US Cable Support > RCN > [Other] New rates

[Other] New rates

I got that too. But did you notice on the left it said they added a whole bunch of premium HD channels? (and they list Sho 2 HD, etc)

Looks like they forgot to edit the postcard for LHV subscribers before mailing them lol.

-Derek-
--
CHECK YOUR FSLC TAXES!!!

The latest from RCN sounds more like Geico commercial.

reply to cdr1000

Re: [Other] New rates

reply to cdr1000
I got the same card in Boston as well. RCN is going to be adding about 6 Showtime/MoviePlex channels such as to the DigitalVision Plus/Premiere Total package. In doing so, they're removing Cinemax, and selling it a la carte @ $8.99. I'm under contract for another year and now they want me to fork over more money for something I already recieve. I love the logic.

reply to alanisrox69
Ya this is BS. Notice where the postcard came from.... VA.
So I get no more HD channels and a rate increase of $9-$10/month.

reply to cdr1000
Was this in with your bill, or did they separately mail this for all customers? I have not received this in the mail today. Then again, is there a chance they cannot send it to customers who live in an apartment complex that has a contract with RCN? I get a separate bill from RCN, but I can't get anything else because of a contract.

reply to cdr1000
I got a similar notice in my bill last month. My rate went up by $8 for no additional channels or benefits. Yet another reason to look at Comcast when my promotional rate expires.

reply to cdr1000
RCN is out of control. price hikes?!! in the lehigh valley? let me tell ya'll this. im done.. there's no way im gonna pay more & we get the least, and the bogus section regarding getting more channels? give me a break. its a wrap.

let me know what you decide to do. i may decide to go with direct tv. you are correct with them being out of control and leaving us in the dark. why should I pay as much as everyone else and only get 20HD channels when others are getting 100.

reply to cdr1000
In the Lehigh Valley, our postcard says:

Rate will increase $10-$11 per month.

Cinemax no longer included (available ala carte for $8.95.)

Add on combo discount $5
Double play $15
Triple Play $35

I also though I was in a one year contract, and once again they want me to pay more for less. FIOS can't come soon enough...they need some real competition to shake them up.

The text on the other side of the card is particularly ironic for LHV customers: "To ensure we are providing you with the most up-to-date products and services at a competitive rate...your new plan will offer the same high level of service...."

reply to jackal2001
jackal im thinking im gonna have to do a combo deal. Direct TV for my tv service and verizon DSL for my phone/internet. i know its going to be slower, but since i barely get 10MB download with rcn; even though i pay for 20mb, i'll deal with it.

I haven't had a problem with my internet, and I can do a good 20Mb from newsgroups from Giganews. I like my internet service, I'm just fed up with the lack of HD channels.

reply to cdr1000
I just logged into my RCN account and there was a pop-up message from them upon logging in....

To ensure we are providing you with the most up-to-date products and services at a competitive rate, we are implementing changes to your RCN account. We are adjusting your current package and will provide you with a new plan. You will see this change in either your May or June bill depending on your regular billing date. Your new plan will offer the same high level of service, plus a redesigned, easier-to-read bill. By updating our packages, RCN will be able to simplify your services and make sure you receive enhanced customer care. Your current and new monthly charges are listed below for your convenience. Your new monthly charges reflect a 2 month promotional discount.

Important Note: This information does not reflect any changes made to your account after March 29, 2009.

*Current Monthly Charges *New Monthly Charges
(Cable and Internet )
$136.83
(Cable and Internet )
$145.30
*Rates do not include taxes and fees.
We’re constantly striving to bring you the best in cable, Internet and phone. We thank you for being an RCN customer and hope that you’ll enjoy our growing array of services. RCN Customer Service is available at (866) 356-1121 between the hours of 8 AM and 5 PM EST.

Wow.... time to cancel the HBO and Starz huh?

reply to jackal2001
i see what your saying, but my position is different. i pay about 218.00 after taxes for the 20mb package, all the channels, 3 DVR's and phone service.

my complaints like you are: 20 HD channels, (while my friends are getting over 100) & my shotty i-net speeds.

NOW they're increasing my rates: i just complained about a rate hike after my promo expired (they wanted to charge me 230.00 a month but im getting a 20 credit) but i guess they found another way to try and get more money out of me.

with this increase i'll be paying 230.00 dollars for poor internet speeds, and the worst HD selection in the nation.

i wish joe or rcnman would have the heart or gutts to say what the problem in the lehigh valley is. i see them in every other post talking to chicago, boston & nyc about more channels, ect, ect. but yet they always avoid us.

how would rcnman or joe feel if they paid over 225.00 bucks a month and ask RCN employees about whats going on in they're market and get no response?

reply to cdr1000
NOTICE OF ACCOUNT CHANGE

ACCOUNT NUMBER: XXXXXXXX-XX
MR. GOLIATH
XXXXX FOREST ST
EASTON, PA

To ensure we are providing you with the most up-to-date products and services at a competitive rate, we are implementing changes to your RCN account. We are adjusting your current package and will provide you with a new plan. You will see this change in either your May or June bill depending on your regular billing date. Your new plan will offer the same high level of service, plus a redesigned, easier-to-read bill. By updating our packages, RCN will be able to simplify your services and make sure you receive enhanced customer care. Your current and new monthly charges are listed below for your convenience. Your new monthly charges reflect a 12 month promotional discount.

Important Note: This information does not reflect any changes made to your account after March 29, 2009.

*Current Monthly Charges *New Monthly Charges
(Cable,Internet and Telephone ) (Cable,Internet and Telephone )
$206.84
$218.70
*Rates do not include taxes and fees.

We’re constantly striving to bring you the best in cable, Internet and phone. We thank you for being an RCN customer and hope that you’ll enjoy our growing array of services. RCN Customer Service is available at (866) 356-1121 between the hours of 8 AM and 5 PM EST.

Thank you RCN for the great rate hike and great service

reply to cdr1000
Guess we know now why they implemented that $5 downgrade fee, hmmm?

reply to Goliath

NOTICE OF ACCOUNT CHANGE

ACCOUNT NUMBER: xxxxxxx-xx
xxxxxxxxxxxxx
xxxx xxxxxxxxx xx
WHITEHALL, PA 18052-3416

To ensure we are providing you with the most up-to-date products and services at a
competitive rate, we are implementing changes to your RCN account. We are adjusting your
current package and will provide you with a new plan. You will see this change in
either your May or June bill depending on your regular billing date. Your new plan will
offer the same high level of service, plus a redesigned, easier-to-read bill. By updating
our packages, RCN will be able to simplify your services and make sure you receive
enhanced customer care. Your current and new monthly charges are listed below for your
convenience. Your new monthly charges reflect a 3 month
promotional discount.

Important Note: This information does not reflect any changes made to your account after
March 29, 2009.

*Current Monthly Charges  *New Monthly Charges 	
(Cable and Internet )     (Cable and Internet ) 	
$134.88                   $145.30 	
*Rates do not include taxes and fees.
We’re constantly striving to bring you the best in cable, Internet and phone. We
thank you for being an RCN customer and hope that you’ll enjoy our growing array
of services.  RCN Customer Service is available at (866) 356-1121 between the hours
of 8 AM and 5 PM EST.