katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | reply to rudeboy24
Re: [Niagara] Welland very very slow speeds
Hi, can you please give some more information from »Have a problem? Read this before you post.
Thanks, |
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rudeboy24
join:2002-10-14
Welland, ON
1 edit | ok i just got cogeco on march 27 and its been slow since i got it mostly during the day at night after like 12:00 1:00AM its gets faster, they came and ran a new line out to the pole.
then i called again when it was slow they said it was an area issue and it should be better in a few hours that was last week.
i have digital cable and phone.
i tried 6 different PC's directly connected to the modem with firewall off and they where all the same , i did a hard reset on the modem still no go.
have windows xp pro and vista machines on a gigabit network
all machines can transfer back and forth at 900+ Mbps all computers have been scanned with multiple virus scanners and spyware scanners.
i dont run any P2P stuff so the connection is not used by anything other then a web browser and MSN Messenger.
at the time of this post my connection is fine 8+ Mbps
but during the day it slows way down to dialup like speed on every site i visit.
Test below was taken at 12:44 AM connection is fine at night
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | If you like, PM your MAC and I'll verify if this is an area-issue. |
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rudeboy24
join:2002-10-14
Welland, ON | well im sorry but i don't wanna hand out my modems MAC address im not even sure your a cogeco employee.
couldn't you find out from the location i said above? |
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Chelle
Premium,Mod
join:2002-02-19
Burlington, ON
clubs: | I can verify he's an employee. |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON
| said by Chelle  :I can verify he's an employee. Thanks Chelle  |
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rudeboy24
join:2002-10-14
Welland, ON
1 edit | sorry just being cautious
PM sent katmeef |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | no worries rudeboy, I'll take a peek when I start my shift tonight. |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON
| I checked your MAC, you received correct information in that there is an area issue that is being worked on.
This will not be an over-night fix, however. Sorry I can't you give better news  |
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rudeboy24
join:2002-10-14
Welland, ON | ah ..that sucks ..any idea how long it will be like this? |
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katmeef
Premium,VIP
join:2002-04-07
Hamilton, ON | I will have to get back to you with an ETA. |
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