The Site > Old Forums > AT&T CallVantage > It's Official: AT&T CallVantage Ending in 2009

It's Official: AT&T CallVantage Ending in 2009

When I first considered VOIP, CallVantage came in 2nd behind the VOIP provider I went with. This was about a year ago. One reason for my thinking CallVantage was such a great offer is that AT&T will never go out of business.

It never occurred to me that within a year AT&T would announce they were pulling the plug.

You all have my sympathy.
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"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

reply to babylon5

babylon5:

You would do well to explore the main Voip forum where you will see lots of stuff from pandora and many others:

»VOIP Tech Chat

Also see:

»/gbu

»/reviews?slo=1&typ=voip

reply to babylon5
I went with Future-Nine, and Nitzan has been great.

Of late, I've been doing more and more calling with Ooma.

A problem with Future-Nine is it's a one man show. If anything happens to Nitzan it's over.

The problem with Ooma is uncertainty about it's business plan. However voice quality approaches landline, and the connection has been rock stable. I also like encryption of all call information (including the conversation).

As suggested, you may want to take a look at the VOIP tech chat forum, or »www.future-nine.com or »www.ooma.com .
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"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."

I just got my letter today I really hate to see the service go its been rock solid. However, with that said I need to start looking for a new provider

reply to babylon5
Yeah, and what's worse is I have a Simple Reach number attached to the line, and I've been told there is no way to port the SR number away, no exceptions.

I have the SR number printed on all my letterhead and business cards. Worse, I just had a new batch printed up earlier this year, to the tune of about $400. Now all that will have to be thrown away and reprinted.

I had a bad experience with AT&T back in the 80's and then again in the late 90's, and vowed never to do business with them again. I broke that vow when I signed up for CallVantage for the SAME REASON as pandora; because I thought AT&T would always be there.

Every time I do business with AT&T, I end up sorry.

reply to babylon5
Got the letter today, very sad. Great product/service at a reasonable price. Now I can only hope that I don't have a problem porting my number.

reply to babylon5
Bleh. Got the letter today too. I knew it was coming, but nonetheless, it sucks. I finally had a VoIP service that worked well, and this is what I get! I'm not in a AT&T service area. I guess the hunt is on for a new provider. I may just go over to "cell only".
Do we get to keep the D-Link?
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Looks like Reverend Wright got his wish - God Damn America.

reply to rebus9

reply to babylon5
I hate to see this go. I guess we will need to go to VOntage, i would love to get uverse but even in DT Atlanta you cannot get it yet nor is there any forecast of when you might have it!

Talk about a bad letter they sent too. NO ONE TO CALL! It is not like i dont have a family plan with att, 2 dsl plans and a phone for another house!

reply to babylon5
I've had CV for several years and have always been very happy with the service. U-verse is not my area, I'm not a big Comcast fan even though I have their cable and HSI service (no other option). So I need to find another provider too and Vonage is out. There's no way in hell I'm going back to them after the problems and bad customer service I had before the switch to CV.

I would recommend looking into VoicePulse and Voipo. With both providers, if they do not appear to have numbers in your area, send an email to their sales group, and chances are, they'll be able to hook you up.

The big advantage of VoicePulse is that they've been around for longer than CallVantage (and will continue to be around), and they run a solid service. There isn't much forum discussion on their service, because it just works.

Customer service for both providers is excellent. Voipo's is officially open for more hours, but if there's a service-related issue (no dialtone), a ticket into VoicePulse gets answered off-hours, I've heard.

Voipo is less expensive right now, but they're also relatively young. If you don't mind the relatively rough ride that accompanies a new provider, you might go with their service now. Regardless, IMO, with their commitment to customer service, they'll be around for a while, and their growth will increase as they continue to serve a large customer base and work out any yet-to-be-discovered issues with their systems.

reply to babylon5
Got my letter yesterday too, and I'll be reading what the people who jump ship early learn.

Like what the other posters are saying, AT&T is pushing their U-Verse Voice but the catch is that you need to have U-Verse (which is not available for my street but is available on a street a block away)

AT&T seems to not be pushing another VoIP product.

reply to babylon5
PX Eliezer: Does CallCentric have a phone number to call if there are troubleshoot issues (other than using the electronic form from their website)?

Thanks.

reply to babylon5
anyone know if we'll be able to unlock/recycle the 5102S ?

reply to babylon5
I'm not sad. I found it cumbersome and unreliable. Since it resides right next to my Vonage V-Portal line I have a ready way to compare the two side by side and CV was always inferior both in service and in their website. And what's worse when I had TWO CV accounts on TWO CV TA's neither of them could operate at all.