http://www.dslreports.com/forum/r22273238 en Tue, 01 Dec 2009 08:06:15 EDT Tue, 01 Dec 2009 08:06:15 EDT http://www.dslreports.com/forum/remark,22280206 Acanac PN : See the IM, I had similar troubles once. :)

Check that, but if the problem persists, I will follow up.

Thanks
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We Rock]]> http://www.dslreports.com/forum/remark,22280206 Wed, 22 Apr 2009 17:08:03 EDT http://www.dslreports.com/forum/remark,22278013 eric2k : thanks guys for your reply. Ping still has lots of timeout. frustrating for me...]]> http://www.dslreports.com/forum/remark,22278013 Wed, 22 Apr 2009 10:38:07 EDT http://www.dslreports.com/forum/remark,22274353 Acanac PN : eric2k, I received your IM.
Your line DSL stats are OK. You sync @ 6M, no problems there.
I am checking if some DNS changes were done.
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We Rock]]> http://www.dslreports.com/forum/remark,22274353 Tue, 21 Apr 2009 18:12:04 EDT http://www.dslreports.com/forum/remark,22274027 Fergless : They're doing upgrades to the network.
Check out their forum
»community.acanac.com/acanac/index.php
Try calling Support, usually faster results.]]> http://www.dslreports.com/forum/remark,22274027 Tue, 21 Apr 2009 17:11:02 EDT http://www.dslreports.com/forum/remark,22273238 eric2k : Hello Acanac PN

Today I sent emails to dslsupport@acanac.com, but noone ever replied, I don't know why and wonder maybe you can help.

My internet has been working in a up and down mode for several days. When I use speed test, download varies from 4000bps to 2000 bps; upload is from 200kps to 400 kps. However, when I used ping to test, sometimes it couldn't find www.yahoo.com at all; when it solves the host name, package loss rate is very hign, it times out a lot.

My applications such as msn messenger, bit torrent, etc. can't be used under such status, messenger logs out and in, bit torrent is extremly slow.

Did you change your DNS server ip address recently? what could be possible problem.

Please help to solve these problems.

Eric]]> http://www.dslreports.com/forum/remark,22273238 Tue, 21 Apr 2009 15:06:23 EDT