inXorable
@comcast.net
| A few questions about business class internet...
So I have been finding myself approaching the 250GB cap quite a bit for the last few months. I called Comcast to inquire about business class internet and was pleasantly surprised that to get the fastest service in my area (16meg) and a single static IP address it would only be $25 more than what I am paying now per month.
I read the TOS but I have two questions that I want to ask to confirm the information Comcast gave me is correct.
1. Does business class internet not have a bandwidth cap? Am I going to be able to download 2TB of information per month if I want to?
2. Can I run any type of server that I want to? Mostly looking at a web and FTP server.
Thanks for any help you can provide... |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
 ·RoadRunner Cable
| 1. The TOS has the same language concerning bandwidth consumption as the residential, with the exception that the residential terms provide that Comcast cannot restrict or terminate a user for any usage under 250 GBytes per month, In principle, business class could have a cap lower than 250 GBytes. |
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DarkLogix
join:2008-10-23
Baytown, TX | on Business class they will more likely not give a care |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable
| Well, it's pretty clear that they have not "cared" about any accounts for several months, unless folks have been getting letters and not coming here to complain, which seems unlikely.
The reality is that we have no idea what Comcast is actually going to do with respect to caps on either residential or business, and we won't know until they start doing it.
Add in the mystical, mythical, bandwidth meter, and one has to wonder if they themselves have any idea what they are going to do. |
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beerbum
Premium
join:2000-05-06
| said by K Patterson  :Well, it's pretty clear that they have not "cared" about any accounts for several months, unless folks have been getting letters and not coming here to complain, which seems unlikely. I've notice that too.. it's been awful quiet on that front since comcast put the 250gb "cap" into play.. |
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EG
Ho Ho Ho
Premium
join:2006-11-18
Union, NJ
| reply to K Patterson
said by K Patterson :Well, it's pretty clear that they have not "cared" about any accounts for several months, unless folks have been getting letters and not coming here to complain, which seems unlikely. The reality is that we have no idea what Comcast is actually going to do with respect to caps on either residential or business, and we won't know until they start doing it. Add in the mystical, mythical, bandwidth meter, and one has to wonder if they themselves have any idea what they are going to do. HEAR HEAR ! |
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inXorable
@comcast.net
| reply to K Patterson
So as a matter of practice Comcast sends a letter if you go over the 250GB mark? I suppose I can just keep using the connection and see if they say anything...
I'm fine knowing what my limits are, I just wish I knew what they were.
Why do you think everyone that I have spoke to at Comcast has confirmed there is no cap on the business class internet service? |
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
 ·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
 ·Embarq
| reply to K Patterson
said by K Patterson :Well, it's pretty clear that they have not "cared" about any accounts for several months, unless folks have been getting letters and not coming here to complain, which seems unlikely. Seems they haven't cared about it since they started rolling out their "evil" traffic prioritization system that was going to bring about the end of the Internet.
If you can read this, apparently the Internet survived. |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable
2 edits | reply to inXorable
said by inXorable :
So as a matter of practice Comcast sends a letter if you go over the 250GB mark? I suppose I can just keep using the connection and see if they say anything...
I'm fine knowing what my limits are, I just wish I knew what they were.
Why do you think everyone that I have spoke to at Comcast has confirmed there is no cap on the business class internet service?
This gets back to the earlier question of what is a cap.
As was noted by another poster above, it looks like Comcast has not sent any letters recently, as in this year.
Today is yard waste day. I have 30 bags and 16 containers. They will pick uup only 15. That is an absolute cap. Comcast's "limit", until someone suggests a better term, is that can take action against you if you are overloading their network. In response to numerous complaints and legal action by the Attorney General of Florida, they agreed to (and added to their TOS) the provision that they would not take action against any residential customer that was using less than 250 GBytes. The TOS for business is the same, except that they are free to set a different limit, and it can be smaller than 250 GBytes.
To me, in my comprehension of the English language, that means there is no cap on either service. Others on this forum will no doubt be along to disagree.
It appeats that Comcast has not sent any letters this year. |
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DarkLogix
join:2008-10-23
Baytown, TX
·Comcast Workplace
·Comcast
| reply to inXorable
On resi service its more of
they can't do anything unless you go over but might not do anything even if you do unless you reach the top .1%
although the bad PR the truth is more of a protection of you from them (as before they could just say you didi it bye but now you atleast have to go over 250) |
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EG
Ho Ho Ho
Premium
join:2006-11-18
Union, NJ
| said by DarkLogix : but now you atleast have to go over 250) For the measurement part. "In CC we trust" ?   |
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DarkLogix
join:2008-10-23
Baytown, TX
·Comcast Workplace
·Comcast
| if they say anything before the mythic meter comes out sue |
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HotRodFoto
Premium
join:2003-04-19
Denver, CO
1 edit | reply to inXorable
Business Class has NO caps.
And according to my friend who works for Comcast, they never had and they never will for business class. It is a premium service and with that service comes things residential doesn't have...no caps, tier 1 support, web hosting, etc. |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH | Your friend did not write the contract.
The business TOS has the same provisions as the residential TOS.
Your friend does not have the power to modify the terms of the contract. |
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taz291819
join:2002-08-31
Huntsville, AL | reply to inXorable
It's in the TOS, but higher ups at Comcast have said that they have no plans to cap Business accounts, but it's in the TOS in case they change their mind. Comcast is simply covering their butts in case they ever do put caps on Business accounts. |
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DarkLogix
join:2008-10-23
Baytown, TX | its lawyer work
put stuff in there that can be used even if it never will
although I've heard if you max out your link for a few months they might ask you to upgrade to an enterprise link |
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espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN | reply to taz291819
I think there is a point that is getting lost here though:
People on business accounts have been asked to move to commercial (ie, direct fiber) accounts if they have abnormally high usage. |
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DarkLogix
join:2008-10-23
Baytown, TX | ya but from what I can tell they're not forceful about pushing to enterprise |
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mike12806
Premium
join:2007-08-28
Milton, MA | reply to espaeth
Comcast offers direct fiber for commercial users?? |
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pokesph
It Is Almost Fast
Premium
join:2001-06-25
Sacramento, CA
clubs:
·Comcast
| said by mike12806 :Comcast offers direct fiber for commercial users?? Yes. (at extremely inflated rates too) |
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