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 RolteC0h
join:2001-05-20
Fresh Meadows, NY
kudos:1 |  TWC/RR are a bunch of losers
They have not upgraded the network in who knows how long.
Everyone with Road Runner in NYC knows that the service has been CRAP for YEARS, especially between 5pm and 12am everyday.
The only reason why in some areas this problem has been solved is because those who have been able to switch to a real provider with 100% fiber, have. And this company/service is Verizon FiOS.
As the people moved from Road Runner to FiOS/RCN/DSL, the load on the Road Runner network went down, causing some areas to finally have low latency, and high speeds for most of the day.
Other areas have not been trouble free for years. I use to be part of that boat as well until FiOS rolled out here 2 years ago, and I must say, that now I see half the homes with ONT's on the side. I then checked a cable connection, and what do you know, the speeds are mostly perfect day and night now.
This is not because they used ANY money to upgrade the network, but instead just lost a lot of customers.
Now they don't want to spend a penny to upgrade to Docsis 3.0, instead want people to downgrade their speeds or pay $1 per gigabyte they use when it costs Time Warner pennies if even that.
Time Warner is nothing but hungry. Hungry for more money to get out of debt, and stay collecting as much money as possible.
There is NO reason for them to implementing caps on any of their speed tiers, and then to not allow those areas to be upgraded to Docsis 3.0 is just them committing suicide in my eyes.
I hope Time Warner burns in hell for their stupid decision making.
I mean honestly, can a company ever stay alive collecting all the money it can and imposing caps on EVERYONE, and claiming they need too, yet don't PROVE IT AT ALL!?
grrr I can't even type what I really want to say, but hopefully anyone who reads this will understand what I am saying.
And hopefully someone can use this and other knowledge and let the whole US know what a cheap company Time Warner really is.
At least others like Verizon don't impose caps, and offer real speeds, and don't complain about anything! | |
|  | | Re: TWC/RR are a bunch of losers As a Time Warner Cable employee of almost 10 years, I have to report these claims are true. I have watched, (Not Silently) while the quality of our service has gone downhill. It has gotten to the point where I can't mention at public functions where I work, for fear of being surrounded by people with complaints of how bad their service is.
Now the issue of the caps keeps coming up, as well as the TV service constantly dropping off.
Our Management ONLY cares about making Their "Numbers", at all costs. We have even been told in meetings, "Who cares what the dumbshit's think or want, just make the numbers!"
It makes me sick and ashamed to work for this company, and I Personally apologize to all the customers that Time Warner has Wronged. I also have stopped being a customer, as it was unusable, and as an employee, I got the service for free.
I gladly Pay for Direct TV and DSL, as they work.
Again, I am so sorry for how wrong this company has gone... | |
| | Reviews:
 ·WOW Internet and..
| Re: TWC/RR are a bunch of losers Network usage and problems will vary across the country. You can't apply the same information from NY to CA or to Ohio or hell even ME.
Also not everyone has the use for FTTH. And if they don't they're not going to switch. Especially when it calls for full day to install? WTF! | |
| | | RolteC0h
join:2001-05-20
Fresh Meadows, NY
kudos:1 | Re: TWC/RR are a bunch of losers said by hottboiinnc:Network usage and problems will vary across the country. You can't apply the same information from NY to CA or to Ohio or hell even ME. Also not everyone has the use for FTTH. And if they don't they're not going to switch. Especially when it calls for full day to install? WTF! I love how employees and others... complain about new technology...
All they have to complain about is: "oh my god, I heard they damaged something or two", out of a few hundred thousand installations!!!!
And: "oh my god, they take the whole day to install the service, how horrible!!!", wow, maybe 2-4hours at the MOST now, and its for the future of telecommunications, so stop bitching and enjoy the new technology. Not like youc an't spare a fwe hours of your LIFE for that? HhHAhAHAh | |
| | |  IM1811
join:2001-08-20
Haverstraw, NY | It took less time to do a new Fios install (2 3/4 hrs.) than it took Cablevision to provision 1 cable card (3 1/4 hrs.) | |
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 RallyBah HumbugPremium
join:2000-10-27
Astoria, NY
·RoadRunner Cable
| Best thing I've ever did was move to Verizon DSL - Sure my speed isn't the fastest, but i get stable working internet. I don't have to worry about crawling speeds, and modem reboots.
I tell everyone who can get DSL/another ISP to just leave them, because this company is a scam, and will continue to be a scam. This what happens when you inept suits, running a technology based company.
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The more you talk, the less you listen. | |
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