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Fisamo
Premium
join:2004-02-20
Apex, NC

reply to garbageguts

Re: [POLL] Who will you VOIP with when AT&T pulls the CV plug?

I don't know why they won't unlock them, seeing as they don't want the devices back. However, such logic isn't likely to sway anyone over there...

I don't know if the 5102S was made for anyone other than AT&T. You'd have to ask the people at DLink, and I doubt they'd tell you. I'm guessing that you have a paperweight on your hands (once you disconnect from CallVantage).

watts3000

join:2002-01-21
Birmingham, AL

I called in about my WRT54GP2A-AT being unlocked and they refused to unlock mine. It does not matter though I'm going to buy a pap2 for callcentric


Qmarker

join:2004-01-06
Saukville, WI

reply to garbageguts
I'm just plain angry with AT&T. When I had U-Verse installed there was no U-Voice available here in WI. Ergo, Callvantage was offered at a price of 19.99 permonth (ten dollar discount forever) if you had U-Verse installed.

Now, out of the clear blue sky, they want to give me the same thing but charge me 10.00 more. They won't recognize the discount they are currently giving me. It made me mad enough to shop elsewhere.

Not ony that, I've talked to at least 5 U-Verse people that have told me " I don't blame you and it is really not working all that well yet".

I'm going to do the Ooma thing after reading nearly 400 reviews over on Amazon.


giffordj
Premium
join:2001-07-03
Fontana, CA

reply to Fisamo
I switched to Phone Power, found out the server is less than 40 ms from me.

I hate to see AT&T go, but since I'm in a Verizon area, U-Verse was not an available option.



nightwalker
Nightwalker

join:1999-08-07
Chicago, IL

reply to Fisamo
I just signed up for CallCentric, it had more of the 'advanced' features I needed:

1. Advanced call-filters based on time of day, including DND.

2. Free E-fax (inbound)

3. My choice of Codecs. I tried the Softphone for testing and the quality was excellent.

Just filled out the LNP documents, and will report how long it takes.
--
»www.reverse.net



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

reply to Fisamo
I just yesterday started the porting process for my primary home business number to AT&T Wireless. It will be interesting to see how this goes since the number is officially owned by XO, was originally assigned to a Vonage account and subsequently ported to AT&T CallVantage.

It will also be interesting to see if my secondary personal CallVantage number will also be automatically disconnected and the entire account closed when the primary number ports. I tried to manually disconnect the secondary line (since I plan to just drop it) using the on-line script, but it warned that disconnecting one line would automatically disconnect both lines, so I aborted that process.

The only "problem" so far is that AT&T refused to waive their $29.99 new line activation fee even though this was a forced migration from another AT&T service.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com


Fisamo
Premium
join:2004-02-20
Apex, NC

That seems kind of lame that they wouldn't waive the fee... (Not all that surprising, though.)

Is the secondary line a 2nd line on your ATA, or is it an "Additional User"/"SimpleReach" number?

If you want to disconnect the second line and let it go away, you should be able to do so on the control panel (though you may have to call the TF number and have CS do it).

I suspect the Line 2 will simply go away, as I doubt you have login credentials for it on the website, right? Certainly never hurts to confirm after the primary line ports...



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

1 edit

said by Fisamo:

That seems kind of lame that they wouldn't waive the fee... (Not all that surprising, though.)

Is the secondary line a 2nd line on your ATA, or is it an "Additional User"/"SimpleReach" number?

If you want to disconnect the second line and let it go away, you should be able to do so on the control panel (though you may have to call the TF number and have CS do it).

I suspect the Line 2 will simply go away, as I doubt you have login credentials for it on the website, right? Certainly never hurts to confirm after the primary line ports...
Well, this is AT&T as in "We don't care, we don't have to care..."




It is a full second line on the ATA, and it has a separate login for control panel access for call forwarding, voice mail, etc.

The website control panel script explicitly warned that the two lines were linked and could not be un-linked or disconnected separately. I think they are trying to tell us not to let the door hit us on the butt on the way out.

Either the second line will disappear when the primary line ports, or it will be automatically promoted to primary, and I should then hopefully be able to disconnect it from the control panel script. I am trying to avoid voice contact with AT&T CallVantage because even though I know that their CSRs are not responsible for this mess, I am pissed off and would probably lose my cool if I got any kind of run-around.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com

Fisamo
Premium
join:2004-02-20
Apex, NC

Fair enough. From what you said of the disconnect script, it sounds like the 2nd line will simply go away. That said, though, it's never a good idea to ASSume...



nunya
Who is John Galt?
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:5
Reviews:
·Charter
·voip.ms

reply to Fisamo
Upon reflection...
I originally had voted "Cell Only", but today I decided to port over to Vitelity.
I already have an Asterisk system for business use, I'm just going to add a trunk for my personal number (CallVantage). I'm going to sever ties early, I don't want to get caught in a rush.
--
Looks like Reverend Wright got his wish - God Damn America.



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

2 edits

reply to NetFixer
Well, despite the assurance I got from the AT&T Wireless CSR that there would be no problems with porting my number from AT&T CallVantage, I got an email today saying that there was indeed a problem.




I will fill out the form with the additional requested information (even though it will just be a repeat of the information I supplied the first time), but I suspect that I will need to just publish a new number on my web sites, update the imbedded contact information in my software, and print new business cards with a new number. This is the same crap I ran into several years ago when I tried to port a BellSouth number to Vonage, and at that time I eventually just had to give up the BellSouth number and accept a new Vonage/XO number (the one I am trying to port now).

It seems that AT&T likes to import other supplier's phone numbers, but when it comes time to export a number (even when it is an internal AT&T -> AT&T port) they dig in and refuse to do anything.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com

Fisamo
Premium
join:2004-02-20
Apex, NC

As irritating as the prospect sounds, have you considered porting to another provider for a short term? Perhaps an inexpensive TMO prepaid, or if a PAYGO VoIP provider can take the number without charging $25 for the port?



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

Why should I expect AT&T CallVantage to allow porting the number to an outside provider when it seems to be blocking what should be a simple intramural transfer to AT&T Wireless?

The problem is that AT&T CallVantage is apparently balking at releasing the number, not that AT&T Wireless is refusing to accept it.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

1 edit

said by NetFixer:

Why should I expect AT&T CallVantage to allow porting the number to an outside provider when it seems to be blocking what should be a simple intramural transfer to AT&T Wireless?

The problem is that AT&T CallVantage is apparently balking at releasing the number, not that AT&T Wireless is refusing to accept it.
Here's why:

Maybe they figure that AT&T Wireless will not make any kind of protest or fuss.

Whereas if you ask CallCentric to get the number for you, or if you ask Nitzan Kon at FutureNine to get the number, they may fight hard on your behalf, and may make a stink if AT&T CallVantage won't release the number to them.

Just a thought.


NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

said by PX Eliezer:

Here's why:

Maybe they figure that AT&T Wireless will not make any kind of protest or fuss.

Whereas if you ask CallCentric to get the number for you, or if you ask Nitzan Kon at FutureNine to get the number, they may fight hard on your behalf, and may make a stink if AT&T CallVantage won't release the number to them.

Just a thought.
Actually, if I can't get the number ported to AT&T Wireless, I will probably give some serious thought to dumping AT&T for all my phone and data services.

Comcast has been bugging me to sign up for a business internet/phone package for quite some time, and I may just take them up on their offer. And since T-Mobile is finally implementing 3G service, I may just move my cell phone service to them.
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com

Fisamo
Premium
join:2004-02-20
Apex, NC

The odd thing here is that ATT is shutting down CallVantage. There's no reason for them to not release the number. If you're still primarily interested in keeping ATT for wireless, it may be worth a call to CV customer support or to push the port with ATTWS.

OTOH, since you don't seem committed to keeping ATTWS, it makes good sense to look at your alternatives. FWIW, how's Verizon wireless in your area?


watts3000

join:2002-01-21
Birmingham, AL

3 edits

NetFixer I recommend tmobile for your cell needs I've been with them for 6 years and have had great service throughout.
Also I would agree with you on looking into Comcast a lot of small businesses in my area are starting to move to the cable companies for all there phone and data needs. Also in my case ATT can have their callvantage number every telemarketer in the universe has it any way so as of now I'm still trying to decide on callcentric, voipo, or voicepulse


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

reply to NetFixer
I certainly agree that you might want to ditch those bums at ATT.

Nevertheless, if you want to fight for your number, this reference may come in handy:

»www.corp.att.com/lnp/handbook/lnp.html


planetdell

join:2002-02-07
Round Rock, TX

reply to Fisamo
I don't see any comments on PhonePower. They seem to be rated pretty high on various web sites that show customer ratings/reviews. Any thoughts?


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:12
Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5

Many folks like them.

Have you looked at the reviews and resources on THIS website (that is, the site that you are currently ON ?!)

»User reviews - PHONE POWER

»/gbu

»[General] As Promised: Phone Power Uptime and Network Status

»[Other] Is Phone Power trust worthy enough to pay 200 in advance

»VOIP Tech Chat

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