rjs1003
join:2002-12-04
united kingd
1 edit | reply to hipper
Re: New ISP, No VPN - any clues?
Given that you get a few minutes of access we can rule out IP address settings, MTU and things like that.
By "lose internet connection" I assume you mean through the VPN tunnel - is local access to local sites (eg your ISP's pages) still OK?
Did your change of ISP also mean you have a change of router? (or cable modem) I would be suspicious of that first of all... might be worth seeing whether a command line ftp session also gets killed off after a few minutes, or long slow downloads fail?
Also, you seem to have tried this multiple times... what do you have to reset to make it start working again? Just the PC? Or do you reboot anything else?
Edit: another thought - can you tell us what kind of VPN you're using? IPSec? PPTP? Other...(please specify!)
Bob |
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hipper
join:2009-04-21
| Hi Bob, thanks for taking the time to reply.
Yes, when I lose the internet, it is via the vpn tunnel - my local internet connection is still fine.
To fix it, I need to log out of the vpn and log back in again (for my next 5 minutes of surfing  Don't need to do a mac re-boot.
It's a PPTP vpn. Would you recommend a different type?
ok, routers are where I get a bit confused. I was on mobile broadband wih one particular ISP and Hotspot Shield worked ok... then switched to another ISP no vpn's seem to work for long... have tried Banana, Hotspot and Liberty.
ISP came and installed the new line and I have a simple plug in the wall... so, I'm guessing "yes" I'm using a different router. Thats why I wondered if a Wi-Fi router may somehow fix the problem.
Again Bob, thanks very much for your help
Hipper |
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rjs1003
join:2002-12-04
united kingd
| I guess another thing to try which might confirm things is - can you jsut set a ping running from the command line through the tunnel. While the ping is running does the tunnel continue to work? (ie if there is data transferred every second with no gaps is that enough to keep it open?)
Bob |
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hipper
join:2009-04-21 | will give it a try when I get home tonight, thanks
Hipper |
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