THE Fatman
@rogers.com
| reply to Dutchman
Re: New Twist to Discounts
'They wanted $9.00 more, so I downgraded the cable and internet so now I'm saving $50.00 a month, so how far did they get with the price increase.'
An excellent way to respond when you are in a position where you can not just terminate them. I had considered taking similar action when I received their 'ultimatum' about signing a 2 year contract or losing the bundle discount I had. I eventually determined that I'd have more peace of mind and get a great deal of satisfaction if I dropped Robbers cable TV service entirely, even if in meant I had to pay a bit of a premium to another service provider. (As it turned out I am paying a bit more, but that's because I opted for a programming package I did not have previously.) I would have dispensed with the internet service at the same time but out here in the 'boonies' there's no alternative if one wants high speed of any sort and degrading that service further is not an option at this time.
Now, if EVERYBODY responded as you did and Robbers were aware a financial backlash awaited them when they bugger about with their pricing and/or services (reasonable price and service adjustments over time we all understand and accept)to the detriment of their customers they just might think twice before knocking the hornet's nest out of the tree. (On second thought.........)
Unfortunately the sort of action that requires average Canadians to band together and act as a unit is just not, and never really has been, the Canadian way. Seems by nature we'd just as soon jump on the internet and come here and bitch. |
