said by dmhowell:Thank you, Tom. One other question, is anyone else having this problem?
Yup. For a period of several weeks, long since resolved by a call to repair, not customer service. Once the right repair division got hold of it (took two tries) we haven't had any recurrence of the problem.
FWIW, essentially all of my neighbors had that "one ring" issue also, and when they fixed it here, they fixed the whole area. It appears that when FP actually fixes something, it stays fixed...
~Arel.