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NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
·Cingular Wireless
·Comcast
·AT&T Southeast

Shutdown in 60 days?

AT&T's letter simply says Callvantage will be shuttered sometime in 2009, with more information at a later date.
The actual hard copy letter does not mention a specific timeframe, but the the on-line Disconnecting Your Service FAQ would seem to imply only a 60 day delay from notification to shutdown.

AT&T CallVantage®
Disconnecting Your Service
What are the various mediums you are using to reach out to these customers?

A combination of direct mail, e-mail and voicemail for 60 days.

--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.
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lev
I think there is a target on my back
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
kudos:2

That'd be 60 days notice of an actual termination date.

The letter was very specific in its non-specification.


Fisamo
Premium
join:2004-02-20
Apex, NC

reply to NetFixer
You can consider the mass mailing a non-specific 'pre-notification.' The "actual notification" will come at a later time (whether tomorrow or three months from now, who knows?). The deadline for any individual customer is 60 days after the date of that second communication.


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