cdr1000
join:2004-02-18
10100
 ·RCN CABLE
| [Other] New rates
Got a postcard from RCN:
New Srevice Package
Your current rate will increase between $5 and $6
This change is necessary to continue providing you with enchanced fiber-optic services, including 100% digital TV with more channels and HD programming, faster internet and unlimited calling.....
They want
$45 for local phone or $50 for unlimited phone
$35 for 1.5 Mbps internet or $60 for 10 Mbps
and so on
Add on combo discount $5
Double play discount $20
Triple Play discount $50 |
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alanisrox69
join:2005-03-29
LHV, PA
·RCN CABLE
| I got that too. But did you notice on the left it said they added a whole bunch of premium HD channels? (and they list Sho 2 HD, etc)
Looks like they forgot to edit the postcard for LHV subscribers before mailing them lol.
-Derek-
--
CHECK YOUR FSLC TAXES!!! |
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cdr1000
join:2004-02-18
10100
1 edit | The latest from RCN sounds more like Geico commercial. |
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artjohn
join:2000-11-17
Chevy Chase, MD
| reply to cdr1000
Re: [Other] New rates
In Maryland, the "New Service Package" postcard advised both
1. $9 or $10 per month increase;
2. Eliminating Cinemax from the movie package.
I was disappointed when RCN removed HDNET and HDMOV to an additional $8.95
Many of the new HD channels are only available at extra expense.
Couple these price increases with difficult/unresponsive service located overseas, RCN is no longer competitive in this area with Verizon FIOS.
Plus, it really steams me that RCN doesn't know the meaning of the words "contract commitment" since it reserves to itself the right to eliminate service and increase prices at will. That seems like an unfair consumer unfriendly practice to me.
I have been with RCN for over 10 years. No longer.
See you in the FIOS forums.
Artjohn |
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CBL B0X
@rcn.com
| reply to cdr1000
I got the same card in Boston as well. RCN is going to be adding about 6 Showtime/MoviePlex channels such as to the DigitalVision Plus/Premiere Total package. In doing so, they're removing Cinemax, and selling it a la carte @ $8.99. I'm under contract for another year and now they want me to fork over more money for something I already recieve. I love the logic.  |
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jackal2001
join:2002-10-04
Bethlehem, PA | reply to alanisrox69
Ya this is BS. Notice where the postcard came from.... VA.
So I get no more HD channels and a rate increase of $9-$10/month. |
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shadyman777
High Definition is where it's at.
Premium
join:2009-03-02
Easton, PA
·RCN CABLE
| reply to cdr1000
Was this in with your bill, or did they separately mail this for all customers? I have not received this in the mail today. Then again, is there a chance they cannot send it to customers who live in an apartment complex that has a contract with RCN? I get a separate bill from RCN, but I can't get anything else because of a contract. |
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alanisrox69
join:2005-03-29
LHV, PA
·RCN CABLE
| said by shadyman777  :Was this in with your bill, or did they separately mail this for all customers? I have not received this in the mail today. Then again, is there a chance they cannot send it to customers who live in an apartment complex that has a contract with RCN? I get a separate bill from RCN, but I can't get anything else because of a contract. It's a seperate postcard, I'll scan it later.
-Derek-
--
CHECK YOUR FSLC TAXES!!! |
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afty
join:2002-04-21
Somerville, MA | reply to cdr1000
I got a similar notice in my bill last month. My rate went up by $8 for no additional channels or benefits. Yet another reason to look at Comcast when my promotional rate expires. |
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Goliath
join:2007-01-19
Easton, PA | reply to cdr1000
RCN is out of control. price hikes?!! in the lehigh valley? let me tell ya'll this. im done.. there's no way im gonna pay more & we get the least, and the bogus section regarding getting more channels? give me a break. its a wrap. |
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jackal2001
join:2002-10-04
Bethlehem, PA
1 edit | let me know what you decide to do. i may decide to go with direct tv. you are correct with them being out of control and leaving us in the dark. why should I pay as much as everyone else and only get 20HD channels when others are getting 100. |
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jondar9
join:2002-02-22
Easton, PA
| reply to cdr1000
In the Lehigh Valley, our postcard says:
Rate will increase $10-$11 per month.
Cinemax no longer included (available ala carte for $8.95.)
Add on combo discount $5
Double play $15
Triple Play $35
I also though I was in a one year contract, and once again they want me to pay more for less. FIOS can't come soon enough...they need some real competition to shake them up.
The text on the other side of the card is particularly ironic for LHV customers: "To ensure we are providing you with the most up-to-date products and services at a competitive rate...your new plan will offer the same high level of service...." |
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Goliath
join:2007-01-19
Easton, PA
1 edit | reply to jackal2001
jackal im thinking im gonna have to do a combo deal. Direct TV for my tv service and verizon DSL for my phone/internet. i know its going to be slower, but since i barely get 10MB download with rcn; even though i pay for 20mb, i'll deal with it. |
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jackal2001
join:2002-10-04
Bethlehem, PA | I haven't had a problem with my internet, and I can do a good 20Mb from newsgroups from Giganews. I like my internet service, I'm just fed up with the lack of HD channels. |
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shadyman777
High Definition is where it's at.
Premium
join:2009-03-02
Easton, PA
·RCN CABLE
1 edit | reply to cdr1000
I just logged into my RCN account and there was a pop-up message from them upon logging in....
To ensure we are providing you with the most up-to-date products and services at a competitive rate, we are implementing changes to your RCN account. We are adjusting your current package and will provide you with a new plan. You will see this change in either your May or June bill depending on your regular billing date. Your new plan will offer the same high level of service, plus a redesigned, easier-to-read bill. By updating our packages, RCN will be able to simplify your services and make sure you receive enhanced customer care. Your current and new monthly charges are listed below for your convenience. Your new monthly charges reflect a 2 month promotional discount.
Important Note: This information does not reflect any changes made to your account after March 29, 2009.
*Current Monthly Charges *New Monthly Charges
(Cable and Internet )
$136.83
(Cable and Internet )
$145.30
*Rates do not include taxes and fees.
We’re constantly striving to bring you the best in cable, Internet and phone. We thank you for being an RCN customer and hope that you’ll enjoy our growing array of services. RCN Customer Service is available at (866) 356-1121 between the hours of 8 AM and 5 PM EST.
Wow.... time to cancel the HBO and Starz huh? |
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Goliath
join:2007-01-19
Easton, PA
·RCN CABLE
| reply to jackal2001
i see what your saying, but my position is different. i pay about 218.00 after taxes for the 20mb package, all the channels, 3 DVR's and phone service.
my complaints like you are: 20 HD channels, (while my friends are getting over 100) & my shotty i-net speeds.
NOW they're increasing my rates: i just complained about a rate hike after my promo expired (they wanted to charge me 230.00 a month but im getting a 20 credit) but i guess they found another way to try and get more money out of me.
with this increase i'll be paying 230.00 dollars for poor internet speeds, and the worst HD selection in the nation.
i wish joe or rcnman would have the heart or gutts to say what the problem in the lehigh valley is. i see them in every other post talking to chicago, boston & nyc about more channels, ect, ect. but yet they always avoid us.
how would rcnman or joe feel if they paid over 225.00 bucks a month and ask RCN employees about whats going on in they're market and get no response? |
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Goliath
join:2007-01-19
Easton, PA
·RCN CABLE
1 edit | reply to cdr1000
NOTICE OF ACCOUNT CHANGE
ACCOUNT NUMBER: XXXXXXXX-XX
MR. GOLIATH
XXXXX FOREST ST
EASTON, PA
To ensure we are providing you with the most up-to-date products and services at a competitive rate, we are implementing changes to your RCN account. We are adjusting your current package and will provide you with a new plan. You will see this change in either your May or June bill depending on your regular billing date. Your new plan will offer the same high level of service, plus a redesigned, easier-to-read bill. By updating our packages, RCN will be able to simplify your services and make sure you receive enhanced customer care. Your current and new monthly charges are listed below for your convenience. Your new monthly charges reflect a 12 month promotional discount.
Important Note: This information does not reflect any changes made to your account after March 29, 2009.
*Current Monthly Charges *New Monthly Charges
(Cable,Internet and Telephone ) (Cable,Internet and Telephone )
$206.84
$218.70
*Rates do not include taxes and fees.
We’re constantly striving to bring you the best in cable, Internet and phone. We thank you for being an RCN customer and hope that you’ll enjoy our growing array of services. RCN Customer Service is available at (866) 356-1121 between the hours of 8 AM and 5 PM EST.
Thank you RCN for the great rate hike and great service  |
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jondar9
join:2002-02-22
Easton, PA | reply to cdr1000
Guess we know now why they implemented that $5 downgrade fee, hmmm? |
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ike
join:2000-10-23
Whitehall, PA
·RCN CABLE
1 edit | reply to Goliath
NOTICE OF ACCOUNT CHANGE
ACCOUNT NUMBER: xxxxxxx-xx
xxxxxxxxxxxxx
xxxx xxxxxxxxx xx
WHITEHALL, PA 18052-3416
To ensure we are providing you with the most up-to-date products and services at a
competitive rate, we are implementing changes to your RCN account. We are adjusting your
current package and will provide you with a new plan. You will see this change in
either your May or June bill depending on your regular billing date. Your new plan will
offer the same high level of service, plus a redesigned, easier-to-read bill. By updating
our packages, RCN will be able to simplify your services and make sure you receive
enhanced customer care. Your current and new monthly charges are listed below for your
convenience. Your new monthly charges reflect a 3 month
promotional discount.
Important Note: This information does not reflect any changes made to your account after
March 29, 2009.
*Current Monthly Charges *New Monthly Charges
(Cable and Internet ) (Cable and Internet )
$134.88 $145.30
*Rates do not include taxes and fees.
We’re constantly striving to bring you the best in cable, Internet and phone. We
thank you for being an RCN customer and hope that you’ll enjoy our growing array
of services. RCN Customer Service is available at (866) 356-1121 between the hours
of 8 AM and 5 PM EST.
Hmmm... Gonna have to redo the math of RCN vs. DirecTv again... They just took back the $20/mo promo credit they gave me last year when I complained about last year's rate increase... |
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