US Telco Support > AT&T > AT&T U-verse > Att toying with caps? why do i not see more about it here.

Att toying with caps? why do i not see more about it here.

I really do not believe they are going to try this across the entire country, but if they do I am going to Comcast.

I will keep Uverse TV though. This is not Canada or Australia where their Internet customers are taken advantage of and they are charged high rates.

The reason why you do not see much about it here when it is mentioned, is no one really responds to the topic.

Perhaps everyone is asleep or they just do not care.

Doesn’t Comcast impose a 200gb limit? (yea it is 50gb more)

I guess people wont complain about this until they get the bill wit the $200 charge for more gigs,

Its just the big telcos milking us for more moola, so sick of it.

Att Spent alot of $ to make a nice new network, only to rope it off and let it only be used by services that let them make cash.

I’m surprised I sound like the unhappy customer here, (and I haven’t even gotten the service yet, Should I not be upset or something?)

Remember when a few dial up isp's decided to limit your monthly use by # of hours? Remember how many people left them? I sure did.

Its obvious that its not a network bottleneck think, its a "were milking you for cash" Again if it was they would have to cap tv use also.

Comcast has a 250 gb limit.

reply to doublea
I canceled my Uverse when they started testing the caps here in the Reno area. Our only other alternative in Reno is Charter who also just announced a new caps policy. We are now a city with no uncapped alternatives!

reply to doublea
I was under the impression that the testing caps was for ADSL only. Not U-Verse.

reply to Reno Blues
their is always dial up, :P but i dont think you could pull 150gb in a year through a dial up line, but it is uncapped.

You dont have any local small tellcos? I have 2 dsl companies here that will never have caps, because they dont offer tv, and have no encouragement to do so.

Glad to hear someone takes this seriously.

reply to tribal
Why do they have a cap listed for the 18mpbs and 10mbps uverse only services?

150GB....

they are testing it for uverse.

Perhaps it's because of my location, but I don't see anything regarding caps in the link you posted.

reply to doublea
i doubt your see at&t expand there caps they may ditch caps altogether soon

afterall here in my area charter offers 20 meg internet for 250 gigbyte cap which is bigger then at&t proposed caps

at&t does not offer uverse here yet but if they offer uverse 18 meg with no cap it would trump charter in my view and id get it in a minute but if they had caps on it id just keep charter

only advantage uverse has is its not capped in most areas otherwize cable wins hands down

reply to doublea
Thought I would bug some tech support on easter sunday... Got this
-----------------------------

System: Welcome **** ****.
System: Connecting to server. Please wait...
System: Connection with server established.
You: Technical Support Topic: U-verse High Speed Internet
System: ca072d has joined this session!
System: Connected with ca072d
ca072d: Thank you for contacting AT&T U-verse Technical Support, my name is clint (ca072d) , please allow me a moment as I review the information you submitted.
You: ok
ca072d: Ok, may I please have the telephone number and name associated with your account?
You: 707XXXXXXXX **** ****
ca072d: Thank you. Is that a good callback number?
You: no
You: 707XXXXXXX
ca072d: May I have the uverse account number?
You: one second
ca072d: Thank you.
You: XXXXXXXXXX
ca072d: How may I help you today?
You: I just ordered att uverse a few days ago (not installed yet) But I am concerned about att's usage caps
You: I am wondering if the 150gb usage cap applies to our account
You: as listed here: »uma.att.com/attributes/223-AMSSH···X-X.html
ca072d: No Mister Allen. There is no limitation.
You: ok
You: how long do you know it will stat this way?
You: and why does that site say their is a 150 gb limitation
ca072d: As far as we know, no one cascaded that information from our higher management. And I don't see that information when I opened that link.
You: sorry wrong link, It is here: »uversecentral1.att.com/uvp/myhom···IpPDHU!/
You: you do have to be logged into a uverse account to see it
You: screen shots of what can be seen on that web page can be seen here: »utalk.att.com/utalk/board/messag···g&page=2
ca072d: There is no such thing like a bandwidth limit. And that person who posted it is not even from us. Mister Allen, don't worry.
You: But the website listing the caps is an att website about uverse found from the help section of the uverse website
You: It worries me it seems official
ca072d: Yes. My supervisor already took note of it. This will be escalated to our higher management. We'll take action with this kind of false information.
You: ok, thanks for taking this serious, I appreciate it.
ca072d: Any other concern that you want me to assist you with?
You: not right now thank you
ca072d: Thank you for using AT&T. My goal was to provide you with outstanding service. Have a great Easter Sunday.
You: thanks

------------------------------------

I dont know how true anything I hear from an online chat tech can be, but it is what it is.

reply to tribal
some screen shots of whats on that page is here:

»utalk.att.com/utalk/board/messag···g&page=2

and again the orginal link is (you must be logged into your uverse account):

»uversecentral1.att.com/uvp/myhom···IpPDHU!/

-----------------------

Our comcast (cable) here does not offer anything over 8mbps here with speed boost up to 20mbps. Which is a worthless gimic anyway. I can see why cable does limits, it has a limited bandwidth it can hand out to an area, cable is flawed in this design, as to att's uverse network they shouldent have issues.

reply to doublea
well in terms of speed charter is rolling out 60 meg tiers with no caps

in terms of bandwidth coax is a lot better then normal phone wire

at&t best they can offer in terms of internet speed would be 50 meg that would require them to give up offering any cable channels and youed have to be close to the vrad

I wish comcast would get its act together, they seem to be sitting around here, Allowing uverse to be the best service in our area right now.

I know know coax is better for data, but you have to share a single coax among many other users on the cable network.

on docsis 3 you are sharing a 171mbps connection with ~10-50 other users.

With att your connection from the vrad to your house is your own, never having to worry about being squeezed off your own line. Sure it is a slower link 25mbps, but its your own.

It is though for ATT it looks like VDSL is only going to last them about 5 years, and is alredy outdated by docsis3 (somewhat)

The only way telcos were sucessfull in selling dsl where cable has faster service is to offer it at a chaper price. It looks like now the deciding factor will be whom caps or not.

reply to doublea
at&t will probably go fiber to the home 100 percent before to long

I dont see att getting away with tearing up all the roads, and putting fiber down in some of the 100 year old neighbor hoods around here. Nor investing that kind of $$$

Also even worse for me, I live in a town home complex. Our complex just invested over $1,000,000 from reserves into repaving all of our roads. Were not going to be happy to see att tearing that up.

What I dont get is that they didnt have to tear up all the roads leading to the vrads, was the fiber alredy in place? Or are their underground tunnles that allow them to string the fiber that way?

reply to doublea
i belive they can easily tunnel in underground they have machines for that

as far as fiber goes it does not always have to be underground cable runs fiber on poles till it reaches the point where they branch it off into coax

If its underground does the cable form your nid to the vrad run all that distance unspliced? or does it swap several times into larger copper groups?

reply to doublea
i dont have uverse in my area yet

but as best i know from reading about it i assume its ran unsliced most if not all the way to the vrad

i know at&t was running fiber along the interstate here recently

reply to doublea
The AT&T Reno cap trials started 4 or 5 months ago and the Beaumont addition shortly after that. There was a lot of discussion at the time but it tapered off. There doesn't seem to be a lot of BBR users from those areas on this forum. Time Warner's Beaumont cap also seemed to gather very few responses from actual impacted customers.

AT&T's proposed caps are significantly smaller if you choose Elite, Pro or Standard. That could be a major problem for DSL customers who need to transfer lots of data but don't qualify for higher tiers! Comcast offers 250GB on their STANDARD tier.

AT&T may have decided to wait and see what happens with TWC before going forward.
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