free modem in Cox HSI http://www.dslreports.com/forum/r22280707 en Wed, 10 Feb 2010 04:56:43 EDT Wed, 10 Feb 2010 04:56:43 EDT Re: free modem http://www.dslreports.com/forum/remark,22323006 CoxTech1 : I sent the latest firmware to your modem but the signal levels being reported back are very poor. You might still need to have somebody come out and take a look at that situation.]]> http://www.dslreports.com/forum/remark,22323006 Fri, 01 May 2009 08:28:18 EDT Re: free modem http://www.dslreports.com/forum/remark,22322321 madden2k5 : Well you cant complain really... and if your on the middle package they have, hell that great speeds. this is what im getting atm.

I did just have a 31.50down test, but stupid IE locked up on the test before it could finish... I guess it was too much speed for IE.

I wish i seen alittle higher in up speeds, but im not complaining. Oh and my upstream levels stay alittle on the high side also... Power Level 48 dBmV

UPDATE: this is what i got on speakeasy.
Download Speed: 32545 kbps (4068.1 KB/sec transfer rate)
Upload Speed: 1899 kbps (237.4 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,22322321 Fri, 01 May 2009 00:55:18 EDT Re: free modem http://www.dslreports.com/forum/remark,22322310 ajwees41 : Download Speed: 22874 kbps (2859.3 KB/sec transfer rate)
Upload Speed: 3375 kbps (421.9 KB/sec transfer rate)

this is on preferred with not great signal levels.]]> http://www.dslreports.com/forum/remark,22322310 Fri, 01 May 2009 00:49:24 EDT Re: free modem http://www.dslreports.com/forum/remark,22321994 dvd536 :
said by acid343211 See Profile :

said by ajwees41 See Profile :

I have the SB5101
Oops thanks

I still like to know if there's a software upgrade to my cable modem
thats same firmware mine has.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee]]> http://www.dslreports.com/forum/remark,22321994 Thu, 30 Apr 2009 23:11:18 EDT Re: free modem http://www.dslreports.com/forum/remark,22321677 acid343211 :
said by ajwees41 See Profile :

I have the SB5101
Oops thanks

I still like to know if there's a software upgrade to my cable modem
--
Visit-
www.liveleak.com/view?i=e32_1231680425]]> http://www.dslreports.com/forum/remark,22321677 Thu, 30 Apr 2009 22:05:47 EDT Re: free modem http://www.dslreports.com/forum/remark,22321475 ajwees41 : I have the SB5101]]> http://www.dslreports.com/forum/remark,22321475 Thu, 30 Apr 2009 21:22:38 EDT Re: free modem http://www.dslreports.com/forum/remark,22321251 jchambers28 : can u see if there is any new firmware update for my modem.]]> http://www.dslreports.com/forum/remark,22321251 Thu, 30 Apr 2009 20:39:01 EDT Re: free modem http://www.dslreports.com/forum/remark,22320109 acid343211 :
said by ajwees41 See Profile :

I heard the SB5120 is being phased out.
Whats your firmware?

Because i wonder if there's a software update for this.

quote:
Software Version: SB5120-2.19.0.10-SCM01-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4

--
Visit-
www.liveleak.com/view?i=e32_1231680425]]> http://www.dslreports.com/forum/remark,22320109 Thu, 30 Apr 2009 16:41:27 EDT Re: free modem http://www.dslreports.com/forum/remark,22318448 ajwees41 : over by 85th & Western it took for the last outage to get PB upload to work. Have you called in?]]> http://www.dslreports.com/forum/remark,22318448 Thu, 30 Apr 2009 11:29:17 EDT Re: free modem http://www.dslreports.com/forum/remark,22317101 UHT111 : What part of Omaha do you live in if you don't mind me asking? I live in Omaha and have not seen any upload powerboost. I have premiere with a SB5120 and only get 1.6 up..

Download Speed: 25979 kbps (3247.4 KB/sec transfer rate)
Upload Speed: 1628 kbps (203.5 KB/sec transfer rate)]]> http://www.dslreports.com/forum/remark,22317101 Thu, 30 Apr 2009 01:19:57 EDT Re: free modem http://www.dslreports.com/forum/remark,22316953 ajwees41 : I heard the SB5120 is being phased out.]]> http://www.dslreports.com/forum/remark,22316953 Thu, 30 Apr 2009 00:28:21 EDT Re: free modem http://www.dslreports.com/forum/remark,22316903 dvd536 :
said by ajwees41 See Profile :

kind of off topic, but why is latest motorola SB 5101 when there already was a SB5120?
I prefer the 5120 because the 5101 is more verbose on what it'll cough up on the diags pages.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee]]> http://www.dslreports.com/forum/remark,22316903 Thu, 30 Apr 2009 00:14:37 EDT Re: free modem http://www.dslreports.com/forum/remark,22316879 ajwees41 : kind of off topic, but why is latest motorola SB 5101 when there already was a SB5120?]]> http://www.dslreports.com/forum/remark,22316879 Thu, 30 Apr 2009 00:07:31 EDT Re: free modem http://www.dslreports.com/forum/remark,22312464 CoxTOC1 : daveinpoway See Profile if you PM me your MAC address I'll push the update out to you.

ajwees41 See Profile The power cords are appreciated but not necessary and feel free to send us both modems. I believe that we are just going to wind up recycling them.]]> http://www.dslreports.com/forum/remark,22312464 Wed, 29 Apr 2009 09:26:18 EDT Re: free modem http://www.dslreports.com/forum/remark,22312280 ajwees41 : nope we bought the dlink at a local store. ]]> http://www.dslreports.com/forum/remark,22312280 Wed, 29 Apr 2009 08:42:48 EDT Re: free modem http://www.dslreports.com/forum/remark,22312067 daveinpoway : My SB5101 is still using SB5101-2.6.0.0-SCM00-NOSH firmware. It was powered off-and-on the other day, and it did not automatically load any newer firmware when it restarted. This older firmware doesn't appear to have any problems with it, though (at least not that I have noticed). ]]> http://www.dslreports.com/forum/remark,22312067 Wed, 29 Apr 2009 07:24:24 EDT Re: free modem http://www.dslreports.com/forum/remark,22310675 madden2k5 : Well here the thing, the power cord needs to be included, or the item is useless for cox. As for sending the other one back with it, is it cox's stuff to? if so yeah give it back. Btw if possible and you have a local cox office you can visit, just go drop it off to them.

See I only like like 10-15 minutes from a local cox office, so stuff like that i will just take it into them.]]> http://www.dslreports.com/forum/remark,22310675 Tue, 28 Apr 2009 21:35:27 EDT Re: free modem http://www.dslreports.com/forum/remark,22310636 ajwees41 : it's a box does the power cord need to be included? we also have a SB3100 that the old Dlink replace can we send that in the box also if it fits?]]> http://www.dslreports.com/forum/remark,22310636 Tue, 28 Apr 2009 21:28:00 EDT Re: free modem http://www.dslreports.com/forum/remark,22309985 madden2k5 : Well you cant complain with them speeds at this time of day. im right at cha with the download speeds, but your upload is almost twice what i have. I get around 1.9mb up on all my test. but im not complaining with the 22mb down avg i get, and i see it hit 30mb down at times.]]> http://www.dslreports.com/forum/remark,22309985 Tue, 28 Apr 2009 19:28:00 EDT Re: free modem http://www.dslreports.com/forum/remark,22309934 ajwees41 : Download Speed: 24578 kbps (3072.3 KB/sec transfer rate)
Upload Speed: 3783 kbps (472.9 KB/sec transfer rate)

on new SB on preferred after firmware update.]]> http://www.dslreports.com/forum/remark,22309934 Tue, 28 Apr 2009 19:18:57 EDT Re: free modem http://www.dslreports.com/forum/remark,22309896 ajwees41 : Thanks to CoxTOC1 I am now on SB5101N-2.7.5.0-GA-00-NOSH ]]> http://www.dslreports.com/forum/remark,22309896 Tue, 28 Apr 2009 19:13:50 EDT Re: free modem http://www.dslreports.com/forum/remark,22309805 ajwees41 : pm sent]]> http://www.dslreports.com/forum/remark,22309805 Tue, 28 Apr 2009 18:59:12 EDT Re: free modem http://www.dslreports.com/forum/remark,22309767 CoxTOC1 : First off shoot me your MAC address, I think we have newer firmware available. As for the return envelope... not sure. Perhaps just return it in the box they sent you (Unless it was a pouch... then I have no idea)?]]> http://www.dslreports.com/forum/remark,22309767 Tue, 28 Apr 2009 18:52:53 EDT Re: free modem http://www.dslreports.com/forum/remark,22309710 ajwees41 : what's considered the return envelope? for the old modem.]]> http://www.dslreports.com/forum/remark,22309710 Tue, 28 Apr 2009 18:42:40 EDT Re: free modem http://www.dslreports.com/forum/remark,22309644 ajwees41 : Software Version: SB5101N-2.6.4.0-GA-00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0

here is the software that's loaded on the modem.]]> http://www.dslreports.com/forum/remark,22309644 Tue, 28 Apr 2009 18:29:43 EDT Re: free modem http://www.dslreports.com/forum/remark,22309614 ajwees41 : now to untangle the old power cord to send back with the modem that's under the desk still plugged in. :uhh:]]> http://www.dslreports.com/forum/remark,22309614 Tue, 28 Apr 2009 18:24:31 EDT Re: free modem http://www.dslreports.com/forum/remark,22309572 madden2k5 : Yeah it aint gunna increase your speeds, it just a modem they support, unlike the one you had that was going to the retired list. But the modem you got is a good one.

Btw it doesnt take long to get a modem setup by calling there CS though. I just did it last week, and they didn't need no info off my modem, I just plug and play while talking to rep and it booted right up.]]> http://www.dslreports.com/forum/remark,22309572 Tue, 28 Apr 2009 18:17:28 EDT Re: free modem http://www.dslreports.com/forum/remark,22309550 ajwees41 : Modem came to day SB5101 speeds are the same. Wasn't added to the account like the letter said. Had to call support.]]> http://www.dslreports.com/forum/remark,22309550 Tue, 28 Apr 2009 18:13:37 EDT Re: free modem http://www.dslreports.com/forum/remark,22306363 anon : If Cox is sending you the modem then you will be fine. If anything you may need to give them the S/N of the modem to activate over the phone. I know when I got a new modem a few months back I plugged it in, opened my web browser, and was able to add the modem myself to my account.

I wouldn't worry about it since it isn't that hard to add a modem no matter how you look at it. You will be fine.]]> http://www.dslreports.com/forum/remark,22306363 Tue, 28 Apr 2009 07:42:28 EDT Re: free modem http://www.dslreports.com/forum/remark,22305812 ajwees41 : now the csr says I should have recieved a letter with more info. most likely someting like what www.cox.com/info asks for. The way the csr talked that should have been the first letter we got then the othrs should have come. Now I have to see what they can do since we don't have Authoration number or activation code.]]> http://www.dslreports.com/forum/remark,22305812 Tue, 28 Apr 2009 01:10:04 EDT Re: free modem http://www.dslreports.com/forum/remark,22293804 madden2k5 : Foreal you need to just relax, if they are sending you one, you will get it when you get it, and no sooner then that. Your not gunna lose service, so quit worrying so much. If they don't have the modem setup and ready once you hook it up and all. then its a simply call CS and they will either ask you for numbers off the modem, or they will just see the modem from your address trying to connect and take what they need off it, so whenever it does get disconnected or dropped, it will reboot without problem]]> http://www.dslreports.com/forum/remark,22293804 Sat, 25 Apr 2009 10:09:31 EDT Re: free modem http://www.dslreports.com/forum/remark,22293339 ajwees41 : when cox ships modems where are they sent from? Atlanta or you local cox offce?]]> http://www.dslreports.com/forum/remark,22293339 Sat, 25 Apr 2009 04:46:27 EDT Re: free modem http://www.dslreports.com/forum/remark,22293019 ajwees41 : wouldn't it say inactive though till I hooked it up?]]> http://www.dslreports.com/forum/remark,22293019 Sat, 25 Apr 2009 00:47:27 EDT Re: free modem http://www.dslreports.com/forum/remark,22292979 Fubar :
said by ajwees41 See Profile :

if the new modem is supposed to be setup on my account I wonder why it's not showing up in internet tools yet? I don't have it yet, but ou would think if it's already tied to the account it should show up in internet tools.
If they did that your current one would not work...]]> http://www.dslreports.com/forum/remark,22292979 Sat, 25 Apr 2009 00:32:05 EDT Re: free modem http://www.dslreports.com/forum/remark,22292639 ajwees41 : if the new modem is supposed to be setup on my account I wonder why it's not showing up in internet tools yet? I don't have it yet, but ou would think if it's already tied to the account it should show up in internet tools.]]> http://www.dslreports.com/forum/remark,22292639 Fri, 24 Apr 2009 22:44:14 EDT Re: free modem http://www.dslreports.com/forum/remark,22292574 ajwees41 :
said by gtoken See Profile :

I guess me being only a 3yr Preferred package customer didn't qualify me for a free modem. grumble grumble.
do you have tv and phone through cox also? We do that plus always being on preferred since we got CHSI is most likely why we get the free modem. :D]]> http://www.dslreports.com/forum/remark,22292574 Fri, 24 Apr 2009 22:29:58 EDT Re: free modem http://www.dslreports.com/forum/remark,22292551 gtoken : I guess me being only a 3yr Preferred package customer didn't qualify me for a free modem. grumble grumble.]]> http://www.dslreports.com/forum/remark,22292551 Fri, 24 Apr 2009 22:24:17 EDT Re: free modem http://www.dslreports.com/forum/remark,22292239 ajwees41 : If it is sent via Fedex why not give a tracking number?]]> http://www.dslreports.com/forum/remark,22292239 Fri, 24 Apr 2009 21:07:15 EDT Re: free modem http://www.dslreports.com/forum/remark,22288042 ajwees41 : nope fastest upload was 768-869]]> http://www.dslreports.com/forum/remark,22288042 Fri, 24 Apr 2009 01:02:19 EDT Re: free modem http://www.dslreports.com/forum/remark,22288026 dvd536 :
said by ajwees41 See Profile :

we had an internet outage this morning and afterwards I am finally getting upload powerboost on the retired dlink modem go figure. :huh:

Download Speed: 23992 kbps (2999 KB/sec transfer rate)
Upload Speed: 3283 kbps (410.4 KB/sec transfer rate)

speed test on preferred
Was upload PB ever working on that modem before?
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee]]> http://www.dslreports.com/forum/remark,22288026 Fri, 24 Apr 2009 00:56:36 EDT Re: free modem http://www.dslreports.com/forum/remark,22284331 ajwees41 : we had an internet outage this morning and afterwards I am finally getting upload powerboost on the retired dlink modem go figure. :huh:

Download Speed: 23992 kbps (2999 KB/sec transfer rate)
Upload Speed: 3283 kbps (410.4 KB/sec transfer rate)

speed test on preferred ]]> http://www.dslreports.com/forum/remark,22284331 Thu, 23 Apr 2009 12:03:05 EDT Re: free modem http://www.dslreports.com/forum/remark,22282662 dvd536 : probably a junk webstar :hmm:]]> http://www.dslreports.com/forum/remark,22282662 Thu, 23 Apr 2009 01:09:49 EDT Re: free modem http://www.dslreports.com/forum/remark,22282507 ajwees41 : it should be since it docais 2.0 approved]]> http://www.dslreports.com/forum/remark,22282507 Thu, 23 Apr 2009 00:17:19 EDT Re: free modem http://www.dslreports.com/forum/remark,22282014 Fubar :
said by ajwees41 See Profile :

said by babwas See Profile :

What modem do you have? When I moved 2 years ago Cox suggested that I get a new modem since I was still using my SB3100 from 2000. They sent out a SB5120 and I can get great speeds with it (when the network isn't congested and my speed crawls along).
it's a dlink dcm-202 it was on the supported list til this past February-March.
But it isn't anymore..... They were all on the supported list at one time...]]> http://www.dslreports.com/forum/remark,22282014 Wed, 22 Apr 2009 22:42:53 EDT Re: free modem http://www.dslreports.com/forum/remark,22281848 ajwees41 :
said by babwas See Profile :

What modem do you have? When I moved 2 years ago Cox suggested that I get a new modem since I was still using my SB3100 from 2000. They sent out a SB5120 and I can get great speeds with it (when the network isn't congested and my speed crawls along).
it's a dlink dcm-202 it was on the supported list til this past February-March.]]> http://www.dslreports.com/forum/remark,22281848 Wed, 22 Apr 2009 22:12:16 EDT Re: free modem http://www.dslreports.com/forum/remark,22281273 Fubar :
said by ajwees41 See Profile :

I wonder if we will see any improvement. The dlink is docsis 2.0, but they retired it. I wonder what modem Omaha will send?

it also says We are offering this FREE modem for a limited time to qualifying customers only
Qualifying Customer is probably:
Customer with preferred or higher using a modem no longer on the supported modems list!]]> http://www.dslreports.com/forum/remark,22281273 Wed, 22 Apr 2009 20:40:45 EDT Re: free modem http://www.dslreports.com/forum/remark,22281251 babwas : What modem do you have? When I moved 2 years ago Cox suggested that I get a new modem since I was still using my SB3100 from 2000. They sent out a SB5120 and I can get great speeds with it (when the network isn't congested and my speed crawls along).]]> http://www.dslreports.com/forum/remark,22281251 Wed, 22 Apr 2009 20:36:08 EDT Re: free modem http://www.dslreports.com/forum/remark,22281119 ajwees41 : I wonder if we will see any improvement. The dlink is docsis 2.0, but they retired it. I wonder what modem Omaha will send?

it also says We are offering this FREE modem for a limited time to qualifying customers only ]]> http://www.dslreports.com/forum/remark,22281119 Wed, 22 Apr 2009 20:08:06 EDT Re: free modem http://www.dslreports.com/forum/remark,22281096 Fubar : Since it says "it should arrive in the next 7 to 10 days"

I would take that as you need to do nothing and it will show up at your door!]]> http://www.dslreports.com/forum/remark,22281096 Wed, 22 Apr 2009 20:01:55 EDT free modem http://www.dslreports.com/forum/remark,22280707 ajwees41 : I guess Omaha is doing the free upgrade also.

Dear Cox High Speed Internet Subscriber,

I am pleased to inform you that Cox Communications is offering you a FREE new modem for your Cox High Speed Internet service. This FREE new modem will increase your internet speed and enhance your online experience.

Why are we doing this? It's simple - Cox has enjoyed offering internet service to the Omaha metro area for more than 10 years. In that time the speed of Internet service Cox provides has increased many times. Unfortunately, the technological advances driving those speed increases make certain modems obsolete. The modem you currently have is outdated and will no longer be supported.

We value you and your trust in us as your Internet provider of choice. So, we would like to give you a FREE new modem so you may enjoy all of the speed and benefits as a Cox High Speed Internet customer. Cox will ship the modem directly to your home, at no charge to you, with instructions on how to install it. It should arrive within the next 7 to 10 days via Fed Ex ground delivery service. It's really that simple.

To avoid any interruption of your Internet service, please connect the new modem before May 22, 2009. The modem will be set up and activated for your account. We are offering this FREE modem for a limited time to qualifying customers only (modem is not transferable, and can not be used at another address).

Thank you for continuing to be a Cox customer and enjoy your new modem. If you have any questions please call us at 763-1072.

doesn't say if they will automatically send it or if we need to call and request it. I thought other threads mentioned a link to order the replacement.]]> http://www.dslreports.com/forum/remark,22280707 Wed, 22 Apr 2009 18:45:09 EDT