 qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | Goodbye, CallVantage I had no complaints with my service. It's been exceptionally great for the whole time Im with CallVantage. With the $20/mo rate, I've saved a lot from coming from the traditional landline. Since I have an asterisk system, I decided to switch to Vitelity as my primary provider. I expect more savings here being as PAYG service as I do not use this line very often for outbound.
Being a AT&T uverse customer, the U-Verse voice is a good alternative but still, pricy.
My number porting completed today and my incoming is already being processed by Vitelity. Do I need to take some actions to cancel CallVantage or just have to wait for some instructions, including sending back the D-Link router? |
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2 edits | qsg1049: Did you receive your letter from AT&T? It is mentioned on the second page (sorry that I did not include this) which explains instructions on canceling your AT&T CallVantage Service. As soon as I get home, I will post the instructions on this unfortunate event. I am definitely going to miss CallVantage. |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | No, I have not. But I have not checked the mail yet today as Im in the office. I'll watch out for that mail then. Yeah, when you get the chance later, pls post the instructions. |
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Reviews:
 ·RoadRunner Cable
| reply to qsg1049
said by qsg1049:My number porting completed today and my incoming is already being processed by Vitelity. Do I need to take some actions to cancel CallVantage or just have to wait for some instructions, including sending back the D-Link router? I ported my home CV line to U-verse, and I did not contact CV at all. CV got the cancel/port request and emailed me a cancellation notice. They said that if I'd been a CV customer less than a year, that they wanted the TA back, and they'd send me return instructions. They never did, so I assume they don't want it. |
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TomMacPremium
join:2008-03-23
Dayton, OH | reply to qsg1049
I received my letter today and have decided to keep it until the cancellation notices roll out. My current plans are to return to good old pots or switch to U-Verse.
I too have been happy with the service. Very saddened to see it leave.
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | reply to MyDogHsFleas
said by MyDogHsFleas: They said that if I'd been a CV customer less than a year, that they wanted the TA back, and they'd send me return instructions. They never did, so I assume they don't want it. I've been a customer for more than a year. So, maybe that will be the same case to me then. Too bad there's no known hacks for this box and it does not work on SIP protocol, AFAIK. |
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FisamoPremium
join:2004-02-20
Apex, NC | The DVG-1120M can be converted to a 1120S if you have the right firmware AND if you can get into the admin menu. IIRC, the admin menu's been locked out by a password that changes every 12-24 hrs and is unique for each device. ATT CSRs can give you the correct password; not sure if they will, though. Since the password expires in short order, you might want to see if you can get the 1120S firmware before begging (probably fruitlessly) a CSR for the password.  |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | said by Fisamo:The DVG-1120M can be converted to a 1120S if you have the right firmware AND if you can get into the admin menu. I'll try to read more on this. Thanks for the lead.. |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | reply to TomMac
said by TomMac: My current plans are to return to good old pots or switch to U-Verse. I initially wanted to wait 'till the end of CV and hoping they will give discounts to those switching to U-Verse. I guess, I've not been patient enough. |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | reply to Fisamo
said by Fisamo:The DVG-1120M can be converted to a 1120S if you have the right firmware AND if you can get into the admin menu. Just logged in to the D-Link and its a DVG-5102S. At least this could be used as a good router...
Hardware Version: B1
Firmware Version: 3.3.0-26 |
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FisamoPremium
join:2004-02-20
Apex, NC | I haven't heard of any "hacks" for the 5102S. It is a SIP device, but I have no idea how to unlock it, or if it's even possible. |
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1 edit | reply to qsg1049
said by qsg1049:No, I have not. But I have not checked the mail yet today as Im in the office. I'll watch out for that mail then. Yeah, when you get the chance later, pls post the instructions. Fisamo made this post on how to disconnect from AT&T CallVantage:
»AT&T Callvantage will disconnect in Feb |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | said by babylon5:said by qsg1049:No, I have not. But I have not checked the mail yet today as Im in the office. I'll watch out for that mail then. Yeah, when you get the chance later, pls post the instructions. Fisamo made this post on how to disconnect from AT&T CallVantage: » AT&T Callvantage will disconnect in Feb It turns out I did not have to do it. When I go to the webpage, my service is already disconnected. |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | reply to qsg1049
Got my letter today via Fedex instructing me to return the D-link router/ATA via fedex. It came with a pre-paid shipping label. I thought I've been with CV for more than a year. Got to check.. |
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 NetFixerFreedom is NOT freePremium
join:2004-06-24
The 'Boro
 ·Vonage
 ·Cingular Wireless
·Comcast
 ·AT&T Southeast
| said by qsg1049:Got my letter today via Fedex instructing me to return the D-link router/ATA via fedex. It came with a pre-paid shipping label... That is interesting considering what their Disconnecting Your Service FAQ says:
»www.callvantage.att.com/help/gen···thta.htm
AT&T CallVantage®
Disconnecting Your Service
What should I do with my TA (Telephone Adapter) after my service is disconnected or moved?
AT&T recommends that you disconnect your TA from your network or ISP equipment and reconnect your network without the TA. You do not need to return the TA to AT&T. The telephone features, jacks, and lights will not work and AT&T CallVantage TAs are not compatible with other services.
This whole shutdown thing does not seem very well coordinated. My attempt to port an AT&T CallVantage number to AT&T Wireless keeps running into snags, and the AT&T Wireless CSRs can't seem to find out why AT&T CallVantage is blocking the number transfer.
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A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com |
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qsg1049Just Fix ItPremium
join:2003-05-19
Crystal Lake, IL | said by NetFixer:This whole shutdown thing does not seem very well coordinated. My attempt to port an AT&T CallVantage number to AT&T Wireless keeps running into snags, and the AT&T Wireless CSRs can't seem to find out why AT&T CallVantage is blocking the number transfer. I was lucky to port out my number two weeks prior just before they actually sent me the discontinuance of service. Originally, I wanted to stay wit CV until the end. Didn't think before that there might be problem porting but Im glad I did sooner. |
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FisamoPremium
join:2004-02-20
Apex, NC | reply to NetFixer
I'm curious--have you spoken with anyone at ATTCV to ask them about the number transfer status? Maybe the CV CSRs can look into your account and see records of a port-out request. |
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NetFixerFreedom is NOT freePremium
join:2004-06-24
The 'Boro Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast
| said by Fisamo:I'm curious--have you spoken with anyone at ATTCV to ask them about the number transfer status? Maybe the CV CSRs can look into your account and see records of a port-out request. The last thing I did was call the AT&T Wireless Port Administration Center yesterday morning and escalate the problem based on an additional email I got from them over the weekend. AT&T Wireless says that CallVantage is rejecting the port because they have not been given the proper account information (specifically an account number), but the only account information I have is my name and the telephone number, I have never seen an "account number" for CallVantage either on the on-line statement or in my account profile. The AT&T Wireless CSR said that she had escalated the problem and they should have it resolved within a couple of days.
I will wait until tomorrow to see what happens. After that I will call AT&T Wireless again and try to conference them with AT&T CallVantage support.
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A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
»portscan.dcs-net.net
»nature-pics.com |
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1 edit | reply to qsg1049
Happy Customer since 2004.
Disappointed that I had to find another provider.
Switching to CallCentric (port pending April 24th)
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»www.reverse.net |
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FisamoPremium
join:2004-02-20
Apex, NC | reply to NetFixer
Umm... the only account number is the phone number. I don't know why they would reject your port and think that lack of acct# was a viable reason... |
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