Verizon really doesn't have a presence in Maine now, so it is hard for them to do much. FairPoint was supposed to have this stuff all fixed by now, and most obviously doesn't....
Even though they do not regulate the Internet, the Maine Public Utilities Co mission has been helpful with a lot of situations like yours, and they are familiar with such problems. They may worth a call.
These are all of the other state agencies that deal with FairPoint complaints, and they are familiar with the process:
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www.maine.gov/mpuc/consumer/othe···ies.htmlI would recommend starting with the Office of the Public Advocate...
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Note: If it is as simple as an address matter, I would agree with Tom's above post. If, however, the actual *record* has gone missing, then that it more complex, in that the equipment (phone, modem, etc.) has to have the old record transferred from Verizon to FP...
I would try Tom's suggestion, and see if that fixes it first!
~Arel
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"Do not meddle in the affairs of dragons, for thou art crispy and good with catsup."
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