shapirojm
join:2009-04-15
Austin, TX
 ·BBTelSys VOIP
| Update
BBTelsys began answering their phones again today. As of yesterday, I was told by NGT that BBTelsys ported out hundreds of numbers to their new provider/system. This was confirmed by BBTelsys' agent today, who told me that they were porting hundreds more today (including mine). What this has meant to some people who got a new provider through NGT and activated service is they got slammed by BBT, who took the number back! Guess what, they were disconnected again.
BBT was in the process of activating service on lines that they got control of, but with hundreds to configure, no telling how long that will take. They told me that I could be up and running on their system today with my numbers, but I didn't trust that this would happen and told them to not port my number back and cancel service. Frankly, they could give me free phone service for life, and I'd still go elsewhere. Given that they did this once before in 2005, I wouldn't ever trust them. To be honest, I'm not entirely happy with what I ended up signing up for, as it's fewer features and much more expensive, but I'll learn my lesson and pay for a more reliable company for the foreseeable future.
Sadly, they'll probably stay in business with not even so much as a slap on the hand. They'll lose part of their current customer base, but most people probably don't spend much time researching a company before signing up for a cheap service. I'd love a class action lawsuit for business interruption and fraud, but I wouldn't even know where to begin that adventure. |
