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Every other night high pings »
« Troy, MI...Wow Internet Trouble  
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WhiteAnNerdy

join:2008-09-11
united state

reply to annoyed
Re: Metro Detroit slow internet?

When WOW up dated to 16/2 in my neighborhood I had very slow speeds but after about 5/6 months it got better.

However, the last few days have been very bad again. It started about he same time as the wind storm so I assume it's related.

As far as having a WOW tech come out to the house. Yes I had them out here far to many times. Since it never did any good I stoped calling them.

The cable from the pole to my house is the smallest part of the WOW infrastructure. When I call them this is the only part they'll look at.

Since the speed is below what I'm paying them for I'll call customer support and request a deduct off of my bill for this month.

Only after I started using this approach did my internet service improve. Is it related? Who knows, but one should never pay full price for late pizza... I mean slow internet.
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Forums » US Cable Support » W.O.W.Every other night high pings »
« Troy, MI...Wow Internet Trouble  


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