 WhiteAnNerdy
join:2008-09-11 united state
| reply to annoyed Re: Metro Detroit slow internet?
When WOW up dated to 16/2 in my neighborhood I had very slow speeds but after about 5/6 months it got better.
However, the last few days have been very bad again. It started about he same time as the wind storm so I assume it's related.
As far as having a WOW tech come out to the house. Yes I had them out here far to many times. Since it never did any good I stoped calling them.
The cable from the pole to my house is the smallest part of the WOW infrastructure. When I call them this is the only part they'll look at.
Since the speed is below what I'm paying them for I'll call customer support and request a deduct off of my bill for this month.
Only after I started using this approach did my internet service improve. Is it related? Who knows, but one should never pay full price for late pizza... I mean slow internet. |