It's Official: AT&T CallVantage Ending in 2009 in AT&T CallVantage http://www.dslreports.com/forum/r22260086 en Tue, 09 Feb 2010 23:13:17 EDT Tue, 09 Feb 2010 23:13:17 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22781749 PX Eliezer :
said by Sbrav77 See Profile :

It's not that I don't believe you. I was just stating I am yet to receive any notice or phone call or voice mail from AT&T. I would think they would send out a notice at the very least.
Apparently they DID and you just didn't receive it.

Does ATT have your correct mailing address on file?

Aside from that, mail does get lost occasionally, you know.

Or might there be someone else in your house who just thought it was an advertising mailing and tossed it out?]]> http://www.dslreports.com/forum/remark,22781749 Tue, 28 Jul 2009 23:52:46 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22780463 Gungerdin : You should receive it any day now [att=1]
I signed up for PhonePower last night for their $199 2 year plan.
Click for full size
]]> http://www.dslreports.com/forum/remark,22780463 Tue, 28 Jul 2009 19:19:44 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22780381 Sbrav77 : It's not that I don't believe you. I was just stating I am yet to receive any notice or phone call or voice mail from AT&T. I would think they would send out a notice at the very least.]]> http://www.dslreports.com/forum/remark,22780381 Tue, 28 Jul 2009 19:04:18 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22780132 Mr_A1 : Sbrav77, the letter stated the discontinue was for everyone across the nation for Oct. 20.]]> http://www.dslreports.com/forum/remark,22780132 Tue, 28 Jul 2009 18:19:56 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22778056 Phil75070 : Got the same letter today. I completed my LNP to VoicePulse on 7/17.]]> http://www.dslreports.com/forum/remark,22778056 Tue, 28 Jul 2009 12:50:15 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22776820 Mons00n1 : I also got the letter stating the October 20th and Sept 29 dates.... Currently porting to Vonage....]]> http://www.dslreports.com/forum/remark,22776820 Tue, 28 Jul 2009 08:54:55 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22776552 Fisamo : Ask NY Tel See Profile about Verizon's Hub service. If you want to keep your phone#, my strong advice is that you heed the letters the rest of us received and initiate your port-out by Sept 29. AT&T says 'on or after Oct 20' they will shut the service down. Who knows how long after that date they'll keep it 'alive' for people who haven't ported out yet? IMO, no one will have CallVantage dialtone on November 1.]]> http://www.dslreports.com/forum/remark,22776552 Tue, 28 Jul 2009 06:44:18 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22776164 Sbrav77 : I have yet to receive anything from AT&T stating that their CallVantage service is being discontinued. I guess I"ll just wait and play it be ear. When or if I have to switch, I"m really thinking about going to the Verizon Wireless voip service. It looks pretty appealing, and costs about the same monthly. The equipment is a bit expensive to purchase. But, we already have them for a cell provider. Has anyone else checked out Verizon Wireless?]]> http://www.dslreports.com/forum/remark,22776164 Tue, 28 Jul 2009 01:04:44 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22776162 Mr_A1 : Just a confirmation to pluskey's post; I also got the final notice today saying ATT CV will be discontinued on Oct. 20, 2009 and the last day to order for porting purposes is Sept. 29, 2009.]]> http://www.dslreports.com/forum/remark,22776162 Tue, 28 Jul 2009 01:03:54 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22774381 Fisamo : I put in my request on 7/14; Voipo submitted it on 7/15. Two weeks after submission doesn't seem so bad. I'll update after the port is complete.]]> http://www.dslreports.com/forum/remark,22774381 Mon, 27 Jul 2009 18:18:25 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22774298 pluskey : I just received my second letter from AT&T Callvantage stating "All AT&T Callvantage services nationwide will be discontinued on or after October 20, 2009."

That's all, folks!]]> http://www.dslreports.com/forum/remark,22774298 Mon, 27 Jul 2009 17:59:13 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22774175 Gungerdin : I don't think i will wait that long. I have it narrowed down to Voicepulse, Phonepower and Voipo. When did you start the initial request?]]> http://www.dslreports.com/forum/remark,22774175 Mon, 27 Jul 2009 17:34:33 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22774125 Fisamo : I got the same notice. Same date. I have already initiated my port out to Voipo, and it's scheduled to happen on Wednesday.
Interesting that they state that you must place your order with port request by September 29, 2009 to ensure sufficient time to transfer your number.

I guess their porting department will be pretty (well, relatively) busy...]]> http://www.dslreports.com/forum/remark,22774125 Mon, 27 Jul 2009 17:25:45 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22773660 Gungerdin : Got the final termination notice today with October 20th 2009 as the day of death. Guess it is time to decide, LOL.
I can't believe no other company has made an offer for us.
(besides the $50 Voicepulse Mail in rebate)]]> http://www.dslreports.com/forum/remark,22773660 Mon, 27 Jul 2009 16:02:22 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22578018 Dial_tone : Ditto. I've had service since I can't remember (at least mid-2005) and since the first month it's been great. One of few services I pretty much have had no complaints about.]]> http://www.dslreports.com/forum/remark,22578018 Fri, 19 Jun 2009 12:47:22 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22443000 PX Eliezer : Don't know, but maybe a small chance this will help?

»Help Needed Unlocking Centillium MTA1

Sure there are some other posts around as well.]]> http://www.dslreports.com/forum/remark,22443000 Mon, 25 May 2009 22:16:34 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22441749 Mediocrates : I will have a completely useless Centillium MTA-1 on June 5th. Anyone want it? It's too lightweight for an effective door stop. A pity really, it's the only ATT CV TA I ever had that was worth a damn.]]> http://www.dslreports.com/forum/remark,22441749 Mon, 25 May 2009 17:33:38 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22438948 nitzan : Porting does indeed take insanely long to complete. Unfortunately many VoIP wholesale carriers have standard porting timeframes of 14 business days (about 3 weeks in "real" time) or similar. As such VoIP providers have no choice but live with it.

If it was up to us (providers) - you'd be able to port in a day. Unfortunately we have very little say in the matter and it's the carriers that need to fix the situation.]]> http://www.dslreports.com/forum/remark,22438948 Mon, 25 May 2009 00:38:03 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22438482 mbowling :
said by nunya See Profile :

I'm STILL waiting for my port to Vitelity. When they said 3-6 weeks, I guess they weren't kidding. I see everybody else's ports coming and going, so I'm beginning to think something is up.
I also feel like I'm hanging in limbo. It's been 25 days since I faxed my port authorization to port from CallVantage to VoicePulse and I still don't have a port date. VoicePulse said it will take a minimum of 30 days, so I'm waiting as patiently as I can.

"We received your LOA and will be able to start the porting process. This process will take a minimum of 30 business days to complete. Once we receive a date for the port to be completed, you will be notified."]]> http://www.dslreports.com/forum/remark,22438482 Sun, 24 May 2009 22:41:40 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22438197 tpalik :
said by nunya See Profile :

I'm STILL waiting for my port to Vitelity. When they said 3-6 weeks, I guess they weren't kidding. I see everybody else's ports coming and going, so I'm beginning to think something is up.

What really pisses me off, is a wireless port often takes as little as 20 minutes. I used to work for AT&T and have a pretty good understanding of LNP. There is no reason for this to drag on.
I feel your pain. I ported two lines from CV to different providers : one to CallCentric took 14 days start to finish. For the second, it has been 19 days waiting with Inphonex and still no date for a port. I know it's not their fault but would really like to get going on this service.]]> http://www.dslreports.com/forum/remark,22438197 Sun, 24 May 2009 21:28:15 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22436891 anon : I had no problem porting to Phone Power.]]> http://www.dslreports.com/forum/remark,22436891 Sun, 24 May 2009 14:16:45 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22436851 nunya : I'm STILL waiting for my port to Vitelity. When they said 3-6 weeks, I guess they weren't kidding. I see everybody else's ports coming and going, so I'm beginning to think something is up.

What really pisses me off, is a wireless port often takes as little as 20 minutes. I used to work for AT&T and have a pretty good understanding of LNP. There is no reason for this to drag on.
--
Looks like Reverend Wright got his wish - God Damn America.]]> http://www.dslreports.com/forum/remark,22436851 Sun, 24 May 2009 13:59:31 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22436162 schweb :
said by NightRanger See Profile :

BEWARE CV customers! If you try to port your number, it will reject the first time!
I had no problem porting to Voicepulse and it wasn't rejected.
--
bryan | website]]> http://www.dslreports.com/forum/remark,22436162 Sun, 24 May 2009 09:48:58 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22426040 NightRanger : Let the NIGHTMARES begin! Ever since I got my letter last month, I took action and found a new provider. I do not live in an AT&T area "footprint", so I had to go to someone else. Vonage would not accept a 636-697-xxxx number, because they claim is it is out of their geographical area. My other CV # was a 636-634-xxxx number which Packet 8 would not accept. So, I sucked-it-up, but Packe 8 took the 697 number, and Vonage took the 634 number. I don't like that Vonage does not have a Call-Block option, but Packet 8 does not have the click-to call, and the other convenient features. BEWARE CV customers! If you try to port your number, it will reject the first time! Mine did, and so did a friend of mine. You have to call and dispute it PLUS send copies of your previous bills via fax to your new provider. It has taken me now THIRTY ONE DAYS to get my number on Packet 8, but when I call out, there is no ring-tone. My main number and distinctive ring number have been "magically" switched around, and I have FIVE open trouble tickets in with Packet 8. BUYER BEWARE! Today, CV finally dropped dial tone on my old TA, but some calls from certain phone switches will not complete. I can't even use the Packet 8 service, because I have to take a SEDATIVE before calling tech support! If you are a CV customer, STAY AWAY from Packet 8. This has been a joke! And today was my 30 day anniversary....Looks like I'll be getting the early termination fee. I'm printing every page of correspondence up, and providing it to my credit card company as dispute. I filled out an app to port the number to Phone Power, and if that one don't work, I'll keep going until I get one that will. Packet 8 reminds me of Verizon Voice-Wing. CLUELESS tech-support, and it is based in the US, unlike VoiceWing, who used terrorists, but if someone could just FIX the problem, I would not be porting out to Phone-Power!]]> http://www.dslreports.com/forum/remark,22426040 Thu, 21 May 2009 23:57:47 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22311386 PX Eliezer : You make fine points.

However, I would be disappointed, but not surprised.

ATT probably feels customers should just be grateful they got some warning.

-----------------------------------------

A Wolf had been gorging on an animal he had killed, when suddenly a small bone in the meat stuck in his throat and he could not swallow it. He soon felt terrible pain in his throat, and ran up and down groaning and groaning and seeking for something to relieve the pain. He tried to induce every one he met to remove the bone. "I would give anything," said he, "if you would take it out." At last the Crane agreed to try, and told the Wolf to lie on his side and open his jaws as wide as he could. Then the Crane put its long neck down the Wolf's throat, and with its beak loosened the bone, till at last it got it out.

"Will you kindly give me the reward you promised?" said the Crane.

The Wolf grinned and showed his teeth and said: "Be content. You have put your head inside a Wolf's mouth and taken it out again in safety; that ought to be reward enough for you." ]]> http://www.dslreports.com/forum/remark,22311386 Tue, 28 Apr 2009 23:55:35 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22311347 frazierwa : I am surprised and disappointed with the way that AT&T chose to discontinue service. Their letter had the distinct flavor; "We are done with this service -- go find another provider, maybe AT&T has a phone service you could use." If they wanted to make the best of this, they could have easily looked at our 'address of record' and determined if one of their services was available in the area. At least they could have set up a dedicated phone number or email address where their customers could call for help with the transfer.

Also, why didn't they provide a more informative statement about their strategy behind the decision and attempt to entice us with their newer products (current or future)? Not only did they do us a disservice, they also lost an opportunity to make a statement about their leadership position in the communications field and talk about options.

Someone's head should be rolling by now. ]]> http://www.dslreports.com/forum/remark,22311347 Tue, 28 Apr 2009 23:47:29 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22306952 Fisamo : True, but there is a difference in that Voicewing was an outsourced service, but CallVantage was homegrown inside the 'old' AT&T. ]]> http://www.dslreports.com/forum/remark,22306952 Tue, 28 Apr 2009 10:18:54 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22306933 PX Eliezer : The situation is paralleled by Verizon's shutdown of VoiceWing in favor of FiOS. (Of course, VoiceWing was always crap).

But many Verizon areas do NOT yet have access to FiOS.

So:

When ATT had CallVantage and when Verizon had VoiceWing, these companies competed with each other, on a national field.

Now with the shifts to ATT U-Verse and Verizon FiOS, you have to reside in their home territory, and at most could only have one.]]> http://www.dslreports.com/forum/remark,22306933 Tue, 28 Apr 2009 10:16:45 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22306787 Fisamo : Interesting to hear some reports from the 'inside'. I was a distant acquaintance of someone who went from CallVantage to (what was then) 'Lightspeed' as a job preserving measure. I think that was also a few years ago.

The only real odd thing about AT&T discontinuing CV is the lack of an obvious replacement product, especially for customers in non-ATT ILEC areas. Perhaps they calculated that even if they lost all of their CallVantage customers to competing products, they'd offset the losses by discontinuing operations. Perhaps they assumed a certain fraction of customers would go back to POTS lines.

The thought of going into an AT&T store to ask them when/if uverse would be deployed to my neighborhood crossed my mind, but I quickly dismissed it, as they wouldn't know (and if they did, probably wouldn't be allowed to say). I'd think that uverse voice would be the most similar product we could transition to, but the price increase isn't justified (IMO), and that's even if I could get it.]]> http://www.dslreports.com/forum/remark,22306787 Tue, 28 Apr 2009 09:47:04 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22305930 nitzan :
said by PX Eliezer See Profile :

And even though the SBC folks built up a big empire, they are not smart managers.
The previous CEO (Ed Whitacre) was OK. The current abomination (Randall Stephenson) however is a very different story. Under his rule we got an AT&T that couldn't give a crap about their own workers. Working at SBC was fun. Working at "the new AT&T" was not. I believe this will come back and bite them in the ass many times over later on. They seem to have a talent to retain mediocre, useless mid-level managers that do absolutely nothing - yet treat the working folk like crap. There's just so much you can treat an engineer like crap before they just stop caring about the results of their work - if no one appreciates it anyway then why bother? speaking from experience here, sadly.

Here's an example. With the possible upcoming AT&T strike, AT&T trained lots of engineers from here in NJ to be ready to go to California to climb poles and to be customer service reps.
That whole thing is retarded. AT&T basically takes engineers and managers who get paid something like $80-120k a year - and wastes days or even weeks of their time climbing poles. The collateral damage to the company from this is infinitely higher than what simply settling with the unions would cost. It's like they're trying to prove they have the bigger pair or something. Of course- it's the workers who pay the price - as usual. I don't see any poles in Mr. Stephenson's resume.]]> http://www.dslreports.com/forum/remark,22305930 Tue, 28 Apr 2009 02:08:05 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22305901 nitzan : I don't know how accurate that is. When I worked for SBC one of my managers went on to a position with CallVantage and it seemed like at the time there was a lot of effort in that direction. That was a few years ago, granted.

I think they just realized VoIP is not the money-maker they were hoping, and decided to drop it. It makes sense since aside from the SBC/AT&T name and bundling they have no advantage over the competition. Not to mention they were probably losing landline customers to CV which makes no sense to them. (of course it's better to lose them to CV than to another provider - but that's another story)]]> http://www.dslreports.com/forum/remark,22305901 Tue, 28 Apr 2009 01:54:03 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22305841 PX Eliezer : SBC (the child) took over AT&T (the parent) and then renamed the whole combo (SBC--PacTel--Ameritech--BellSouth--SNET--ATT) as AT&T.

What we call AT&T today is really being run by the SBC crowd.

The guys who started CallVantage are long departed.

The SBC crowd has no interest in it.

And even though the SBC folks built up a big empire, they are not smart managers.

Here's an example. With the possible upcoming AT&T strike, AT&T trained lots of engineers from here in NJ to be ready to go to California to climb poles and to be customer service reps.

Regarding the training for the engineers to do CSR work, instead of flying ONE instructor from California to New Jersey, they paid to fly DOZENS of engineers from New Jersey to California, to be taught by the one instructor.

Dumb.]]> http://www.dslreports.com/forum/remark,22305841 Tue, 28 Apr 2009 01:25:04 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22305394 ricep5 : What a laugh!

I walked into an AT&T Retail Store to get my "options" out of CV. U-Verse is offered in the city, but not in my area. U-Verse Voice was also not an option. I asked if they could port my number to a copper service with the same pricing. The rep was pretty quick in saying "no way!". Do you have AT&T Wireless? I was asked, we will provide a no fee port of your number to a cell! No, I am Sprint, thank you, besides you still can't offer me the same plan as CV on a cell!

Basically they said I was out of luck and told me to go to the website to seek help.

Now, If I was a copper customer and I was told that my service was ending and no option was provided, can you imagine the backlash? I am baffled, if AT&T was losing money on CV, why didn't they just sell the accounts to someone else? Or provide a discounted migration path to U-Verse Voice?

Talk about an unwanted stepchild! It wasn't the cheapest VoIP on the planet, but it certainly was the best. I find the whole shutdown extremely odd. Here is something they could have used to underprice (undermine) Comcast at their own game and get entry to markets they didn't serve with U-Verse.]]> http://www.dslreports.com/forum/remark,22305394 Mon, 27 Apr 2009 22:53:19 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22297951 babylon5 : PX Eliezer: Thanks again.]]> http://www.dslreports.com/forum/remark,22297951 Sun, 26 Apr 2009 12:08:03 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22282203 PX Eliezer :
said by babylon5 See Profile :

PX Eliezer: Does CallCentric have a phone number to call if there are troubleshoot issues (other than using the electronic form from their website)?

No.

That's the whole point.

Rather than connect you by phone to some kid in Nepal reading from a script, they connect you (by trouble tickets) to their staff in New York who really know their stuff.

It's far superior. And in my dealings with them, even on evenings and sometimes on Saturdays, they respond quickly.

Look, you can set up a free account with them ("IP Freedom"), get an adapter (even a cheap one like the Grandstream Handytone 286), and try it out for free (to make SIP calls).

But I'll be frank. If you truly want a service like ATT CV where everything was done for you, you'll be happier with VoicePulse, VOIPo, PhonePower, etc.]]> http://www.dslreports.com/forum/remark,22282203 Wed, 22 Apr 2009 23:11:51 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22280535 egcarter : I've had CallVantage since 2004...it's been just great (with my ancient D-LINK TA!), even out here in Hawaii. That includes LOTS of calls to Italy in the mix. I'll miss it.]]> http://www.dslreports.com/forum/remark,22280535 Wed, 22 Apr 2009 18:10:13 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22278892 Mediocrates : I'm not sad. I found it cumbersome and unreliable. Since it resides right next to my Vonage V-Portal line I have a ready way to compare the two side by side and CV was always inferior both in service and in their website. And what's worse when I had TWO CV accounts on TWO CV TA's neither of them could operate at all. ]]> http://www.dslreports.com/forum/remark,22278892 Wed, 22 Apr 2009 13:15:42 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22278122 anon : anyone know if we'll be able to unlock/recycle the 5102S ?]]> http://www.dslreports.com/forum/remark,22278122 Wed, 22 Apr 2009 10:58:50 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22276945 babylon5 : PX Eliezer: Does CallCentric have a phone number to call if there are troubleshoot issues (other than using the electronic form from their website)?

Thanks.]]> http://www.dslreports.com/forum/remark,22276945 Wed, 22 Apr 2009 03:05:41 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22274390 PX Eliezer :
said by babylon5 See Profile :

AT&T seems to not be pushing another VoIP product.
They are not. They don't have one.

ATT has eggbasketed on U-Verse, and Verizon has eggbasketed on Fios. And nobody really worries about Qwest.

That's all she wrote.]]> http://www.dslreports.com/forum/remark,22274390 Tue, 21 Apr 2009 18:18:54 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22273042 babylon5 : Like what the other posters are saying, AT&T is pushing their U-Verse Voice but the catch is that you need to have U-Verse (which is not available for my street but is available on a street a block away)

AT&T seems to not be pushing another VoIP product.]]> http://www.dslreports.com/forum/remark,22273042 Tue, 21 Apr 2009 14:38:22 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22273008 lev : Got my letter yesterday too, and I'll be reading what the people who jump ship early learn.]]> http://www.dslreports.com/forum/remark,22273008 Tue, 21 Apr 2009 14:32:36 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22272377 Fisamo : I would recommend looking into VoicePulse and Voipo. With both providers, if they do not appear to have numbers in your area, send an email to their sales group, and chances are, they'll be able to hook you up.

The big advantage of VoicePulse is that they've been around for longer than CallVantage (and will continue to be around), and they run a solid service. There isn't much forum discussion on their service, because it just works.

Customer service for both providers is excellent. Voipo's is officially open for more hours, but if there's a service-related issue (no dialtone), a ticket into VoicePulse gets answered off-hours, I've heard.

Voipo is less expensive right now, but they're also relatively young. If you don't mind the relatively rough ride that accompanies a new provider, you might go with their service now. Regardless, IMO, with their commitment to customer service, they'll be around for a while, and their growth will increase as they continue to serve a large customer base and work out any yet-to-be-discovered issues with their systems.]]> http://www.dslreports.com/forum/remark,22272377 Tue, 21 Apr 2009 12:44:36 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22272010 Sledhed : I've had CV for several years and have always been very happy with the service. U-verse is not my area, I'm not a big Comcast fan even though I have their cable and HSI service (no other option). So I need to find another provider too and Vonage is out. There's no way in hell I'm going back to them after the problems and bad customer service I had before the switch to CV.]]> http://www.dslreports.com/forum/remark,22272010 Tue, 21 Apr 2009 11:39:43 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22271836 anon : I hate to see this go. I guess we will need to go to VOntage, i would love to get uverse but even in DT Atlanta you cannot get it yet nor is there any forecast of when you might have it!

Talk about a bad letter they sent too. NO ONE TO CALL! It is not like i dont have a family plan with att, 2 dsl plans and a phone for another house! ]]> http://www.dslreports.com/forum/remark,22271836 Tue, 21 Apr 2009 11:08:23 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22269618 mprogers :
said by rebus9 See Profile :

....
I had a bad experience with AT&T back in the 80's and then again in the late 90's, and vowed never to do business with them again. I broke that vow when I signed up for CallVantage for the SAME REASON as pandora; because I thought AT&T would always be there.

Every time I do business with AT&T, I end up sorry.
In the past, I've had good experiences with AT&T - sometiems more expensive, but always reliable. With CallVantage, I had a period of trouble with an older Linksys TA, but for over two years, my D-Link 5102S hase been great. I steered clear of Vonage because of financial and customer service woes, so now I'm on the search for a good provider - thinking maybe VoicePulse.]]> http://www.dslreports.com/forum/remark,22269618 Mon, 20 Apr 2009 22:19:45 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22269616 NetFixer :
said by nunya See Profile :

Do we get to keep the D-Link?
If you have had CallVantage for over a year, the answer is definitely yes.

However with the service scheduled to go belly up, I doubt that AT&T will want to pay the shipping to retrieve the old ATA that would likely only be scrapped even if you have had the service for less than a year.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com]]> http://www.dslreports.com/forum/remark,22269616 Mon, 20 Apr 2009 22:19:30 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22269530 nunya : Bleh. Got the letter today too. I knew it was coming, but nonetheless, it sucks. I finally had a VoIP service that worked well, and this is what I get! I'm not in a AT&T service area. I guess the hunt is on for a new provider. I may just go over to "cell only".
Do we get to keep the D-Link?
--
Looks like Reverend Wright got his wish - God Damn America.]]> http://www.dslreports.com/forum/remark,22269530 Mon, 20 Apr 2009 22:05:18 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22269463 doopstr : Got the letter today, very sad. Great product/service at a reasonable price. Now I can only hope that I don't have a problem porting my number.]]> http://www.dslreports.com/forum/remark,22269463 Mon, 20 Apr 2009 21:51:28 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22269345 rebus9 : Yeah, and what's worse is I have a Simple Reach number attached to the line, and I've been told there is no way to port the SR number away, no exceptions.

I have the SR number printed on all my letterhead and business cards. Worse, I just had a new batch printed up earlier this year, to the tune of about $400. Now all that will have to be thrown away and reprinted.

I had a bad experience with AT&T back in the 80's and then again in the late 90's, and vowed never to do business with them again. I broke that vow when I signed up for CallVantage for the SAME REASON as pandora; because I thought AT&T would always be there.

Every time I do business with AT&T, I end up sorry. ]]> http://www.dslreports.com/forum/remark,22269345 Mon, 20 Apr 2009 21:29:07 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22268918 watts3000 : I just got my letter today I really hate to see the service go its been rock solid. However, with that said I need to start looking for a new provider]]> http://www.dslreports.com/forum/remark,22268918 Mon, 20 Apr 2009 20:16:28 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22263777 pandora : I went with Future-Nine, and Nitzan has been great.

Of late, I've been doing more and more calling with Ooma.

A problem with Future-Nine is it's a one man show. If anything happens to Nitzan it's over.

The problem with Ooma is uncertainty about it's business plan. However voice quality approaches landline, and the connection has been rock stable. I also like encryption of all call information (including the conversation).

As suggested, you may want to take a look at the VOIP tech chat forum, or »www.future-nine.com or »www.ooma.com .
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"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."]]> http://www.dslreports.com/forum/remark,22263777 Sun, 19 Apr 2009 22:18:07 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22262546 PX Eliezer : babylon5:

You would do well to explore the main Voip forum where you will see lots of stuff from pandora and many others:

»VOIP Tech Chat

Also see:

»/gbu

»/reviews?slo=1&typ=voip]]> http://www.dslreports.com/forum/remark,22262546 Sun, 19 Apr 2009 17:28:06 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22261493 babylon5 : Pandora, what was the VoIP provider that you eventually went with. You can PM if it is not allowed to be mentioned in this forum.

Thanks.

Babylon5

P.S. Here is the letter announcing AT&T's plans with CallVantage for 2009 =(
AT&T CallVan···tter.pdf
]]> http://www.dslreports.com/forum/remark,22261493 Sun, 19 Apr 2009 12:28:43 EDT Re: It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22260124 pandora : When I first considered VOIP, CallVantage came in 2nd behind the VOIP provider I went with. This was about a year ago. One reason for my thinking CallVantage was such a great offer is that AT&T will never go out of business.

It never occurred to me that within a year AT&T would announce they were pulling the plug.

You all have my sympathy.
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"People demand freedom of speech as a compensation for the freedom of thought which they seldom use."]]> http://www.dslreports.com/forum/remark,22260124 Sat, 18 Apr 2009 23:43:17 EDT It's Official: AT&T CallVantage Ending in 2009 http://www.dslreports.com/forum/remark,22260086 babylon5 : To all,

I received a letter dated 4/17/09 which basically made this statement "AT&T will be discontinuing AT&T CallVantage service in 2009"

I would like to ask the group on what other VoIP providers would suggest and if possible provide pros and cons.

Currently, I have "DSL with No Voice Line" with AT&T.

Thanks.

Babylon5]]> http://www.dslreports.com/forum/remark,22260086 Sat, 18 Apr 2009 23:33:28 EDT