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Forums » There's No Data To Prove Metered Billing Is Necessary » Gonna loose customers?
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« TWC is a Monopoly  
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rudnicke
Premium
join:2004-10-23
Rantoul, IL

1 edit
Gonna loose customers?

Think they will lose a lot of customers over this?

EDIT: Spelling correction.

DarkLogix

join:2008-10-23
Baytown, TX
They'll go bankrupt then maybe a better cable ISP will buy them


Eat Me

join:2002-09-25
Sussex, NJ
·PenTeleData
·Future Nine Corpor..
·VOIPo
·Vonage

reply to rudnicke
said by rudnicke See Profile :

Think they will loose a lot of customers over this?
Got any loose customers? I need some for the vending machine.

har de har har har

iansltx

join:2007-02-19
Golden, CO
reply to DarkLogix
Comcast? Oh wait, they're bumping up against the 33% rule or whatever.

Not really sure who *could* buy them...everyone else is rather regional. Maybe Cox, but I wouldn't think so...

Beylan

join:2001-09-15
Mount Airy, MD
reply to DarkLogix
Big companies don't go bankrupt anymore, they get bailouts.


baineschile
2600
Premium
join:2008-05-10
Sterling Heights, MI

1 edit
reply to rudnicke
When did metering become about being necessary, as opposed to an exuse to get rid of the high-use people they dont want?


AtlGuy

join:2000-10-17
Marietta, GA

When caps of 5GB to 40GB were instituted in test markets, with a $1 per GB overage. You're telling me a family of 5 who has multiple computers who uses 50GB on average a month are high use?

If they want to terminate high use accounts, then do it. I'm sure there has to be something in their TOS to allow such a thing without instituting a ridiculously low cap on everyone.


hayabusa3303
Over 200 mph
Premium
join:2005-06-29
clubs:
·QuantumVoice
·AT&T Southeast
·RoadRunner Cable

reply to Beylan
said by Beylan See Profile :

Big companies don't go bankrupt anymore, they get bailouts.
Then the government takes control of the wheel, and hell it might go more in the ground before its over.


JSY
Premium
join:2000-04-05
Elmhurst, NY
clubs:
·RoadRunner Cable
·Bway.net

reply to rudnicke
said by rudnicke See Profile :

Think they will lose a lot of customers over this?
Well for areas that don't have a better alternative, I don't see how they would lose a lot of customers. Contrary to popular belief, FiOS is not available everywhere as an alternative despite Verizon giving the impression that they are. (And from what I've been hearing, it sounds like they would be just the lesser of two evils).


Pizz
Hi

join:2000-10-27
Astoria, NY
·Verizon Online DSL
·RoadRunner Cable

reply to baineschile
said by baineschile See Profile :

When did metering become about being necessary, as opposed to an exuse to get rid of the high-use people they dont want?
Because every single MSO doesn't want to boot off the suppose 5% of heavy users, why? Because they can use them to new pricing models. MSO's do not want to blame their lack of upgrades/infrastructre on their inept policies, but to blame the bandwidth piggys.

Cablevision is the only MSO that literally does massive improvements to their network, and stays on the cutting edge. So bandwidth on the end-user and last mile, isn't much of a problem, so in the future costs won't cut into profits.


RR User

@rr.com


from:
Core0000 See Profile

reply to iansltx
TW may not be able to offer any hard numbers but I'll show them some hard numbers when I call up to cancel all my services with them if they bring this to my area.

I'll also do my very best to convince everyone I know to follow me and do the same. Since I already have an established relationship (I'm an on-site local PC tech that fixes computers) with a lot of people in my local area, I can tell them why they need to switch. Over the years I have referred everyone I know on DSL or other services to switch to TW. My success rate is literally 100%. Once someone's local trusted PC tech starts harping over how much better U-verse is they will switch, because they follow my advice. I bet TW would love to have that kind of influence over people.

I only do this though because deep inside I want the best for myself, and those that I help. TW's metered usage plan just makes my job that much easier to recommend a competing providers service.

I can definitely give TW some hard numbers starting with plenty of customer defections once this comes to my area.


RR User

@rr.com


from:
Core0000 See Profile
jonnyz See Profile

reply to AtlGuy
Actually, what TW doesn't want you to know is that even a heavy user that consumes 50-100GB a month is highly profitable. Even a 500GB+ a month user is profitable. The real problem is that the last mile doesn't support very heavy users well. 40Mbps of shared bandwidth between 100-200 people doesn't cut it very well anymore in the age of HD video and 10+ megapixel images. TW is just too cheap to upgrade to DOCSIS 3 right away, and therefore came up with this genius plan to hold them over a while longer, all the while collecting a huge profit in the process.

It costs TW (and most other broadband ISPs) roughly $5-$8 a month to physically provide you with broadband service. That's the cost per user which goes back into the system to pay the tech support, tech visits and network maintenance and keeping the physical plant running. The rest of the $40-50 you pay is nearly pure profit. And for those who ask... I got this data from a technical write up on broadband service published a good few years back. If I still had the URL I'd surely post it here.

If "little ol me" can buy bandwidth in 1TB chunks at a rate of 2-3 cents per gigabyte from the host who manages my servers, what kind of rates do you think TW gets? I keep running the numbers though my head only to come up with the fact that bandwidth is most likely a reasonably fixed cost for TW, which basically brings the problem down to the shared 40Mbps last mile.

All I can say is "Spend the $20-50 per customer and upgrade to DOCSIS 3 already, TW" because this is ridiculous. Comcast is doing it, Cox is doing it, hell even bankrupt Charter is doing it! There is no reason TW can't be upgrading as well... They are raking in more profits than most cable companies.

There is no reason to meter residential bandwidth use. Digital phone isn't metered, nor is how many hours of TV you watch. TW makes the claim that it's unfair for those who use less... Well what about the people who spend an hour a week watching tv, or using the phone, while the guy next door watches TV 12 hours a day and is on the phone 24/7, yet pays the same rate as you. It doesn't float. You sell a service at a price people are willing to pay and let them use it how they want and feel is worth while... Or we could go back to the days of metering phone usage, and why not start charging $1 an hour to watch TV as well.

Stop crying poverty TW, don't you realize how much money you're already milking out of us? A lot of us really don't have anymore to give! If I could pay my bill with my own blood, I'd be dead.

Core0000
Premium
join:2008-05-04
Somerset, KY
reply to RR User
Good idea!

TheGhost
Premium
join:2003-01-03
Lake Forest, IL
clubs:
·AT&T U-Verse
·Comcast

reply to baineschile
This is also a preemptive strike against internet video competitors. How likely are you to sign up for Netflix knowing it will drive up your cable bill - just order the PPV from TWC (or insert your CableCo here). It is not just video, ANY of the providers services will probably be exempt, and since they control the pipe, they can do what they want.

I bet TWC would also cry bloody murder if Rochester tried to start their own muni-fiber project or something like that.

KodiacZiller

join:2008-09-04
73368
reply to RR User
RR User, you are on a roll, bro. Keep it coming!


anon234

@rr.com
reply to rudnicke
yeah i'd cancel pretty quickly

bootspur

join:2009-04-11

 reply to RR User
Thank you, precisely my sentiments you have saved my fingers a number of key strokes, I will add, this will go over like the 2006 effort by politicians to provide amnesty to 50 million Mexicans, (who REALLY knows the math?) There was a tremendous backlash against that IDEA...

Just wait, there will be an uprising against this stupidity, Corporations ARE NOT going to steal the internet from us, place a TOLL BOOTH on it, or any other scheme to SCREW OUT of out money OR access to this! (internet)

Corporation's will have completely MISJUDGED the mood of the American people over this issue should they attempt ANOTHER RUN at corporatization of the INTERNET! Not a chance!!

bootspur

join:2009-04-11
 reply to Pizz
Yeah, you know I have noticed this as well. . .
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