Vista, Ca. RoadRunner Cable Signal Dropouts in Site Tools http://www.dslreports.com/forum/r22259429 en Wed, 10 Feb 2010 02:27:16 EDT Wed, 10 Feb 2010 02:27:16 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,23003560 RamsteinUSA : »/linequality/nil/2563647

a TW tech came out yesterday. he even tried replacing a booster I had purchased applied to at least make sure my signal is strong.. the TW booster is better than my RCA $50.00 signal booster.

The tech told me that the TW infrastructure is overburdened. It is full to capactity. Whe one area has any left over it is siphoned off to ther areas that need help.

The disconnects and intermittentent connections a have been a big problem for a very long time.

I am still having the problem.

Trying OpenDNS does not help. At all.
:(]]> http://www.dslreports.com/forum/remark,23003560 Thu, 10 Sep 2009 17:26:28 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22982674 RamsteinUSA : »/linequality/nil/2562262

really seems bad this weekend with times where it stops and I have to unplug and reboot everything to get it going again..
:(]]> http://www.dslreports.com/forum/remark,22982674 Sun, 06 Sep 2009 16:26:05 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22650687 Irish Shark : Finally! Glad you got it fixed. :D]]> http://www.dslreports.com/forum/remark,22650687 Fri, 03 Jul 2009 16:54:10 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22648699 RamsteinUSA : I installed a signal booster, RCA brand ($40). The signal at the cable modem is now at -6db with the signal booster. It was between -11db and -9db, depending on when it was checked.

The cable company sent a tech out again, this tiime they found a crushed cable in the Cable street box. Apparently whoever was in the TW/RR street box last, crushed the cable with the lid. he fixed that cable. TW/RR gave me 12 months of RR Turbo upgrade free for 12 months. All is well. All seems fixed.

:D]]> http://www.dslreports.com/forum/remark,22648699 Fri, 03 Jul 2009 08:03:03 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22383917 RamsteinUSA : I disconnected my router. I am running my computer direct to the cable modem. I called RoadRunner. They ran tests to my modem. They said everything is fine. They gave me a ticket number. I will see what happens over the next few days. I wil see if I can gets some results before everyone gets home and have to connect my rotuer back up so everyone has Internet access here. We have 4 computers.]]> http://www.dslreports.com/forum/remark,22383917 Wed, 13 May 2009 16:02:01 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22383565 RamsteinUSA : this line test has no router on my home network. I removed it, rebooted everything:

»/linequality/nil/2520296]]> http://www.dslreports.com/forum/remark,22383565 Wed, 13 May 2009 15:07:04 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22382843 RamsteinUSA : more line quality tests..
»/linequality/nil/2520263]]> http://www.dslreports.com/forum/remark,22382843 Wed, 13 May 2009 13:03:43 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22382785 RamsteinUSA : more snapshots
Click for full size
Cable Modem info
Click for full size
Cable Modem info
Click for full size
Cable Modem info
Click for full size
Cable Modem info
]]> http://www.dslreports.com/forum/remark,22382785 Wed, 13 May 2009 12:51:17 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22333109 RamsteinUSA : It's been running good later last night and today.. so far.. intermittent problems really suck! you would think if it were the fault of my computers and equipment it would happen all the time and not random..
:huh:]]> http://www.dslreports.com/forum/remark,22333109 Sun, 03 May 2009 14:07:07 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22331449 RamsteinUSA : update: problems continued..

I called RoadRunner tech support, they came out again today, they put in a new cable modem. Again, still having problems that started just after the tech left my home.

I have lots and lots of disconnects/dropouts. I have a newer DI-624 Router. (I sent it in about a year ago for a replacement because the previous one had been giving problems with wireless distance on some of my wireless computers).

I have 4 computers in my house. I also have a new Trennet Router I used for only a few months, that was to make sure my D-Link is working fine. That one is currently not being used, it is a backup.

Test result just now:
»/linequality/nil/2516826]]> http://www.dslreports.com/forum/remark,22331449 Sat, 02 May 2009 23:53:35 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22297274 RamsteinUSA : last night no problems while online in games.. hosted games too... hope it is going to stay this good..
:)]]> http://www.dslreports.com/forum/remark,22297274 Sun, 26 Apr 2009 07:45:06 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22292818 RamsteinUSA : stil having problems tonight, after leaving cable modem disconnected for six hours this morning..

I removed the attenuator and got these measurements:

Frequency 711000000 Hz

Signal To Noise Ratio 33.5 dB

Power Level -9.9 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 1
Frequency 23408000 Hz
Power 35.0 dBmV ]]> http://www.dslreports.com/forum/remark,22292818 Fri, 24 Apr 2009 23:29:54 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22289077 RamsteinUSA : just keeping a record..
today: 04-24-09
Frequency 711000000 Hz

Signal To Noise Ratio 31.6 dB

Power Level -13.1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 1
Frequency 23408000 Hz
Power 35.0 dBmV ]]> http://www.dslreports.com/forum/remark,22289077 Fri, 24 Apr 2009 10:06:28 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22281091 RamsteinUSA : Sorry,, didn't mean tp come off as non-appreciative..
:huh:

just tired, burned out, and sick..

said by Irish Shark See Profile :

said by RamsteinUSA See Profile :

said by Irish Shark See Profile :

Your signals are not very good. I would call the ISP and tell them to get out here and fix it.

The CSR can run a ping test for latency and they can see what you MODEM signals are.

Don't assume anything at this point. The box, NIC, CAT5, the router etc ... are all in play.
I thought I made it clear, they were already out here 2 days ago and checked everything... they changed a connector that connects the house cable to the cable box on the street. They added an attenuator to the cable on the back of the cable modem.
I can read. I know that they were out there already. However, the problems are still there. You cannot fix it; the ISP has to. If you do not want to deal with them and live through it, that is your decision.

Have a good day.
]]> http://www.dslreports.com/forum/remark,22281091 Wed, 22 Apr 2009 20:01:06 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22272265 Irish Shark : ...]]> http://www.dslreports.com/forum/remark,22272265 Tue, 21 Apr 2009 12:25:41 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22272261 Irish Shark :
said by RamsteinUSA See Profile :

said by Irish Shark See Profile :

Your signals are not very good. I would call the ISP and tell them to get out here and fix it.

The CSR can run a ping test for latency and they can see what you MODEM signals are.

Don't assume anything at this point. The box, NIC, CAT5, the router etc ... are all in play.
I thought I made it clear, they were already out here 2 days ago and checked everything... they changed a connector that connects the house cable to the cable box on the street. They added an attenuator to the cable on the back of the cable modem.
I can read. I know that they were out there already. However, the problems are still there. You cannot fix it; the ISP has to. If you do not want to deal with them and live through it, that is your decision.

Have a good day.
--
"You can observe a lot by watching". Yogi Berra]]> http://www.dslreports.com/forum/remark,22272261 Tue, 21 Apr 2009 12:24:47 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22270006 RamsteinUSA :
said by Irish Shark See Profile :

Your signals are not very good. I would call the ISP and tell them to get out here and fix it.

The CSR can run a ping test for latency and they can see what you MODEM signals are.

Don't assume anything at this point. The box, NIC, CAT5, the router etc ... are all in play.
I thought I made it clear, they were already out here 2 days ago and checked everything... they changed a connector that connects the house cable to the cable box on the street. They added an attenuator to the cable on the back of the cable modem.]]> http://www.dslreports.com/forum/remark,22270006 Mon, 20 Apr 2009 23:30:00 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22266414 Irish Shark : Your signals are not very good. I would call the ISP and tell them to get out here and fix it.

The CSR can run a ping test for latency and they can see what you MODEM signals are.

Don't assume anything at this point. The box, NIC, CAT5, the router etc ... are all in play.
--
"You can observe a lot by watching". Yogi Berra]]> http://www.dslreports.com/forum/remark,22266414 Mon, 20 Apr 2009 13:18:33 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22263059 RamsteinUSA : some days often the signal to the modem drops out... the Time Warner tech said he measured a low signal.. other days it works fine.. you can see the yellow light on the modem will either show lots of activity or the light will hardly change and blink at an extremely low rate.

The dropouts are when it will not load a website, or load slowly. then it will load at a nornal speed and switch back and forth for hours... Modem loses connection with the Internet every few minutes... or can be good for hours or days with no problems..

It is as if the network has a problem..
My main computer is not wireless but 3 other computers in my house are wireless. The router is working fine..

The signals.. :
Frequency 705000000 Hz

Signal To Noise Ratio 31.5 dB

Power Level -14.6 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 2
Frequency 29808000 Hz
Power 36.0 dBmV
Click for full size
ISP
]]> http://www.dslreports.com/forum/remark,22263059 Sun, 19 Apr 2009 19:33:46 EDT Re: Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22261595 Irish Shark : • The packet loss is at your hop. Somewhere between your box and the CMTS.

• Can you post your signals?

• Have you tried it without the router?

• What specific issues do you have? MODEM loosing sync, slow page loads, etc ... ?
--
"You can observe a lot by watching". Yogi Berra]]> http://www.dslreports.com/forum/remark,22261595 Sun, 19 Apr 2009 12:52:17 EDT Vista, Ca. RoadRunner Cable Signal Dropouts http://www.dslreports.com/forum/remark,22259429 RamsteinUSA : »/linequality/nil/2512211 :huh:
Lina Quality Vista, Ca. The packetLoss and droputs have been intolerable. The RoadRunner/Time Warner Techs have been out again and even put an Attenuator on the cable to the Cable Modem. The techs have always made sure I have the best cable and connectors and splitters. I even run a dedicated cable to the cable modem, and the Digital TV boxes run off another cable.

No matter whater I do and they do, the cable line quality has been nothing but lots of dropouts. I try to see if unplugging the cable modem and router for a few minutes, then plugging them back in will help. That does help for a while, then it all goes bad again, within a few hours.

But, like I said, the techs have always done their best to make sure all the cable and parts are proper and have the best connections and signals they can get.]]> http://www.dslreports.com/forum/remark,22259429 Sat, 18 Apr 2009 20:15:33 EDT