also, they didn't volunteer their suspension policy. Tech support attitude was neutral, professional, and totally unyielding. Possible Resolution: To switch to their most expensive package. Their sales dept. does not operate 24/7 though, which means that if you get suspended outside of business hours, you will be without a connection for awhile. Is that on a standard account? If so, that's a pretty good deal for the $30 overage |
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metrotitan
join:2008-11-21
·Cogeco Cable
| reply to Shamans
"Suspended" Internet in 2009 is one of the most outrageous policies. What if one switched to a business account, would that make a difference?
How about slowing people down instead, jerks (Oh, sorry, my showing of real emotion means Cogeco won't take me seriously, right. Convenient)? |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
 ·Vonage
| reply to Shamans
At least it's only 3 more days, 720GB is a lot of crap!
Sounds like the exact same treatment I got, except for a complete total bitch rep and a douche of a supervisor.
--
I love fish sticks. I love putting fish sticks in my mouth. |
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Shamans
join:2007-09-22
·Cogeco Cable
| reply to Shamans
Time to resurrect this thread.
Date: June 2009
Percent: > 600%.
Suspensions/Down-time: Suspended until end of month. No warning for suspension was given (assuming that the TOS or 85%/100% e-mails are not suspension warnings).
Thoughts: I've transferred more than this previously, so it's hard to say how they're enforcing suspensions. Also, they didn't volunteer their suspension policy. Tech support attitude was neutral, professional, and totally unyielding.
Possible Resolution: To switch to their most expensive package. Their sales dept. does not operate 24/7 though, which means that if you get suspended outside of business hours, you will be without a connection for awhile. |
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Kazragor9
join:2006-02-28
Kingston, ON
1 edit | reply to Shamans
I did about 317 GB total last month without getting disconnected. I did experience some strange connectivity issues on the 31st but I'm not sure if they were related to my usage.
Edit: I'm using the standard package. |
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poopypoo
@cgocable.net | reply to Shamans
down: 88.31 Gb
Up: 136.16Gb
A good month for me |
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jack_sparrow5
@cgocable.net
| reply to kushiro
Yup. I'm in the cautious usage mode now too. As soon as i find a new isp i've gotta stick with cogeco. That's fine though. I'm actually going to try and make things hard for them by downloading as much copyrighted material as possible. Love getting those copyright infringement notices from them.
for the record my stats last month were:
down: 113gb
up: 9gb
total: 122gb
man i hate cogeco with a passion right now.
anything else we can do to make life harder for them? |
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kushiro
join:2009-02-16
Niagara Falls, ON
| reply to Shamans
Well, after a four-day binge where I essentially doubled my cap, I ended the month with:
Download: 119.46 GB
Upload: 3.12 GB
Total: 122.58 GB
Percent: 204%.
I was a little cautious after hitting the cap, but then I found a couple of posts in other threads where people on Standard were >300%. Had I known that earlier I would have maxed out over a greater period. However, I was able to go through trial periods for 2 premium news servers (10Gb and 20GB) in three days, so that was enjoyable.
Now I guess it's back to careful and vigilant management of bandwidth use. Thanks, Cogeco, for making my internet use "easier". (Although, to be fair, at least they haven't shut down my email account and deleted all my messages and contacts, without warning, after 10 years of service, unless I pay them $19.99US, like a certain free email provider did yesterday). |
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A Lurker
Premium
join:2007-10-27
Burlington, ON
·Cogeco Cable
| reply to Shamans
Unlike last month, no notice at 85%. Assuming that the update is done at midnight, shouldn't notices go out at the same time? |
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diskdocx
join:2005-09-26
Burlington, ON
·Cogeco Cable
| reply to Shamans
For the first time in years I will be over my Pro cap this month. Figure what the heck, might as well go out with a bang.
Haven't decided what to do next month. Typically I don't exceed 100gigs, and with the new penalties I most certainly will not.
Be very interested to see what standard users can get away with come June. I suspect you will find a hard cap on or about 75 gigs.
If not, as I have said before, the Pro tier becomes punitive and irrelevant. |
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Shamans
join:2007-09-22
·Cogeco Cable
| reply to Twiggs
said by Twiggs :
aren't you allowed to use what you want but are charged 1.50 per gig over your limit??
That is my understanding.
Their suspension policy is confidential right now, so nobody knows. But as you've seen, many people have gone over the limit this month by a significant degree without suspension. |
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Twiggs
@cgocable.net | reply to Shamans
aren't you allowed to use what you want but are charged 1.50 per gig over your limit??
That is my understanding. |
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Crashrun
join:2004-05-23
Peterborough, ON | reply to Shamans
Your current total Internet usage represents 433.20 % of your monthly limit.
May 2009
Download 216.44 GB (221,634.4 MB)
Upload 43.48 GB (44,522.32 MB)
Total 259.92 GB (266,156.72 MB) |
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Pete_64
join:2001-12-20
KingstonON
| reply to Shamans
May 2009
Download 168.27 GB (172,312.82 MB)
Upload 97.77 GB (100,116.87 MB)
Total 266.04 GB (272,429.69 MB)
443% Standard Package
I will push the limits next month and see if and when I get suspended.
I will most likely be switching to the business package after june |
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