poopypoo
@cgocable.net | reply to Shamans
Re: Bandwidth usage: share your experience under new rules.
down: 88.31 Gb
Up: 136.16Gb
A good month for me |
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Kazragor9
join:2006-02-28
Kingston, ON
1 edit | reply to Shamans
I did about 317 GB total last month without getting disconnected. I did experience some strange connectivity issues on the 31st but I'm not sure if they were related to my usage.
Edit: I'm using the standard package. |
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Shamans
join:2007-09-22
 ·Cogeco Cable
| reply to Shamans
Time to resurrect this thread.
Date: June 2009
Percent: > 600%.
Suspensions/Down-time: Suspended until end of month. No warning for suspension was given (assuming that the TOS or 85%/100% e-mails are not suspension warnings).
Thoughts: I've transferred more than this previously, so it's hard to say how they're enforcing suspensions. Also, they didn't volunteer their suspension policy. Tech support attitude was neutral, professional, and totally unyielding.
Possible Resolution: To switch to their most expensive package. Their sales dept. does not operate 24/7 though, which means that if you get suspended outside of business hours, you will be without a connection for awhile. |
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Fireblade
join:2008-08-27
St Catharines, ON
·Cogeco Cable
 ·Vonage
| reply to Shamans
At least it's only 3 more days, 720GB is a lot of crap!
Sounds like the exact same treatment I got, except for a complete total bitch rep and a douche of a supervisor.
--
I love fish sticks. I love putting fish sticks in my mouth. |
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metrotitan
join:2008-11-21
·Cogeco Cable
| reply to Shamans
"Suspended" Internet in 2009 is one of the most outrageous policies. What if one switched to a business account, would that make a difference?
How about slowing people down instead, jerks (Oh, sorry, my showing of real emotion means Cogeco won't take me seriously, right. Convenient)? |
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diskdocx
join:2005-09-26
Burlington, ON
·Cogeco Cable
| reply to Shamans
said by Shamans  :Time to resurrect this thread. Date: June 2009 Percent: > 600%. Suspensions/Down-time: Suspended until end of month. No warning for suspension was given (assuming that the TOS or 85%/100% e-mails are not suspension warnings). Thoughts: I've transferred more than this previously, so it's hard to say how they're enforcing suspensions. Also, they didn't volunteer their suspension policy. Tech support attitude was neutral, professional, and totally unyielding. Possible Resolution: To switch to their most expensive package. Their sales dept. does not operate 24/7 though, which means that if you get suspended outside of business hours, you will be without a connection for awhile. Is that on a standard account? If so, that's a pretty good deal for the $30 overage  |
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WoodyBCFC
join:2005-10-17
Stevensville, ON
1 edit | reply to Shamans
I have never exceeded my internet usage, the first month that we are getting billed for overage and I am already 117% over cap.
BS all my numbers have doubled over the previous two months. I've been a loyal customer, all things cogeco for years and this is bullshit there system is flawed.
Where would one start to complain about this, clearly there is an issue somewhere, days 1 and 2 Nothing used thats bs I'm on everday. |
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Shamans
join:2007-09-22
·Cogeco Cable
2 edits | said by diskdocx :Is that on a standard account? If so, that's a pretty good deal for the $30 overage Business Starter. I guess Gixxer figured it out by giving out the 720 gig figure. And I've gone much much more than 720 gigs in other months.
I totally expect to be suspended for this kind of transfer but I was hoping to know what their suspension policy is so that I can avoid getting suspended while still going over the limit to a reasonable degree. One of the reasons I transfer such a huge amount is to find out exactly how they react or what their suspension policy is like. It looks like they are starting to suspend again now that the new rules are established.
said by WoodyBCFC :I have never exceeded my internet usage, the first month that we are getting billed for overage and I am already 117% over cap. BS all my numbers have doubled over the previous two months. I've been a loyal customer, all things cogeco for years and this is bullshit there system is flawed. Where would one start to complain about this, clearly there is an issue somewhere, days 1 and 2 Nothing used thats bs I'm on everday. It's possible that switching to a higher plan will void the bandwidth charges if the cost is calculated at the end of month with a higher allowed bandwidth limit.
I'm not exactly sure what will happen if you switch from residential to business though (or vice versa)....I haven't tried that under the new bandwidth measuring tools. |
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Toollio
join:2003-11-17
Brazil/Cda
| I just exceeded my bandwidth for June by a slight amount and got the 85% and 100% emails at the same time. The 100% email says "You have reached the MAXIMUM of your Internet usage monthly limit. Additional usage charges will be credited this month. Charges for additional usage will not take effect until June 2009."
Since this is June why are they still telling me usage will be credited? Then in the next sentence they seem to reverse their stance. Very confusing. Will I or will I not be charged?
say |
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exseven
Premium,VIP
join:2003-05-23
Beamsville, ON | easy, cogeco isnt available in brazil
if you are in canada then you will be charged |
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Hamilton1
join:2007-10-28
Hamilton, ON
| The Sad thing is Rogers customers only have to pay up to a maximum of $25 and then after that it is "UNLIMITED". Heck some of their customers have taken over 3Tb's in a one month period and still haven't been disconnected.
It's to bad the CRTC won't get involved and regulate the ISP's so this kind of garbage doesn't happen. I still can't understand why Cogeco can't give a "FIRM" number for all customers as to when they will be disconnected so we don't have to guess. |
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Toollio
join:2003-11-17
Brazil/Cda
| reply to exseven
said by exseven :easy, cogeco isnt available in brazil I live in Brazil most of the time, Canada the rest of the time. Obviously I was/am in Canada--where I have Cogeco--when I wrote that. |
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