If you thought that things couldn't get any more absurd with the entire FairPoint fiasco, you may be surprised. I am not sure who is more out-to-lunch, the State of New Hampshire, or FairPoint. I only know that the consumers are the big losers once again...
The hot links in the article are interesting, too.
"FairPoint yesterday set targets for the next 10 weeks that the company hopes to meet as it makes steady improvement in areas that have generated customer complaints such as order backlogs, billing errors and wait-time at customer call centers.
The only problem: FairPoint won't let you know what its targets are or how close it comes to meeting them, etc."
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www.unionleader.com/arti ··· a492c5ce
