MadAsHeck
@rogers.com
| reply to THE Fatman
Re: New Twist to Discounts
I received the same letter yesterday and am absolutely fuming mad over it....especially after I threatened a few months ago to leave when they sent the letters out about the rate increases in March. They ended up giving me a few discounts here and there for a year for being a loyal customer and foolishly, that appeased me.
Now....not much more than 3 months later, another letter arrives stating that the bundle discounts (that I always thought I had) had actually ended in 2007 but they've just continued to give me the discounts out of the goodness of their hearts (bless them). Now, they can no longer do this unless I agree to a 2 year contract.
I've had it!!! I don't care what it costs up front with another company, I simply cannot justify staying with this company anymore. |
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DougAjax
@rogers.com
| Hey MadAsHeck,
Join the club.  Got my little notice yesterday from Rogers. I've got cable and net access with them (18Mbps line) and they killing my 15% discount and trying to strong arm me into a 5% discount IF I agree to a 2 yr contract? Without the contract they want to jack my monthly rate up then by $30 + tax? Ding. Wrong.
So, I said screw it. Ordered my 16Mbps line from Bell, with a deal price of $62.95 / month. I lose 2Mbps worth of speed (won't really notice), save $40+ tax a month, and Rogers loses $1212 + tax per year in business. Screw'em.
Next up ... killing my cable services. |
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JAC70
join:2008-10-20 | I'd be surprised if you get anywhere near the 16mbps with Bell. |
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DougAjax
@rogers.com
| Hi JAC70. Possibly, will have to wait and see.
On the other hand, I don't get consistency with my 18Mbps line with Rogers either, depends on the day, time of day, and where the moon is in the sky.
Last night at 2am I was getting about 16Mbps down on my 18Mbps line (totally acceptable). Right now, I'm getting 9Mbps. |
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DougAjax
@rogers.com
| reply to JAC70
Heya JAC70. Just an example of what I've seen with Rogers over the years, although it's a little dated, here's a little review of what I've actually gone through with them and my $99 / month 18Mbps line:
»www.dmplace.com/rogers_overview.html
It is better now, but I still have the same kind of crazy swings, inconsistency, and incredibly poor support (and no, I have no delusions that Bell support is any better). Shrug. |
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